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Shoopman Homes / Paul Shoopman Home Building Group
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Shoopman Homes / Paul Shoopman Home Building Group Complaints 6

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10:56 am EDT

Shoopman Homes / Paul Shoopman Home Building Group Home

I am a home owner of a home that was built by Paul Shoopman Homes, location in Ingalls, IN 46048. I have a 2 story home located in Prairie Hollow. I have noticed that many nail pops have just started to happen around [protected] on the 2nd level of the home. I am very upset because most homes that have been constructed after 1970 have used drywall screws instead of nails. My home was built after 2000 as well. I know that nails are much cheaper and faster, but overtime will start to lose grip of the stud (2x4) and cause issues. There is another item that could stem from this and that is foundation issues, which is extremely severe and dangerous. I am not pleased with the quality of the installation just to throw a house up and make money, but create a house that will last for more than one generation, if that. I actually have called the number to contact them and provided all of the information need to contact me back so that I can resolve this issue, but no one responds. I have been requesting the how the installation of the house was done so that I can make the necessary changes. There has been no response and most house have families that reside in them. Also, I am a Senior Construction Project Manager and very frustrated with companies that do not look at project and not thorough or look for better quality in a deliverable.

Desired outcome: I would love a response so that I can figure out best course of action. I would also like the company to stop using cheap nails and think about the longevity of what a home is supposed to provide.

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Shoopman Homes / Paul Shoopman Home Building Group roof + 2-10 warranty

Overview:
Builder installed roof shingles between dec 9-17, 2016. Temperatures averaged 20°f. Closed on home feb 3. Have had 6 missing shingle events since and unsealed roof shingle-tabs look bad (I. E., creases, no adhesive under some, nail pops, foot traffic damage, etc.). Builder will plainly admit that roof has not sealed and will not seal until summer, but disagrees that this is why their is so much wind damage. Claims winds exceeded shingle specification and that this is an insurance issue, not a warranty issue. 2-10 warranty adjuster says it is the builder's prerogative as to whether this is a warranty issue or not.

Detail: (Written 5/13/2017)
So we are all on the same page, the subject is the roof system or rather roof shingles on the subject home. Roof shingles and/or shingle-tabs that continue to not seal, rip off, and fly away leaving the underlayment exposed to the elements. At this point, 3 months and 2 weeks since closing, some of the tabs have lifted up and down so many times, they are actually creased at the top end - meaning ready to rip off in another wind - and they are devoid of any adhesive material underneath. They will never seal. They just flop up and down. And yet, when the roofer responds, he only repairs the missing tabs, not the creased shingles or those that are dry underneath.

Shoopman homes began construction on this townhome in september 2016. Their roofing subcontractor installed the 3-tab shingles on this unit sometime between december 9 and december 17, 2016. During this 9 day period, temperatures in indianapolis ranged between a low of 11°f and a high of 35°f. Installing the roof in such cold temperature conditions has contributed to several incidents in which shingles or shingle tabs have either:
1. Been seen standing up in a stiff wind, or
2. Two or more tabs have been lifted and rolled into a ball like shape, or
3. Tabs have been completely torn off and missing, or
4. Complete singles have been blown away and are missing.

What this builder has done/is doing by shingling roofs in wet/snowy and 26°f weather conditions is not right. See attached december temperatures weather calendar and look at dec 9-17 when my roof was shingled. 26°f was the average high temp in that period. By the way, if you average the highs and lows in that time frame, the average temp was only 20°f. Shingle manufacturers recommend at least 40°f or higher to apply and require 60 or more for at least 2 weeks straight shortly after installation for shingles to properly seal.

I closed on this house on february 3rd. At that time (We had noted at least 1-2 roof tabs/shingles that were lifted/folded and that were on the punch list. The builder had these repaired/replaced by closing. This was not during the "construction phase" as he likes to point out. This was during my final review of the house. Any reference to the construction phase is only meant to reinforce what I am telling you is occurring at this time.

Since closing there have now been six (6) additional occasions on which shingles and/or shingle tabs have gone missing. The builder likes to downplay the number of tabs, up-play the amount of nasty wind there has been, and likes to think his warranty is working really well. I don't know the true number of tabs/shingles that have torn. They don't share that information with me. I can only estimate based on the pictures I receive and forward to them. But the number is not important. Look at the number of times (6) and the amount of worrying I have been having to do since closing! I am not present in the area, I am leasing the home. I have to beg for help to watch the roof. I should not have to do this. The roof should work as built! Not fly away every 2.25 weeks. As to whether the warranty is working well or not, at this time there is evidence of the following:
A. Foot traffic damage in some valleys (A roofer has been walking up there so many times) on some shingles,
B. Evidence of nail pop damage on some shingles/tabs,
C. Evidence of shingles/tabs damaged by creasing which has been caused (And exacerbated) by the fact that they:
1. Have not sealed since installation, and
2. They no longer have any adhesive material on their bottom side, and will never seal, or
3. The adhesive material has been so contaminated with wind blown dust/debris they will never seal, and
4. The wind keeps lifting them up and down causing additional creasing until the tab tears away.

Let's look at the data of how many times since closing I have "noticed" issues with missing shingles or shingle-tabs for which the roofer was contacted to provide warranty repair:
1. Monday feb 13th — estimate 2 tabs — fixed on friday feb 17th
2. Thursday mar 9th — est 1-2 tabs — not fixed. Get into row with roofer re: warranty
3. Sunday mar 12th — est another 4 tabs, though some estimate 10+ now — builder intervenes. Fixed monday mar 20th.
4. Monday apr 10th — est 8 tabs — fixed apr 12th
5. Thursday apr 20th — est 1-2 tabs — fixed apr 24th
6. Wednesday may 10th — est 3 tabs — fixed on thursday may 11th
However, I will add that on this last occasion (May 10) the roofer indicated that 2 of the tabs "came back up". Meaning even the repaired tabs do not seem to be sealing yet.
Furthermore, I specifically asked the owner of the roofing company to go out himself to look at the creases, the nail pop (S), the foot traffic, missing tar, and the general condition/rough appearance of the roof. He did not. Sent an employee instead. That employee only replaced the 2 shingles affected. Nothing was said about the creases, etc.

[I can provide email traffic for each of these occasions. It is rather extensive number of emails... Like 38 or so.]

How would you feel if your roof shingles or shingle-tabs went missing every 2 weeks? If the roof that is supposed to last 25 years looked like "crap" after only 3-4 months of occupancy and the builder and roofer continue to only give you lip service that when it gets hot it will all be better, all smooth out, and all seal. But you have visible evidence that some shingles have no tar underneath and thus can not ever seal! It is easy to say they are honoring the 2-10 warranty. After all, they do replace missing shingles. But how many times do I have to call them? And they are ignoring the additional damage such as creased shingles, the shingles without tar underneath, those with a nail pop, and the damage caused to several shingles due to foot traffic. So they are in reality not replacing all the damaged shingles.

This process has been such a nightmare! A new roof (I. E., new shingles) would cost about $7, 500.00 to myself, probably 30-40% less to the builder. It would seem to me that the solution would be for him to simply install new shingles at this time given what the roof looks like, the number of repair incidents we have had and will still have, and warmer weather that now exists so that they seal properly.

In closing, I would request a mediator to be assigned to this case rather than continue the back and forth finger pointing. This cheap builder does not understand customer service and is never going to spend the measly $5400 to 5800 it would cost him to fix this disaster unless you hold him to the standards that your organization represents.​ remember, I spent $235.3k for this house that is supposed to be my home sweet home with a sealed roof that lasts approximately 25 years.

I am including a video and several attachments whose file names should sufficiently identify their purpose. Please look at all 54 pages of the pdf showing various angles of the roof. Note how rough/bad the roof looks due primarily to the temperatures at which it was installed.

Thank you for your help in this matter. I hope this complaints board can provide some relief for this consumer. If you should require some additional information or supporting documentation that you feel I have omitted, please do not hesitate to contact me.

Barry li marzi
148 coatsville drive
Westfield, in 46074
[protected]

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Disowned-daughter
Las Vegas, US
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Jul 29, 2022 1:57 pm EDT

Do you ever have anything positive to say? About anything? Google your name and see that half of the results are your public postings, all of which are negative. Do you have any joy in your life? I imagine not since you disowned your only daughter. You need to seriously reevaluate yourself.

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Shoopman Homes / Paul Shoopman Home Building Group Home Builder / General Contractor

I have been a subcontractor for Paul Shoopman Home Building Group for over 10 years. They have deep and extensive knowledge on the details steps of building quality homes. They strive for and expect quality and timely work from myself and other contractors.

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Is Shoopman Homes / Paul Shoopman Home Building Group Legit?

Shoopman Homes / Paul Shoopman Home Building Group earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Shoopman Homes / Paul Shoopman Home Building Group to be a trustworthy company. Although there's a 16% resolution rate for customer complaints, which deserves attention, Shoopman Homes / Paul Shoopman Home Building Group is known for their high standards and safety. If you're thinking about dealing with Shoopman Homes / Paul Shoopman Home Building Group, it's wise to check how they handle complaints.

We found clear and detailed contact information for Shoopman Homes / Paul Shoopman Home Building Group. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Shoopman Homes / Paul Shoopman Home Building Group has claimed the domain name for shoopmanhomes.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

However ComplaintsBoard has detected that:

  • While Shoopman Homes / Paul Shoopman Home Building Group has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We detected that shoopmanhomes.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Shoopman Homes / Paul Shoopman Home Building Group protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Shoopman Homes / Paul Shoopman Home Building Group has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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9:23 am EDT

Shoopman Homes / Paul Shoopman Home Building Group Faulty Products

Paul Shoopman installed a garbage disposal in my new home that was cracked in two places. They clearly attempted to repair it before the install with some kind of caulk. It has now failed and ruined all of the wood under my sink due to leaking water. When I confronted them, Paul Shoopman himself informed me that it is no longer in warranty. They have since ignored all of my further contact attempts. They installed a faulty disposal in my new home so the warranty is not an issue. I purchased a new house, and everything in the house should have been new. The disposal was faulty from the get go. I am not left with several hundred dollars in bills to replace the disposal and all of the cabinetry.

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6:57 pm EDT
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Shoopman Homes / Paul Shoopman Home Building Group Bad business practices

Hello Mr. Shoopman,

I wanted to write and inform you that my wife and I will not be moving forward with purchasing a home from Shoopman homes.

There are several key issues that we encountered throughout our experience with your organization.

First, your sales personnel are lacking in proper customer service practices. Your representative, Mr. Jerry Hanna, was late in following up with my wife and I on this latest issue with obtaining our mortgage provider. Second, when attempting to communicate with him regarding our concerns, Mr. Jerry Hanna proceeded to blame you, Mr. Shoopman, for not returning our calls and stalling the resolution of the issue, stating, "Mr. Shoopman is too busy and works 7 days a week - arrives two hours early to work and leaves three hours early as well." Mr. Jerry Hanna also was curt and accusatory stating, "I don't know where you got the idea that you couldn't use your own mortgage provider. I never sad that." He did sound upset, which is not a proactive way to resolve an issue. Thirdly, Mr. Jerry Hanna either hung up on me, or at the loss of the phone connection with me, DID NOT make an attempt to return my call or email me to finish our conversation. Mr. Jerry Hanna did not make any attempt at resolving this issue, nor did he show any professionalism in handling a conflict resolution situation.

This is completely unacceptable in our current society's business practices. I am hopeful that you, Mr. Shoopman, would agree with that. Furthermore, , if you do not agree, then I can deduce that Mr. Jerry Hanna behaves in the manner reflective of the expectations you have set for your employees and your organization. Also, this includes wearing "sandals" while working in a professional setting. Although we understand Mr. Jerry Hanna had foot surgery, it would be recommended he stay home and allow another person to work in his place. It does not make a good professional impression when a business interaction is handled in sandals.

The next issues we encountered surrounded your organizational structure. First, if you, Mr. Shoopman, are too busy to attend to your customers, either current or potential, there is an obvious need to hire additional personnel or create roles designed to handle the issues you cannot resolve yourself. Whether real or not, there is no excuse to NOT return calls or emails in a reasonable amount of time. I am quite surprised that a business with "over 40 years" of experience cannot handle customer concerns readily. I also know Parker Mortgage Group made several attempts at establishing communication and were continually met with silence.

Even after calling your call center and speaking to "Teresa", she was not even able to provide me with possible name of who would be calling me to resolve our issue. All she continued to tell me was, "I'll pass along the information, but I don't know who would be calling you back." Again, I am confident that large and successful organizations WOULD NOT say these types of statements to their customers.

This leads to my next concern: we cannot safely assume our value as customers is in good hands - essentially in your hands, Mr. Shoopman. If we were to purchase a Shoopman home, there would always be a concern or a doubt as to how responsive and/or professional your organization would be at resolving our concerns or needs. Again, this is unacceptable for any customer investing over $160, 000 and not expect to be treated respectfully and professionally.

The final concern my wife and I experienced is that we do not feel welcomed in doing business with your organization. As mentioned by the reasons above, it feels as if your organization does not need our business - and maybe you do not. Yet, I sense that this is why I had never heard of Shoopman homes before, nor see many housing developments with your organization's name on its displays.

To this end, please cancel our reservation of lot #13 at the Monarch Springs residential neighborhood.

Thank you,

Christian A. Maciel, PhD, MBA

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3:37 am EDT
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Shoopman Homes / Paul Shoopman Home Building Group Backed out of agreement

We wanted to build a new home and selected Shoopman Homes as our builder. Our realtor submitted an offer, which was accepted in writing. Our next step was to sign the purchase agreement, which was signed by us and by the seller's delegate (salesperson). We were told we would be contacted in a week to schedule an appointment at the design center. We waited three weeks and called the Sales Associate, who stated she didn't know what the hold up was and a person from the design center would call us soon. Still nothing. Finally, after 6 weeks, our realtor contacted the Sales Associate who told us Paul had "changed his mind." He no longer wanted to build our home. Although we have an accepted offer in writing, they accepted our ernest money, because Paul (owner) did not sign the purchase agreement himself, he feels he has the right not to follow through. He strung us along for almost 8 weeks (which we could have spent with another builder) and then "changed his mind." He is dishonest, has HORRIBLE sales practices, and can't be trusted. Part of me is glad he backed out because out or our AGREEMENT because I wouldn't trust him to build a home my family would be safe in. Oh, and I have everything in writing.

Read full review of Shoopman Homes / Paul Shoopman Home Building Group and 15 comments
Update by mw2004
Apr 26, 2012 5:13 am EDT

For some unknown reason, the text seems to have populated incorrectly when published. Thank you for your comment "The Facts Only Please, " but we did have an agreement. I contacted two separate real estate lawyers both stating that we did have an agreement. I am not upset that he chose not to build the house, but I am upset that we were told "yes, " and then 8 weeks later told that "he changed his mind" and that because he personally didn't sign it, it doesn't count. It was a horrible experience. Regardless of anyones opinion of whether he was right or wrong, he treats customer's horribly and people should know that. Our experience was not unique and I spoke to someone else who had a similar problem. My only regret is that I didn't do more research on the builder ahead of time. That was my mistake.

Update by mw2004
Apr 26, 2012 5:07 am EDT

I think I do. I consulted a lawyer and in fact, I do. We had an agreement, which I have in writing. Something tells me two lawyers aren't wrong.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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award winning
Carmel, US
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Mar 21, 2014 10:47 am EDT

(November 2010) DENVER –Paul Shoopman Homebuilding Group of Indianapolis, Indiana, has been named a Diamond Builder by 2-10 Home Buyers Warranty for Paul Shoopman’s years of excellence in construction standards, customer satisfaction and financial stability.The prestigious Diamond Builder Award puts Paul Shoopman Homebuilding Group in the top one percent among builders who provide customers with the superior home warranty protection of2-10 Home Buyers Warranty. Only 46 builders have received the designation in the last two decades.“We’ve worked hard to put our customers first and to build solid custom homes, and we’re honored that 2-10 Home Buyers Warranty has affirmed our commitment to quality with this Diamond Builder Award, ” CEO Paul Shoopman said.Formed in 2004, Paul Shoopman Homebuilding Group offers over 43 floor plans in 22 locations throughout the greater Indianapolis area, with prices ranging from the low $100, 000’s to $500, 000 and above. The company’s awards include E&Y Entrepreneur of the Year, John C. Hart Presidential Award, and BAGI Builder of the Year.2-10 Home Buyers Warranty New Home Division President Mark Lewis said Paul Shoopman Homebuilding Group has earned its reputation as a premier builder.“It is exciting for us to extend this exclusive status to Paul Shoopman, one of our long-time partners, ” Lewis said. “Because Paul Shoopman is dedicated to quality workmanship and customer satisfaction, 2-10 Home Buyers Warranty knows it can assure people who buy Shoopman homes that they are getting an outstanding residence they can call home for many years.”The Diamond Builder Award honors builders who maintain the highest quality in building and customer satisfaction. In addition to establishing an outstanding personal reputation and proper warranty performance, 2-10 Home Buyers Warranty Diamond Builders also must demonstrate financial stability, superior construction standards and distinguished design development. Homes built by Paul Shoopman Homebuilding Group are backed by the 2-10 HBW Structural Warranty.

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Trusted Shoopman
Carmel, US
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Mar 17, 2014 9:12 pm EDT
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Our home was built in October of 2012 by Shoopman Homes...to-date, most folks still think it was a model home. I enjoyed my experience with Paul...he followed through & kept his word on items that needed attention [Still does with the warranty]. Since then we've had minor issues in the home majority of which will be addressed when they circle back around for the one year review/walk through. The responses for service have been swift including re-direction [by Paul] in the event the contractor can't complete a certain task. Buying a Shoopman guarantees a quality home and peace of mind...you won't be disappointed.

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sp2013
Carmel, US
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Feb 27, 2014 1:02 pm EST

We just love our Shoopman home and everything is more than "OK". Our kids came home for Thanksgiving and Christmas so that transformed the new house into a home. From time to time we have rented a house by the ocean or up in the mountains and our family has gathered there for a few weeks. I remember looking at the calendar and counting the days we had left to enjoy our stay. I have the same feeling in our Teal Lane home and have to remind myself that we don't have to leave in a week! We really love the house and feel so fortunate and indebted to your efforts. Thanks so much.

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rs2014
Carmel, US
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Jan 16, 2014 3:59 pm EST

I had a really great and stress free start to my new home... The whole process with Paul Shoopman from the
initial meeting to my sign off on the final drawings has gone smoothly. Everyone I have dealt with in your
company has courteous and helpful. My new home is under construction ...this will be my second Shoopman
home...and I am looking forward to a beautiful new home that brings me as much joy as the last.

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Christmar
Zionsville, US
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Nov 22, 2013 9:18 am EST

We were in market to buy a new home since last year. We did extensive market research and met almost all major builders in Greater Indianapolis Area and finally selected Paul Shoopman Homes. Based on our research and experience; three close friends also bought their homes from him at the same time. Primary reason to buy a Paul Shoopman Home were based on following reasons:
1. Openness and honesty: We don’t want to be surprised during construction and Paul was very upfront and open during contract signing process. He is a visionary builder and anticipates potential problems and always suggests cost-effective solutions.
2. Paul is only builder that asks “wish-list’ and is never in rush to get the sales contract signed rather allows plenty of time to think, decide and plan. There is never any sales pressure.
3. Only builder who can customize features at minimum cost. For example you can add crown molding, tray ceiling etc. anywhere at a price no builder will match.
4. Paul has innovative ideas to draw a balance between budget and ‘wish-list” and will make unique recommendations.
5. Design Center at Paul Shoopman Homes are unmatched in industry and I recommend anyone in the market for home at least visit and see yourself. Selection choices are mind boggling. Only builder in town who will allow to go and shop yourself outside their design center and he negotiates and gets stuff at price far below than market value for customers.
6. Paul is not a type of builder who will abandon you once it is closed, he is there to fix any problem during warranty period. You can also seek suggestion to upgrade your home years later, Paul is never out of ideas.
7. Even in earlier production homes Paul built, elevations are so attractive and different, it feels custom homes. If elevation matters and you are under budget constraint, Paul Shoopman Home is a must see.
It is an honor to call ourselves Paul Shoopman Home owner. With gratitude;

J
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Jjorg
Zionsville, US
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Nov 16, 2013 7:08 am EST

This is a letter of recommendation in the highest regard for Paul Shoopman. I have known and worked with Paul since 2003. With me and my clients by Paul's actions he has proven himself to be honest, an excellent communicator and possessing home construction knowledge that I've not witnessed with most other builders. When compared to other builders Paul almost always has the most competitive sales price.
I've served as a VP of Sales for a local and a national builder and as a real estate broker sell on average 50 homes a year. Consequently I'm fully aware of all the builder options in the Indianapolis market place. Without failure I introduce every client I work with to Paul. I make sure all my buyer clients explore building options with Paul. Paul has built homes for many of my clients and all of them have been happy with the process and finished product. Paul is an important part of my business model. Every realtor and buyer should include the Paul Shoopman Home Building Group on their tour.

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sp2013
Carmel, US
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Oct 20, 2014 8:37 am EDT

Paul Shoopman has built thousands of homes over the years and has an excellent track record. I personally have dealt with him and my experience was pleasant. I have no issues or anything to complain about. I would recommend Shoopman Homes to anyone who is looking to build. He is one of the few builders that will customize the floor plans.

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blessingstocome
Indianapolis, US
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Oct 14, 2014 4:22 am EDT

I didnt do my research on this builder and i should have my husband and i were trying to build our first home we paid our earnest money and signed the agreement then we heard nothing from them for months horrible communication as if it was done purposely we were so excited until we realized they were not going to have our house done by november as we agreed I asked for a mutual release and earnest money to be refunded it has been over 2 months and still nothing i emailed and called i finally talked to a guy who said mr shoopman is aware of everything but i have yet to hear from them its sad because they promote helping low income families get a house and a mortgage that fits your family but he steals from you my family is not by any means wealthy we are barely making it and for him to take so little but alot from us is sad we are new to indy and was wanting to Provide our kids with a home but instead we were lied to cheated and now we are in a small apartment trying to find another way but may god bless his soul but i hope someone can stop his stealing because people work hard for their money so giving it away is not an option but its easy when you trust the wrong people

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Vieceli
Noblesville, US
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Dec 29, 2013 11:57 am EST

I'm glad I read these...
We were thinking of building with Shoopman.
Why doesn't the BBB (better business bureau) show complaints against him?

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B
Biggest mistake
US
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May 26, 2013 7:30 am EDT

Biggest mistake of my life buying a Shoopman Home. This was our first home and to be honest we really did not do our homework so when we walked into the model home we fell in love with the model. Not only did it take 6 MONTHS to build our home but 1/2 mile down the road we could of got 1200 more sqft for the same price that we paid. Everyone in the neighborhood said they are unhappy with their home and it took months longer then what they were originally told.
I know after a year the new house will settle and they will do a walk through but they still have not fixed the issues we showed them at time of closing. Now we have 2-3 drywall crack in each room our kitchen cabinets are crooked and we dont even have a big enough hot water heater to fill up our bath tub.
DO NOT BUY A SHOOPMAN HOME

Overview of Shoopman Homes / Paul Shoopman Home Building Group complaint handling

Shoopman Homes / Paul Shoopman Home Building Group reviews first appeared on Complaints Board on Apr 25, 2012. The latest review Home was posted on Jul 12, 2023. The latest complaint Backed out of agreement was resolved on Apr 25, 2012. Shoopman Homes / Paul Shoopman Home Building Group has an average consumer rating of 2 stars from 6 reviews. Shoopman Homes / Paul Shoopman Home Building Group has resolved 1 complaints.
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  1. Shoopman Homes / Paul Shoopman Home Building Group Contacts

  2. Shoopman Homes / Paul Shoopman Home Building Group phone numbers
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    12070 Abney Run, Zionsville, Indiana, 46077-6600, United States
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