Menu
Sealy

Sealy review: Poor quality

Z
Author of the review
4:53 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The Sealy’s latex mattresses feels great in the beginning but then lower back pain kicks in and you start to wonder.

My 1y old Sealy’s latex mattress lost all its support and Sealy’s will not exchange because it is not sagging “enough”. So beware! Almost all latex mattresses will not sag enough to qualify for Sealy’s warranty. Their inspection is an unbelievable joke.

I called and visited many stores and ALL sales reps confirmed these issues and strongly advised me to stay away from any latex and foam mattress from Sealy’s, Stearns & Foster and Bassett, which are all the same company!

Sealy’s is ripping off customers with their cheap and overpriced foam and latex mattresses. If you check consumer reviews you will find many negative reviews about Sealy latex mattresses. They should be investigated for their shady business practices.

I now have lower back pain and am out of $2, 000, plus medical expenses.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More Sealy reviews & complaints

Sealy - sagging new mattress 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sealy - Junk warranty
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment
Trending companies