Menu
Register
Write a review File a complaint
CB Websites Review of Showtime and Truth Finder
Showtime and Truth Finder

Showtime and Truth Finder review: Refund of two bills for $3.99 each and to cease billing my debit card.

J
Author of the review
6:15 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am 77 years old and technically challenged. I went on the showtime website to cancel a subscription; I made by mistake. A popup said I would have had to agree to Showtimes Terms of Use first. I was afraid that would be another mistake.

Finally, my niece told me a number I could call to cancel but I was only refunded for one month after arguing for 45 minutes.
If I had called 1 (ONE) day earlier, I would've been refunded for the first month before I was billed for the second month.
I barely watched Showtime for the free trial period and NONE at all after that.

I was told all fees are non-refundable. A day earlier and I would have cancelled in time.
I did not watch ANY Showtime at all after the free trial period and only signed up because I was confused.

This is extremely bad business practice to make it deliberately difficult to cancel and easy to sign up by mistake. I had a similar problem with Truth finders. Evidently this is a common practice to take advantage of seniors

0 comments
Add a comment
Trending companies