SearsParts Direct IRC 8961wrong parts received for kenmore water softeners

D Jun 23, 2019
This review was posted by
a verified customer
Verified customer
Review updated:

My Kenmore Water Softener IntelliSoft 350 Series 625.383560 has a leak. I replaced the Bypass Body part and needed part number 7116713 from your company and received 2 #71.917.532002029 this is the wrong part! Please ship me the right part immediately so I can finish my project!

Dan Robben
304 East 7th Street
Oakley, KS 67748


  • Gr
    Grady Cowart Dec 18, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I received a brush for my Craftsman saw. I asked for 2 units and was charged $24.41 for this part which would cost about $4.00 max.
    The one part sent is wrong and will not work. I need a prepaid label to return this part and for you to credit my card for $24.41

    Grady Cowart
    119 Blackstock Angus Farm Rd
    Clarkesville, Ga 30523

    0 Votes

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