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Seattle Coffee Direct

Seattle Coffee Direct review: Rip off! 683

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Author of the review
12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

Seattle Coffee Directly RIPPED ME OFF! It took me nearly one month of digging, but I uncovered the "Wizard behind the curtain". His name is Brian Dale. "President" of peel inc.

990 Grove St. Suite 204
Evanston, Il. 60201
[protected]
[protected]@peel.com

Check out www.peel.com
Click his link for "Commerce".

It's all right there! Seattle Coffee Direct; Shop Dani; Poster Pass

File complaints at: www.ftc.gov, www.chicago.bbb.org.

I got My MONEY BACK! YOU CAN TOO!

Update by Nancy Ross
Feb 10, 2008 4:18 am EST

Seattle Coffee Direct is owned & Operated by

Peel Inc.
990 Grove St.
Evanston, Il 60201
[protected]

briandale@peel.com

www.peel.com

This is a big-time SCAM & everyone needs to unite against this guy!

I got my $$ back by filing complaints w/ www.ftc.gov &
www.chicago.bbb.org

Also disputed charges on Visa through my bank.

See /link removed/
My report is #303323

Good Luck to Everyone!

Update by Nancy Ross
Feb 17, 2008 4:55 am EST

Contact info for SeattleCoffeeDirect is

www.peel.com

briandale@peel.com

Check out www.chicago.bbb.org for info on Peel Inc.
You are not the only victim!

I filed with BBB & also

www.ftc.gov

I finally got my $$$ back:)

He is also responsible for

ShopDani.com & PosterPass.com

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683 comments
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Rachel
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Jan 24, 2008 12:00 am EST

I ordered coffee from this company and received two bags and a grinder. My checking acct. was charged $34.00 on 1-8-08 and $48.95 on 1-23-08. If anyone knows what is going on with this co. I'd appreciate the info. Is it legit...

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Jo A. Delavan
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Jan 09, 2008 12:00 am EST

Received through someone's fraud. I contacted Seattle Direct, they agreed to refund my charges. I returned their products, unopened, but have not received a refund... their charges caused me to overdraw my account.

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Deborah L Shockley
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Nov 11, 2007 12:00 am EST

34.00was charged to my credit card when I ordered a 9.00 package from them. Can't get in touch with them and hav'nt even got the 9.00 package.

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Robert Richard
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Oct 15, 2007 12:00 am EDT

Like so many others I continue to receive orders from these people with no way to cancel. They give an 888 number that no one answers to cancel. I have instructed my bank not to except the charges. The coffee is not very good, the bags arrive burst open and it is outrageously expensive.

DO NOT PURCHASE ANYTHING FROM THEM!

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nellie bean
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Sep 25, 2007 12:00 am EDT

I don't like the coffee that you sent to me at 1404 Sandhill rd. 7 las vegas nv 89110. And my account has been charged for 39.00 several times. I do expect this to be credited back into my account. I am sending the grinder back as soon as I can get to the post office. Nellie Bean trillionair2b@aol.com I have already sent two other packages back. Which I didn't order in the first place!

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Gail C. Stallsworth
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Aug 16, 2007 12:00 am EDT

I canceled this order over 3 mos. ago and I am still getting bags and bags of coffee @ $36.95 a whack. They now owe me $285.65 for coffee orders I never wanted. Any idea on how to get your money back? Do you just call your bank and have them investigate and then stop future billing? They have billed me so often they have sent me into overdraft on numerous occasions. Crooks - I agree!

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gail laudeman
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Aug 03, 2007 12:00 am EDT

Ordered coffee online for $9.95 with "free" coffee mill. Now received unsolicited bag of coffee and they've charged my checking account $38.95. DO NOT BUY FROM THIS COMPANY!

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KATHLEEN DECKER
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Jul 21, 2007 12:00 am EDT

No products have been accepted by me. Returned USPS. SEATTLE COFFEE DIRECT was notified immediately, to not send ANY products. Any products sent... were NOT accepted! And returned USPS.

I have contacted this company---and no further packages have arrived.

BUT --- I was BILLED !
6/6/2007 $34.00
6/14/2007 $36.95
July/2007 (?)

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Yvonne Daley
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Jul 14, 2007 12:00 am EDT

I received about $100 worth of Seattle Coffee Direct coffee unsolicited, returned it in the bags provided, was billed anyhow and now the company wants "signed proof of return." A total rip-off. I'm complaining to Better Business.

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Merlin Serrayo
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Jul 07, 2007 12:00 am EDT

I bought this coffee and the grinder for $9.99 as per their advertisement. But they charged me on my credit card 34.90 and then 36.95. While ordering they did not send any order receipt, not any order confirmation or any email response as it used be with any online purchase. So i was not even knowing that the order went threw. Did anybody get the full refund by returning the stuff ? Has anybody taken any legal steps to them?

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Yuri Joselson
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May 24, 2007 12:00 am EDT

Ordered Coffee and a coffee grinder for $9. Was charged $34. Received a monthly shipment, sent it back 2 month ago. Still have not received the credit.

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Robert Fulton Holbert
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May 02, 2007 12:00 am EDT

Simple. Do not use this company. They will charge you and charge you until your card is maxed out! Call your Credit Card Company quick and stop the charges!

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Mary Beary
Wyoming, US
Jun 27, 2010 10:36 am EDT

I have previously submitted a complaint, but have not been getting any resonses? Do you have my complaint registered?

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Melanie Mitchell
Paris, US
Jun 22, 2010 8:20 am EDT

I was charged $79.00 for items I did not receive from this company.
I called talked with "Tameka" was told there had been a computer problem and I would get a refund. That was in Dec. /09 - in 2010 still have not received refund. (Had complaint conf. #276236)
Thanks

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susan koessl
Elgin, US
Apr 28, 2010 10:20 am EDT

i kept getting orders and there is a total of 160.00 on my visa. Even after the merchandise was returned. now the phone number is disconnected and visa will not remove the charges.

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June Ann Rolfes
Pass Christian, US
Feb 23, 2010 4:09 pm EST

I spoke 3 times with a rep. They told me I would receive a refund for an unauthorized debit from my account. That was in Jan. I have tried calling again, but phone is obviously disconnected. They owe me $79 and are not paying up.

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angeryone
rockville, US
Jan 26, 2010 5:19 pm EST

This company took money from my account without my permission and won't return the money or my calls. I have returned products, some of which I did not order or want. I have left 30 to 40 messages with no results. They promised to refund the money in 7 to 10 days it has been four months.

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dirt
Sparks, US
Jan 26, 2010 3:27 pm EST

canceled order sent back product afer they took out 39.76 3 times out of my checking account then they took 79.00 out of my checking account called them up they said they would refund my money back its been 3 months and no refund yet tried to call them many times but they never answer their phones

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cris;sy
Germantown, US
Jan 12, 2010 7:34 pm EST

The phone number I have tried is not in service, I sent back one shipment and now have received another. My credit card company is disputing it for me. Taking a long time to resolve.

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Carol Ahrndt
Scribner, US
Jan 07, 2010 4:12 pm EST

charges on 11/12/2009 and 12/01/2010 of $79.00 each on my mastercard. I have not ordered or received anything from this company. I have contacted my credit card company and have not gotten results. These 2 charges should be removed from my card and no more allowed to be added on from this company

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PrincessDemanda
Palm Desert, US
Dec 21, 2009 8:57 am EST

I ordered from this company months ago. I called and cancelled my account. I received coffee in the mail and an unauthorized charge. When I called, I heard a tape and have left 2 messages. No return calls. Why are these people still in business?

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klmar44
, US
Dec 02, 2009 1:59 pm EST

unable to reach by telephone unauthorized charges on bank never ordered merchandise from this company never rec'd any merchandise from this company. No fax number to send complaint.

klmar44@yahoo.com

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leo Todd
Limerick, US
Nov 30, 2009 6:59 pm EST

I got sucked into five for five dollars coffee . They charged me 25.00 and then charged me 38.00 more for what I don't know. I canceled as soon as I saw them taking money out. I have repeatedly tried to get my money back to no avail. They tell me a line and do nothing.

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Malazon
, US
Jul 20, 2009 11:16 am EDT

Seattle Coffe offers an inexpensive sample and then will send two monthly packages. Don't fall for it. They immediately start shipping before the sample is even received and will send you 3 more at an their inflated price within days of original order, not the month following as they lead you to believe.

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bcarla83
Robbinsdale, US
Jul 03, 2009 6:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered and received my initial order from Seattle Coffee. However, I am now getting continued delivery of coffee every 2 -3 days. When I try to get into my account I am unable to. I have had no satisfaction from calling their customer service. I am not paying for all of these unasked for shipments!

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rrr9503
Denver, US
Feb 25, 2009 2:49 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I also ordered for the 5 for $5 deal and got ripped off. In this economy they should be ashamed of themselves. If their advertisement is obviously deceptive they should change it. Scam artists.

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David Jones
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Apr 29, 2008 7:58 pm EDT

Cannot get them to stop sending coffee and charging 38.95 every time

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Sue Chapman
Raleigh, US
Feb 23, 2009 4:12 pm EST

Sorry but my phone number was listed as their phone number during my complaint against this company. I have relisted the phone number as found in the Illinois phone book. Due to all the phone calls I have gotten I guess this company continues to do what they had done to me I would say its about time someone put them out of business. Their telephone # id [protected]. I hope this helps anyone else that gets caught in their web.

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Benjamin Domingo
Hayward, US
Jul 24, 2009 9:02 pm EDT

I keep receiving a package of coffee every other day that I did not order.

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Tiara Robinson
Akron, US
Feb 16, 2009 4:26 pm EST

My coffee cup was broken when I received it.

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charles
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Nov 15, 2008 7:31 pm EST

order coffee from them 1 time they keep sending and billing me ...now on 4th order

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Edwin Johnson
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May 23, 2008 1:44 am EDT

I did not authorize coffee to be charged to my credit card this time. It was one year ago when i did

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Robert McClellan
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Mar 07, 2008 5:22 am EST

Overcharging of shipping products, will not stop sending the items i did not order. Beware!

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Pat Gardner
Cicero, US
Apr 24, 2009 10:34 am EDT

Like all the other complaints I signed up for $5 for 2 coffee mugs and a sample of coffee. They immediately charged my account 38.85, which I didn't see on my statement for a month. in the meantime I received another shipment of 4 bags of coffee. I called their customer service and she said it was probably a mistake from what she could determine and that I should just enjoy the free coffee. The enxt week I received 8 more bags of coffee, and when I contacted them they told me I was signed up for aut0matic shipments, which I had NOT signed up for. She said she would immediately credit my account and cancel the account. It is 3 weeks later and I have enough coffee to feed the state and they charged me over 150.00. I have once again contacted customer service and told them I would refuse any further deliveries. The sad thing is that their coffee is WONDERFUL and I would buy it, but not in these insane amounts! Beware of their tactics and customer non-service.

Valerie
Valerie
, US
Jul 16, 2008 3:57 am EDT

I signed up with seattle coffee to take advantage of the promotion so I thought 5 for $5 payed $25.oo then 2 weeks later charged $48.95 to my Credit card my card is capitol one so they disputed the transaction it was Fraud. I called them and they said it would be removed I'm still waiting 2 weeks know I will report them to B.B.B. and ATTORNEY Generals office again.

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Cory Pustaver
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Feb 27, 2008 1:59 pm EST

This company advertises two 12oz bags at $9.00 with a free coffee grinder. It is not until after submiting the application that they sock you with the $25.00 membership fee. Then what you recieve is not what you ordered. Instead of the grinder I recieved two mugs and two travel mugs. I have plenty of these and definately do not need any more!

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elizabethincalifornia
Buena Park, US
Jul 06, 2009 11:53 pm EDT

I ordered coffee, which was listed for $5.00. I received two shipments for a total of $38.95 each. Today I checked my balace and am withheld $38.95. I am going to go through my credit union and my local police department and report this as a scam. I am putting a stop payment and refusing shipment.

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Jana Johnston
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Dec 18, 2007 12:00 am EST

I was foolish enough to sign up for their $9.00 deal and saw a $34.00 charge on my bank account online a couple of days later. I just called them and they said it was $9.00 for the coffee and grinder and $25.00 for shipping. I told them I wanted to cancel and I wanted a refund. They said I can refuse the package and get a refund a few days later. We'll see...

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jessie verdugo
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Oct 17, 2007 12:00 am EDT

I signed up for the $9 offer as well, and was charged $34.00 when i called they said it was a $25 processing fee to cover shipping and membership fees. I told them to cancel it immediately and she says that my membership was canceled and i would have no more charges or get any further shipments, so i am hoping for the best but after finding this site (wish i would have before ordering) I have my doubts. I now know not to accept any online offers and if they charge my account again i guess I'll have to report my card as lost. I hope others find this page before they get into trouble with this company!

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Cherril Chiodini
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Aug 12, 2007 12:00 am EDT

Before I okeyed the debit card, I read the fact that it was 36.00 dollars so I went back and erased my information, plus they said the card had been denied. Today my bank sent me an over draft for not 1 but 2 charges for $38.95, plus $27.00 x2. I am livid what can be done...

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