The complaint has been investigated and
resolved to the customer's satisfactionResolved Southeast Toyota Finance — harassing phone calls
resolved to the customer's satisfaction
After filing for an extension in january, I have since been getting 1-3 phone calls almost on a daily basis, because these people fail to look at their updates before calling me. I paid an agreed amount, faxed a written request with all my insurance information, etc. The problem is, when I tell them this, they put me on hold so they can check!!! Why not check to start with? Now that would be a win-win concept. I'm sure that with the economy, i'm not the only one they're harrassing like this, but come on! This is getting absolutely ridiculous. Is calling me 2 or 3 times a day going to produce their payment any earlier? I will pay it when I agreed to pay it and no sooner. And p.S. How about hiring people who can speak english???