Russian-Video.netAwful quality, delivery delay

This review was posted by
a verified customer
Verified customer

I want to share my negative experience with the Canadian company I purchased about 35 DVDs and VCDs from this company.

1. The quality is awful (after 5 minutes of DVD/VCD playing, the disk stops and there is nothing can be done to fix it - I use my computer and multi-videoplayer - the same effect on both);
2. My order was delivered to me in 2 months provided that I e-mailed the company every other day to push my order through (PayPal refused to help me to do something about it);
3. 5 of 35 disks ordered by me were replaced with unapproved other movies (however, I got the apology in written).

I do not even want to start returning these disks because it is going to take a year if possible at all.

I would really appreciate if anyone can give me any advice.


Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.