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CB Restaurants and Dining Review of Sizzler Steak House
Sizzler Steak House

Sizzler Steak House review: Poor management, bad service and rude employee

M
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3:33 pm EDT
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We ate at the Sizzler Restaurant in Culver City, CA on Sunday, 05/07/2023 afternoon. I ordered my food and as I was finishing the payment on the credit card machine, two of the employees pushed me aside and used the Credit Card machine. No Excuse Me or anything. My friend and I ordered the same Steak with Garlic Shrimp and mine came out ten minutes before his. We asked the waitress for more napkins and we waited and finally asked again. When I spoke to the manager, and explained what happened, all he could say was, Sorry about That! What kind of poor lack of Service is that? Submitted a complaint to Corporate online and have not heard anything back from them. What has happened to Good Customer Service?

Thank You.
Merrill H. Goldstein
merrill. [protected]@va.gov

Desired outcome: Some form of apology and or a gift card for future service.

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