The complaint has been investigated and
resolved to the customer's satisfaction
SmileCareimproper billing / collections

Over year after visiting the dentist I started getting calls from a collection agency claiming that I had past due charges. I was never notified of the charges by Smilecare and when I contected my insurance carrier they said they were improperly billed. I addressed this by contacting SmileCare and filing a complaint with the BBB. I was told the situation had been resolved, but now over a year later this is showing on my credit report.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.