Shekou Woman
Reviews and Complaints

Beware of Shekou clothing company because it’s a scam . I ordered some clothing for my niece in September 2022 order number 156981and it’s Pre ordered items and it says that it will be fulfilled within 6-12 weeks . Now it’s March 2024 and I have not gotten any of my ordered items . It’s been a year and 6 months and after sending emails after emails … they took my money and this company didn’t ship the items I ordered. They responded to some of my emails (23 emails ) then by June 2023 no one responded anymore .. Also Shekou WILL NOT give you a REFUND. Because they said it’s pre ordered … which is a total BS .. the items are still to be made and yet they can’t give me a refund .

So this is a WARNING to everyone.. DO NOT ORDER OR BUY FROM SHEKOU BECAUSE THIS IS A SCAM !

I was just wondering the status of my orders. I am aware i purchased items on the wait list however it’s been almost TWO years since i ordered them and it said 6-8 weeks. that is ridiculous and extremely misleading. i am wondering when i should be expecting the packages to be shipped. the order numbers are 131461 and 129512.

ordered february 2021 and it is now november 2023. every time i email they said it’ll ship soon however after 2 years that is unacceptable.

i have emailed about 6 seperate time and still nothing has been done. this is a scam that they have been doing to numerous people and i want all my money back.

On the 28th of September, 2021, I ordered from Shekou Woman - order #96028. I never received my order, and kept in contact with them to figure out when I could receive my order. I never ended up getting any of my money back. I had 504 points that I’d received from my original order, keeping in mind that I completely lost everything from the original order and not getting anything in return, even after explicitly asking for a refunds over the years. I then used those 504 points try another purchase since I had nothing else to lose. I purchased this second order with the points on the 6th of April, 2023. I still have not received anything from Shekou Woman, and they have entirely stopped responding to my emails.

I'm Order #127948

I ordered this on 16/02/22 and on 13/3/22 it said it was being shipped but hasn't arrived yet.

I then emailed them on 28/8/22 to say I still hadn't got it and they responded that there was just a delay. But it still hadn't arrived after a year of ordering it so on 8/2/23 I emailed them again to say it hadn't responded and they got back to me saying they would resend my order and that it was on its way. I still have not received it so on 24/7/23 I emailed again but got no reply so I tried again on 27/7/23 and 24/8/23 but still have not been emailed back about it and don't know what I'm meant to do now

This is the worst website I have ever ordered off , I ordered a bikini may 5th 2022 and still have not received it , it is now August 15th 2023 , I warm everyone not to order offf this site and do not trust them , I have contacted them numerous times and they still have not returned most of my emails and are now ignoring me , just wanted everyone to know before they get scammed too .

Hi! I was excited to place an order for sweatpants from Shekou, but I ordered on 9/22/22 and have been waiting a year, and after multiple email exchanges with the info desk telling me tracking information would be available soon, I still have not received my order and the tracking information for this order. I have observed the same thing happening to many other people ordering from Shekou.

Order placed Aug 2022.

We have continuously emailed - getting responses saying that they are re-stocking.

Not true!

They also want to fob us off with sending free earrings.

I have asked for a full refund - NO credit

Funnily enough they have stopped answering our emails.

My daughter ordered these for a holiday and as you can imagine is pretty upset.

I have never encountered such an awful Company before.

If we can't get our money back, sobeit, but please can we get this Company taken offline so that they cannot scam any more poor unsuspecting individuals.

I bought a series of bikinis and other goods in the store, months went by and they didn't send me anything. I contacted customer service, they said they would send it to me in the next few weeks. They did not send anything, nor did they justify themselves. I contacted customer support again and they said they would see what was going on and send it as soon as possible. It's been a year and they never sent me the items I bought, nor did they give me a refund. I tried to log into the online store with my account. It tells me that I am no longer registered with the store.

I saw a video on TikTok that made me want to buy two pairs of sweatpants from Shekou. I placed my order in January, but it's been 7 WHOLE MONTHS and I still haven't received my package. I've sent multiple emails to the support team, but they keep giving me the same answer. They say that there are delays because of Covid and that my order is a preorder. I get it, Covid has messed up a lot of things, but come on! It shouldn't take more than half a year to ship one product. The worst part is that there's no information on the shipping page, so I have no idea where my package is. I wouldn't recommend Shekou to anyone.

I gotta say, my experience with Shekou was a total disaster. I was really excited to order a pair of pants from them, but that excitement quickly turned into frustration and disappointment. I placed my order a whopping 10 months ago and I still haven't received my pants. Can you believe it? 10 months!

I've tried reaching out to their customer service team multiple times, but it's like they don't even exist. I've sent at least 10 emails and have received no response whatsoever. The only thing I've gotten from them is the same automated reply over and over again. It's like they don't even care about their customers.

I even tried commenting on their Instagram posts to see if I could get their attention that way. But instead of responding to me or reaching out through DMs, they just deleted my comments. How rude is that?

At one point, they even offered to send me another pair of pants since the first one never shipped. I was hopeful that this would finally resolve the issue, so I replied and said I would appreciate it. But guess what? They never wrote back.

Overall, I would not recommend Shekou to anyone. Their service is absolutely terrible and it's not worth spending your money on. Save yourself the frustration and shop somewhere else.

Shekou Woman, unfortunately, has left many customers feeling extremely disappointed. It is disheartening to give your hard-earned money to a company and have nothing to show for it. The experience has left many feeling frustrated and taken advantage of. One would hope that when conducting business with a company, the best possible outcome is always kept in mind. Unfortunately, this has not been the case with Shekou Woman.

As one customer, I want to take the opportunity to encourage others to save their money, time, and energy by avoiding this company. The experience has been nothing short of a literal rollercoaster of frustration. It's disheartening to know that many others have also fallen victim to their tactics.

Looking at their Trustpilot page, it's evident that something is not right. The majority of their ratings are from New Zealand, where the company is located. It's clear that these reviews are inauthentic, and the company has not put in the work necessary to build and maintain a solid reputation.

If Shekou Woman is going to continue conducting business, they must step up their game. The lack of professionalism and accountability is unacceptable. It's unfortunate to see a company that could have great potential fail miserably. Hopefully, they take the necessary steps to turn things around before it's too late. Until then, I would strongly advise anyone to rethink doing business with them.

Hey folks, let me tell you about my experience shopping at Shekou Woman's online store. Unfortunately, I don't recommend making any purchases from this retailer. Let me explain why.

I placed my order back in March and it's now October and I still haven't received my items. That's a really long time to wait, especially considering I've contacted their customer service team numerous times throughout the process. Every time I reached out, I was given a new timeframe for when my order would be delivered, but those timelines were never met.

To make matters worse, the shipping information they provided me with hasn't been updated in months. It still says my order is available to be sent, but obviously that's not the case. When I reached out to their customer service team again and requested a refund, they simply sent me a generic response about shipping delays and ignored my refund request altogether.

All in all, it's been a pretty frustrating experience dealing with Shekou Woman's online store. And frankly, I don't think it's worth the hassle, especially since it's just another fast fashion retailer. Looking back, I wish I had done more research before making my purchase.

So, if you're thinking about shopping at Shekou Woman, I would definitely be cautious and think twice before handing over any of your hard-earned dollars. There are plenty of other online retailers out there who will provide you with better quality products and more reliable service.

This company is absolutely terrible. I placed an order back in March of 2022 and I still haven't received my items. They don't respond to my emails and they don't offer refunds. It's now June of 2022 and they told me that my order had been shipped, but then in August they said it was back to being manufactured. How does that even make any sense?

I've been emailing them frequently to ask for an explanation, but all I get back are automated emails or offers for free earrings, which don't answer my questions at all. They can't even reply to my emails, but they're still active on TikTok, trying to scam more people!

To make matters worse, they don't even post their phone number, so I can't even report them to trading standards in the UK. It's like they're trying to hide from their customers.

I would strongly advise you to keep your hard-earned money and not waste your time on such a poor company. They're not worth it.

As a fellow shopper, I want to share my experience with purchasing from Shekou Woman. I was excited to place my order in May and eagerly waited for my new items to arrive. However, after two months had passed without receiving my package, I reached out to their customer service team for assistance.

Initially, I received a response stating that my package had already been shipped and would arrive in 2-4 weeks. However, I encountered difficulties when trying to track my package as the system would only display "label created not yet in the system." After waiting for another month and a half, I reached out once again to express my concerns and inquire about my package's whereabouts.

Sadly, the only response I received was that they were "sure" my package would arrive, and I was left in the dark with no further tracking updates. When I requested a refund, my concerns were reviewed, but my question about a refund was ignored. Currently, I have no idea if my package will ever arrive, and I'm feeling quite dismayed by the whole situation.

In conclusion, I urge others to cautiously consider placing orders with Shekou Woman based on my personal experience. While the items on the website are appealing, their customer service and reliability have left me feeling uncertain and disappointed.

Let me tell you something, folks. If you're thinking about buying from Shekou, you might want to think twice. I mean, seriously, don't even bother checking out their website. The reviews there are totally fake. And don't even get me started on their social media followers. They're all fake too! I did some digging and found out that the person who owns the company has a history of scamming people out of their hard-earned money. I mean, who does that?!

I learned this the hard way. I ordered something from Shekou over a year ago and I still haven't received it. Can you believe that? My poor mum was trying to get me something nice with her little bit of money and we got scammed. It's just not right. I'm so upset about it that I can't even express it properly.

So, if you don't want to end up like me, be very careful. Pay close attention to the reviews on the shopping website. They might look similar, but that's because they're all fake. Don't fall for it. SHEKOUISASCAM, folks. Stay away!

As a human being, I want to share my experience with Shekou Woman (shekouwoman.com). Firstly, I want to highlight that they do not offer refunds, but rather only credit notes which can make things tricky if you are unhappy with your purchase. Additionally, the customer has to pay for the return postage which, in my case from the UK, cost ?14.90 - only slightly less than what I paid for the item itself!

One thing that frustrated me was the customer service. Even though they were polite in their emails, I found that they did not answer any of my questions or resolve any of my issues.

Furthermore, their sizing is inconsistent which can lead to returning items (which again, costs money) and after only two wears, the joggers I kept started to develop strange lines in the material which made them look less attractive. It seems that quality is also an issue.

I personally am not satisfied with my experience with Shekou and don't think I'll be choosing to shop with them again. It's also worth noting that it took months for my items to arrive in the first place.

All in all, I hope this review helps you make an informed decision if you are considering shopping with Shekou Woman.

In October of 2021, I placed an order from Shekou Woman and was advised that due to Covid, it may take up to 8 weeks for delivery, which I totally understood. However, after waiting for over two months without any update, I reached out to them for some information on my order. Unfortunately, their response was a generic email that did not provide any specific details about my package. I decided to wait until February before sending another email, and this time, I made it clear that I needed to know the exact location of my order, or I will request a refund. To my surprise, I was given the same tracking number, but when I checked the USPS page, it showed that the tracking number had expired. This left me feeling completely disappointed and frustrated. Another month passed, and I still had no package from Shekou Woman, so I decided to take matters into my own hands and disputed the charge with my bank. The fact that I had to take such drastic measures to get my money back speaks volumes about their terrible customer service. Therefore, I strongly advise you not to purchase anything from Shekou Woman if you don't want to experience the same terrible customer service and late delivery like I did.

I gotta say, I'm pretty disappointed with my experience with Shekou. I put in a preorder way back in June, and now it's December and I still haven't received my order. I've sent at least 10 emails to their customer service, but most of the time I just get an auto-response. When I do get a response from a real person, they just keep telling me the same thing over and over again - that their manufacturing company is facing delays and they're doing their best to finish the items as soon as possible.

Honestly, it's been a real hassle. I've been waiting for 6 months now, and I'm just fed up. I finally had to dispute the charges with my bank and report them to the BBB. I wouldn't recommend buying from this company - it's been a total nightmare.

Ordered in April of 2022 so it’s now been well over a year I ordered only 3 items none which were pre ordered I’ve contacted them several times which are always [censored] responses-that their wait times are long. never in my life have I experienced service like this from any company. Their company says they are based out of New Zealand but all their warehouses and packages come from china. I don’t support fast fashion but I might as well order from SHEIN at least their stuff will come in 2 weeks from now

Oh gosh, my experience with Shekou Woman (shekouwoman.com) was absolutely dreadful. I was eagerly anticipating my package to arrive, but after several weeks of waiting without any update on its status, I went back to the website to check it out. To my horror, the website was completely gone! I couldn't believe it - I had spent eighteen dollars on this order in May 2022 and here it was, July 1st, with no sign of my purchase.

Waiting a couple of months for something you're excited about can be tough enough, but for it to never arrive and the website to disappear? That's a massive disappointment. I felt like all of my expectations had been completely let down, and I didn't know who to turn to for help. When we spend our money, we want to feel like our investments are secure, and unfortunately, that wasn't the case for me with Shekou Woman.

My advice? Be wary of purchasing from this website, and if you do decide to proceed with an order, proceed with caution. The last thing anyone wants is to be left high and dry with nothing to show for their purchase. personally.: