SaferWholeSale.com

Was ordered on 8/13/21 was told 4-6 weeks arrived in December & it was the wrong color & has inferior brackets and parts. Price was $2725.20. We have a dispute with credit card company as of now. I am in appeal. Tried calling company several times was hung up on twice, getting nowhere. To return they said pay $600 shipping? To make this sidecar safe to drive it will cost an additional 2-3K because if inferior parts. They sent the wrong color as well when calling she laughed at that. This sidecar is absolute junk. The website says watch installation videos when u click there is nothing there, says minor installation which is not true, I have owned 2 sidecars prior to buying this one so I know what is involved and this needs a welding fabricator which I am not one Safer wholesale is totally not cooperating Very rude and unhelpful. I have seen now many bad reviews on company which is not good for me. It is stored exactly where shipper dropped it off. It is a useless pile of junk. If u give me mailing address I can send hard copies of other info I have found to be damaging to their company. I searched forums & found many complaints... Thank u Ed Morris [protected]@gmail.com

Below is a conversation I had with one of the sale's reps on their chat function:

02:52 PMBrian Herring
I ordered the Boomcat Motorcycle from your company. Haven't received it, but I am being billed for it. So, I'd like to know where it is.
02:52 PMAL - Sales Department
Hello, how may I help you? I can give you a call to go over a few things. Which Phone Number can I reach you at?
02:53 PMBrian Herring
[protected]
02:53 PMAL - Sales Department
Do you have a sales receipt?
02:53 PMAL - Sales Department
number
02:53 PMBrian Herring
I have a Loan number
02:54 PMBrian Herring
[protected]
02:55 PMAL - Sales Department
are you located in Illinois?
02:55 PMBrian Herring
And I have received terrible customer service issues trying to resolve this as well. Yes, I am.
02:55 PMAL - Sales Department
What is your billing address? just trying to verify some information in regards to your reciept.
02:55 PMBrian Herring
14786 Circus St. Herrin, IL 62948
02:56 PMAL - Sales Department
okay, so it shows me that the order was cancelled, it does not tell me why, but it looks like the item that you purchased is and was actually out of stock when you purchased it.
02:57 PMAL - Sales Department
if you have any questions in regards to this you will need to give us a call at [protected] Monday through Friday, 10am to 4pm and ask to speak to customer service.
02:57 PMBrian Herring
Yeah, I've been told two different things. I was also told I'd be refunded what I was charged for the title to my card, but that never happened. Now I have a due loan payment notification.
02:58 PMBrian Herring
I will be going directly to the BBB next if I can't get this resolved this time.
02:58 PMAL - Sales Department
You're more than welcome to do that. but I can assure you that it will be resolved if you call and speak to customer service
02:58 PMBrian Herring
All that I need now is a refund.
02:59 PMBrian Herring
They didn't refund me. They only told me they would
02:59 PMBrian Herring
I've called them.
03:00 PMBrian Herring
OK. I guess that's your recommendation then.
03:01 PMAL - Sales Department
I am in the sales department, that would be the only reccommendation I could make is to discuss it with our customer service department
03:01 PMBrian Herring
Well, thank you Al. I guess since that didn't work I'll move on to the next step. Have a good day.

Someone named Craig from their customer service had already offered me a refund, but never did any such thing.

I ordered (a new but with some fright damage )Samsung refrigerator received an LG. Icemaker not work, leaking "away" from water hookup. Major exterior damage, was purchased with knowledge of SOME Scratches or a dent, NOT MAJOR as I received.No manufacturer manual . Even came with dryed food inside!
Management (one who calls himself Mr.Baker) RUDE, DISRESPECTFUL, stopped shot of calling me a liar. No "Solution" to my complaints. Referring me back to their website for solutions ?