Rental Property went without Air Conditioning (AC) with temperatures soaring over 95 degrees in Richmond, Virginia from June 26th until July 18th.
JUNE 27, 2022 AT 8:21PM
This is absolutely unacceptable there is no advocacy for services to get this air conditioner unit fixed. The next appointment is July 6th. I have a friend visiting for the holiday in remission. I am certain NO one, including homeowners, would tolerated being in a hot home for the next several days.
SEVERAL months ago I sincerely hoped NOTHING else would occur with this rental - confirmation! Money is paid every month and on time!
Dr. Virginia E Falck
Desired outcome: 1. Letters of apology to my family2. Credit on the rent for the month of August3. Dominion Power payment for the month of August.