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Shamrock Towing stole my car that was parked on a privately owned street.. (hospital owned) They stated that someone name "Jeff" called and requested it be towed.. They failed to realize that I'm the hospital operator, and never would I request my own vehicle be towed! There is to be code given when tows are requested, this was never verified by Shamrock..(The girl on the phone said she was given a code) After going back and forth with them, I let the Columbus Police deal with them... The officer actually drove me to their nasty office to ensure I had no problems from them.. It smelled horrible, and the glass window holes looked to be stained of nicotine.. They had paperwork filled out and a charges of $140 or so, but they did NOT charge me.. (The officer advised them that my car was illegally towed)A police report has been filed and I will pursue them legally.. What an awful feeling to have your car stolen!
The complaint has been investigated and resolved to the customer’s satisfaction.
It wouldn't have mattered how high or low the sign was, you planned on parking in a private tow away zone and not paying for any type of parking. There is all kinds of parking in that area that are metered or pay here lots. Most are $5 to park all day. That's cheap compared to other cities.
I drove 20 minutes to dine at Adriatico's New York Style Pizza around 9pm Thursday night. It was difficult to find a place to park along the street, but back down an alley off 10th, behind Aveda Institute it appeared I'd found an open parking spot. At 944pm, Action Auto towed my truck without my knowledge. Asking passersby who might tow autos in the area each individual became livid with the idea my auto was towed. They all explained there is a serious problem with parking and cars being towed. Most said they blamed the College, others blamed Shamrock, which I heard there was a Class Action Law Suit against the company. Others blamed the City for not providing more public parking. I went back to where I parked my truck, and up on the second story of the 1640 Neil Street building I saw an unlit, faded sign that could barely be read: PRIVATE, by Action Auto. Had the sign been at eye level or where a driver would typically look for such a sign I would not have parked in the Aveda parking lot. Even the janitor cleaning the Aveda building did not know the sign existed and was surprised when I pointed it out. It is evident from speaking with local residents, students and local business employees about autos being towed in the area around the college that there is a real parking problem and a towing problem too, especially if your vehicle has out of state plates. What is seriously wrong with the Columbus University District is the lack of public parking. I travel to Columbus for my company. With the apparent parking & towing problem, and the frustration with the local residents fed up with the problem, I'm surprised the lack of sufficient public parking to support local businesses has not been addressed. The towing bill came to $139.00.