Sorenson’s earns a 4.3-star rating from 3 reviews, showing that the majority of communication service users are very satisfied with interpreting solutions.
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A Mixed Experience at Sorenson Communications, LLC
My experience with Sorenson Communications, LLC has been a mixed one. On the positive side, their customer service is friendly and responsive. The website is easy to navigate, and the products are displayed clearly. However, the pricing information could be more transparent, and the delivery times were longer than expected. Overall, an average experience with room for improvement.
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Pros
- Leading VRS provider
- High-quality video calls
- 24/7 customer support
- Innovative tech solutions
- Expert ASL interpreters
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Cons
- Limited Service Diversity - Primarily focused on VRS.
- Regulatory Dependence - Subject to FCC rules and funding.
- Market Saturation - Intense competition in communication services.
- Innovation Pressure - Need for continuous tech advancement.
Is Sorenson legit?
Sorenson earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Sorenson. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Sorenson has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Sorenson has claimed the domain name for sorenson.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Sorenson.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Sorenson.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Sorenson and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Sorenson
Here is a guide on how to file a complaint against Sorenson on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Sorenson in the 'Complaint Title'.
4. Detailing the experience:
- Provide detailed information about your experience with Sorenson.
- Mention key areas of concern.
- Include any relevant information about transactions with the company.
- Explain the nature of the issue.
- Describe steps taken to resolve the issue and the company's response.
- Share the personal impact of the issue.
5. Attaching supporting documents:
- Attach any additional supporting documents that can help validate your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint against Sorenson on ComplaintsBoard.com.
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Sorenson contacts
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Sorenson phone numbers+1 (801) 287-9400+1 (801) 287-9400Click up if you have successfully reached Sorenson by calling +1 (801) 287-9400 phone number 0 0 users reported that they have successfully reached Sorenson by calling +1 (801) 287-9400 phone number Click down if you have UNsuccessfully reached Sorenson by calling +1 (801) 287-9400 phone number 0 0 users reported that they have UNsuccessfully reached Sorenson by calling +1 (801) 287-9400 phone numberDirector Of Public Relations+1 (505) 363-0741+1 (505) 363-0741Click up if you have successfully reached Sorenson by calling +1 (505) 363-0741 phone number 0 0 users reported that they have successfully reached Sorenson by calling +1 (505) 363-0741 phone number Click down if you have UNsuccessfully reached Sorenson by calling +1 (505) 363-0741 phone number 0 0 users reported that they have UNsuccessfully reached Sorenson by calling +1 (505) 363-0741 phone numberAccount Manager
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Sorenson emailslegal@sorenson.com100%Confidence score: 100%abardsley@sorenson.com99%Confidence score: 99%Communicationvrssales@sorenson.com96%Confidence score: 96%Sales
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Sorenson address4192 S Riverboat Rd, Taylorsville, Utah, 84123, United States
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