Menu
CB Travel and Vacations Review of sandy shore motel/ gene arganese /cigar owner
sandy shore motel/ gene arganese /cigar owner

sandy shore motel/ gene arganese /cigar owner review: horrible motel room & service!!!

M
Author of the review
8:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

HORRIBLE MOTEL! HORRIBLE SERVICE! RUN BY RUDE UNPROFESSIONAL PEOPLE! THE OWNNER GENE ARGANESE IS NEVER THERE OR RETURNS CALLS! THEY SAY HES ALWAYS OUT TO THE DOMINICAN REPUBLIC FOR HIS CIGAR BUSINESS! WELL IHIS MOTEL BUSINESS SUCKS!i STAYED THERE WITH MY ELEVEN YEAR OLD DAUGHTER, THE BLINDS WERE HALF BROKEN ON ONE WINDOW THE OTHER SIDE TWO BLINDS BENT AND BROKEN AND ONE SHORTER THAN THE OTHER.i COMPLKAINED TO FRONT DESK BECAUSE A STRANGE MAN WAS STARING IN THE ROOM 10 PM AT NIGHT! EMPLOYEE " JASON" SAID THERE WERE NO OTHER ROOMS AVAILABLE! HE LIED i CALLED AFTER HE LEFT ROOM AND BLOCKED MY NUMBER AND DISGUISED MY VOICE HE SAID HE HAD ALL KINDS OF ROOMS KING SIZE BED, TWO BEDS EVEN APTS!
HIS ANSWER TO MY PROBLEM? HE THROUGH A TOWEL OVER ONE WINDOW AND THE OTHER PUT A MIMI FRIDGE INFRONT OF AND AN ADVERTISEMENT SIGN.YOU COULD TOTALLY STILL SEE INTO ROOM! i COMPLAINED TO FRONT DESK THEY OFFERED A $100 GIFT CERTIFICATE! DO YOU THINK i WO0ULD EVER GO BACK THERE?! i STAYED AWAKE ALL NIGHT THINKING PEOPLE WERE WALKING BY LOOKING IN MY ROOM! I COMPLKAINED TO CHAMBER OF COMMERCE BBB AND LEFT NUMEROUS MESSAGES FOR GENE ARGANESE WHO NEVER RETURNED ANY CALLS! THE EMPLOYEES WOULD LAUGH WHEN i CALLED.MADE UP STORIES HE WAS BUSY OR JUST LEFT THEN I WOULD CALL BACK AND THEY SAID HE WAS NEVER THERE HE WAS IN THE DOMINICAN REPUBLIC FOR HIS CIGAR BUSINESS!
VERY POOR SERVICE GENE!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

0 comments
Add a comment