The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
SmileCareimproper billing / collections

Over year after visiting the dentist I started getting calls from a collection agency claiming that I had past due charges. I was never notified of the charges by Smilecare and when I contected my insurance carrier they said they were improperly billed. I addressed this by contacting SmileCare and filing a complaint with the BBB. I was told the situation had been resolved, but now over a year later this is showing on my credit report.

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