Secrist Doll Company, Inc. is a doll company in Midland, MI (they are also associated with Globecraft Memories). They have horrible and some illegal business practices. They have fired many workers without two weeks notice and had employees continue to work there who were placed on unemployment. Their customer service is terrible. It is difficult to get a hold of someone in their office, and their office hours for customer service have regularly changed. I do not recommend purchasing their products - they sold dolls made of oily vinyl and did not take responsibility for the vinyl defect - the company just wanted to sue the manufacturer. This company is VERY sue happy and not accountable. I do not recommend ever purchasing their products.
The complaint has been investigated and resolved to the customer’s satisfaction.