I placed an order for 2 jumpers totaling $210. I checked the sizing chart before purchase. When they arrived, they were too big. By their recommendation, for cost effective shipping, I returned them by USPS which cost $67! Then on top of it, they want to charge 15% restocking fee! This is [censored]! This, in effect, has cost almost $100 to look at the items then send them back. The worst experience I’ve had purchasing anything online!
Claimed loss: $100
Desired outcome: Full refund!!
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Yes, $67 to ship back. Recommended by them as most cost effective. These companies have contracts for shipping or they wouldn’t ship free on your order, so why can’t they provide a return shipping label?
Did you just say six seven? 67?