The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Rpgshow - Lace WigsNever by a wig from RPGSHOW in Shanghai China!

I purchased a lace wig over the internet from rpgshow in March 08. The wig arrived two weeks late, it was not the wig that I saw on the internet which was a Aalliay wig (deceased). The wig that was sent to me looked like a wig for a werewolf. It refused to remain forward, it kept falling towards the back and the circumference was incorrect. Therefore, it did not fit my head. When I tried contacting the distributor they brushed me off and I was out of $312.00.

Never by a wig from rpgshow in Shanghai China.

Responses

  • Mu
    MustloveHair Apr 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hi, I am looking into getting hair from China from the website http://www.bestlacewigs.com/...but the only way to pay is by sending the money through Western Union or Bank Wire or Money Gram??? Is that how you placed your order??
    Thanks

    -1 Votes
  • Ma
    Maree May 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    When my wig from rpgshow arrived it was beatifull.After washing it with correct products the hair is very frizzy now and the lace has streached.Also they did not send me trasparent lace as it was out of stock then mysteriously came back in stock to days later.They sent me brown lace wich does not blend in with caucasion skin. I left them good feed back before trying on or washing the wig.Now i want to tell them to **** off...

    -1 Votes
  • Ca
    cathy May 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I to bought from rpgshow and am very dissapointed

    0 Votes
  • Bl
    BLAZE May 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I bought bulk extensions from www.perfectlocks.com. The website looks really legit and it says 100% indian rremy human hair! I ordered and payed for the hair! The hair was so bad and it was all over my house. like someone who used a hair remover by accident. Priyanka is the owner, she never returned my emails after I complained. I'm in South Africa and I would like to buy a front lace wig but I'm so scared about some of the websites especially when they use celebrity picture. and only accept western union.

    0 Votes
  • Je
    Jessie Bonds May 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have heard that you get what you pay for. The problem is RPGShow did not deliver or carry the product they claim they sell. They are stealing money from customers by deceiving them and not providing the consumer the quality products they think they purchasing. I only wish I had found this complaint board before purchasing, with enough genuine complaints posted, perhaps there may be less victims. My heart goes out to the customers who maybe cancer patients.

    -1 Votes
  • Mo
    Morli May 30, 2008

    Hello.Thx for your purchase.

    In general our wigs have high quality and most of our customers are satisfied with them.We are devoting ourself to increase our customers' satisfaction.Here is our customers' good testimonials:
    http://www.rpgshow.com/index.php?main_page=testimonials_manager_all_testimonials

    And here is our loyal customers' pictures:
    http://www.rpgshow.com/shoppinginstruction.html

    Im sry to hear your experience on our site but if you could send us your order information, we are going to help you resolve this problem.Here is our help center:
    http://www.rpgshow.com/blog/

    Anytime welcome you!

    Best regards,
    www.rpgshow.com
    Professional, Hair Beauty Creator!

    0 Votes
  • Br
    Bre Jun 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I agree! This company is horrible! And they always try to play the concerned roll and act like they care by posting bs messages as they did here. I brought a wig from there and it was nothing like the picture, the hair was not even human hair. I don't like being scammed and I forwarded a claim I made straight to the FBI, I hope this company gets shut down! If you brought your wig from PayPal go on their website and make a complaint!

    0 Votes
  • Sh
    Shanae Jul 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a lace wig from an online company called ladylacewigsandhair. DO NOT MAKE THE SAME MISTAKE!
    After taking my money and guaranteeing a refund of the rush fee if not completed in time this woman then cancelled my whole order when I asked for the refund. (The order was over a week late and still hadn't been shipped and I'd already waited several weeks for completion).
    She's now changed her email address to try and avoid the full refund and denies I made an order with her.
    But to her surprise the longer she takes to pay me back the more I sue her for.
    Her attitude and customer services is appalling - so think twice before even contemplating this company. There are so many companies out there that are so professional and produce excellent wigs at a fraction she charges I wouldn't be surprised if she goes out of business very soon.

    0 Votes
  • On
    one.one Jul 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    hi...i want to ask if anyone knows the site bestlacewigs?...anyone brought a wig from that site? is really human hair?...please answer who knows...thanks

    0 Votes
  • El
    Elaine Walters Jul 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a wig from RPG Show two days ago and now I am scared. I purchased it for my daughter and I would be really disapointed if it wasn't what she expected. I normally purchase our lace fronts from www.divalacefrontwigs.com The hair is fabulous and high quality. The caps fit the way they are supposed to and when she said little or no tangling, she meant it. I have never had a problem with a unit from them. The owner, Belinda was soooo helpful and she really made sure that we were educated about the purchase we made. I bought from RPG because they claim to be selling the same quality a little cheaper. I hope that old saying about you get what you pay for isn't true...I will definately keep you guys posted...

    0 Votes
  • Ka
    Kay Jul 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Oh my god! I'm so scared. I ordered a wig from them 2 days ago and put 380 dollars on my credit card. Money that I really don't have, but I just had a really bad short hair cut done at a salon, and the wigs looked really nice. What if I hate it? Will i be able to return it?

    0 Votes
  • To
    Tonie Jul 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    RPG just steals other reoutable vendor pics and makes the customer believe they are getting a good quality unit. I viewed their webpage and saw how they stole other vendor pics from good vendors like MyWigs andWeaves (mywigsandweaves.com) and others and know not to order form them. If you want a good vendor try these:

    Californialacewigs.com
    Lacefrontsecrets.com
    Allaboutmyhair.com
    Brehshouseoflacewigs.com
    Hairbiz.net

    These are the place where con artists like RPS show steal pics. They unlike these vendors, could never give the customer good quality. I wish they would get taken down and do some time for scamming you gals.
    RPG KICK ROCKS!!!

    0 Votes
  • Ka
    Kay Jul 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Elaine, have u recieved your wig yet?

    0 Votes
  • Ti
    Tina Jul 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    HORRIBLE! I sacrificed money I didn't really have to purchase a unit from CELEBRITYSTYLEWIGS.com, I ordered it custom and it arrived 14 weeks later than promised. I was charged 150.00 extra for 22 inches and the wig that was sent was only 16 inches. I insisted no highlights and the wig was Piano (blocky) highlights...they are terribly fake! The wig started falling apart after the first 9 days, it had patches falling out at the nape looking like bald spots on my head...I was sooo disappointed I cried and vowed never to purchase from them again! Stay away from CELEBRITYSTYLEWIGS.com...over priced and under quality! very sad!

    try OasisJewels.com I have purchased 5 units so far in 1 year from thier company, they ship fast and the units are awesome, most of them are 120% density and they vary from full lace to lace frontals that you can wear with a weave...so its worth checking out! Lace wigs are NOT the ONLY natural looking option out there...please trust me!

    0 Votes
  • El
    Elaine Walters Aug 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Well, it took 2 weeks for my daughter to receive the wig and surprise of all surprises, IT"S NOT WHAT WE SAW ONLINE. They said the wig would come styled as shown in the pic, it wasn't. Besides the styling not being what was promised, the quality of the hair is questionable. Although it feels soft and silky, it looks like a hot mess. The hair appears to be dry and looks like it is full of split ends. Well folks, I'm out $385. I'm not even going to try to fix the problem. They are located in Shanghai and I suspect trying to fix the problem would be even more of a problem. It's back to www.divalacefrontwigs.com for me...Be careful, it's true what they say...You get what you pay for...

    0 Votes
  • Mo
    Morli Aug 05, 2008

    To Elaine Walters :
    Hello.Im sry to hear about your experience on our site.Could you send some pictures of the wig you receive to us so that we can help you resolve this case more smoothly?If the wig is just as you described, we can exchange another style either in stock or custome one for you.Thx for your understanding.

    If you have any questions, plz feel free to send emails to our email address [email protected]

    Best regards,
    www.rpgshow.com
    Professional, Hair Beauty Creator!

    0 Votes
  • Ka
    Kay Aug 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I recieved my wig today and it actually wasn't as bad as I was expecting. It looks like the hair I saw in the picture and it's very pretty and soft. The only problem I have is that the top part where the scalp is looks kinda fake...I can tell it's lace and not a scalp. That kind of bothers me, but I guess theres nothing I can do about that.
    I'm hoping that once I wash it it will not become worse like someone else said. Theres one strand of the hair that seems a little frizzy also.
    I haven't actually wore the wig out yet, but it seems pretty decent, maybe not worth the amount of money I paid though.

    0 Votes
  • Mo
    Morli Aug 06, 2008

    To Kay:
    Thx to tell us our wigs' problem, we will try our best to solve it.Our wigs are all 100% human hair so you can wash it as your own hair.If you bought an in stock wig and find any quality prolbem, we will help you solve it.

    Here is Hair Care Instructions for full lace wig, I hope it could help you.

    Hair Care Instructions for full lace wig
    1. Keep the hair clean. We suggest that you wash the hair at least once or twice a week with warm or cold water. Please wash the hair immediately after swimming, spa, exercise, and etc. When dirt and sweat accumulate, hair tangles. Too much leave-in conditioners and other hair care products will create a build up on the hair and will cause it to tangle faster. If the hair feels dry or heavy with build up, wash it with good shampoo & conditioner.

    2. Before washing the hair, spray mixture of conditioner and water and brush the hair from bottom up. You must gradually wet the hair down and brush it gently before you completely wash the hair. If the hair is very dry and a lot of water is added at once, hair will swell up like sponge and tangle! Therefore, it is important to gradually wet the hair and brush it.

    3. After wetting the hair, add shampoo and conditioner and brush thoroughly. Be sure to wash and brush the hair in one direction. Rinse the hair completely with water and towel dry. It is best to air dry the hair but you can also blow-dry with low to medium heat.

    4. Make sure you brush the hair daily and apply some leave-in conditioners so that the hair is soft and moist. A good leave-in hair treatment can keep the hair from drying. But remember not to put too much otherwise there will be a build up and make the hair feel too heavy. If the hair feels too dry or heavy with too much hair care products, you should wash the hair completely by following steps 2 and 3.

    5. When swimming, always wear a cap to prevent prolong exposure to chlorine or salt water which causes the hair to tangle. Always wash the hair right away with shampoo and conditioner after swimming in both types of water. When going to the spa, the hair should be brushed out completely and should be wrapped in a cold wet towel.

    6. Make couple of big braids when going to sleep, swim, or exercise (please untangle the hair before making the braids). NEVER SLEEP ON WET HAIR. Make sure the hair is completely dry before going to bed.

    7. You can also make a leave-in conditioner at home by diluting conditioner (10%) with water (90%). Apply the mixture lightly onto your hair and brush the hair from the end to the top near the scalp. Although it is important to apply leave-in conditioners to keep the hair from dryness, it is important to keep the hair clean by washing the hair about twice a week so that it will not create a build up.

    8. It would be advisable NOT TO TINT, COLOR, PERM OR DO ANY EXTRA CHEMICAL PROCESSES because it has already been treated. Please be extra careful with blonde and other light colored hair. They are more chemically processed than the dark hair. Therefore, we will not be responsible for the outcome.

    9. Please check the hair before you use the hair. Be certain that the hair texture, color, length, and quality are what you want. We will not be responsible for the hair if it is not in original condition. For the WET & WAVE hair such as the French Refined and the European Wave, you may test the curl by wetting a small portion away from the rest. Place the hair on a desk, pull a small portion away from the rest, spray some water, and let it soak for about 15 seconds. Hold the top of the hair while it is on the desk and gently brush the wet portion from the bottom and watch it wave. Towel dry and scrunch it to wave up more.

    10. Some hair comes out form the wefts easier than others (e.g. silky hair). In cases like this, you may glue or reinforce the weft before putting it on.

    Washing & Conditioning your Hair System
    Shampooing and conditioning your hair system is not like shampooing your natural hair. Rubbing shampoo into your hair system as if it were naturally growing hair will cause the hair to tangle.
    Here's the step-by-step method we've found best for giving your hair system a professional shampooing and conditioning.
    The method we recommend will prevent tangling, and can be performed either on a plastic head mold or when you're wearing your system in the shower.

    Step 1 : Start by taping the hair system itself to the plastic mold, then use the brush to comb out any tangles in the hair itself.
    Step 2 : Next, fill a spray bottle with a mixture of water and shampoo. Make sure the mixture is thin enough to spray effectively (try a 50%/50% mixture).
    Step 3 : Spray the shampoo/water mixture onto the hair system.
    Step 4 : Then comb the shampoo into the hair. Repeat the process as needed.
    Step 5 : Finally, rinse the shampoo out of the hair with lukewarm tap water. Comb out any remaining shampoo with the brush.

    Help with Washing your Hair System
    Now that you've shampooed your hair system, we can begin conditioning it. The steps are exactly the same.
    Step 6 Fill a spray bottle with a conditioner/water mixture. Again make sure the mixture is thin enough to spray easily.
    Step 7 : Spray the conditioner/water mixture onto the hair system.
    Step 8 : Then comb the conditioner into the hair. Repeat the process as desired.
    Step 9 : Rinse the conditioner out of the hair with lukewarm tap water.
    Step 10 : If you're wearing the hair system, use a towel to blot out (not rub out) the excess water. Comb and style the hair and let it sit to dry. If you want to use a hair dryer make sure it's set on a gentle setting and isn't too hot.

    0 Votes
  • Pj
    PJ Aug 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Stay away from kicks-trade, i order 3 pcs( minimum order) HUMAN HAIR clip extension, and 3 corsets,

    I paid western union, i recieved 3 cheapest nasty LV bikinis, 2 pcs cheap SYNTHETIC clip extensions & all clips had been put upside down, bined the lot, this is not a company or factory, this is a single person running a scam - once they get your money they get the cheapst alernative from their local market.

    kicks- trade = total scam!!!

    0 Votes
  • Re
    REN Sep 12, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ORDERED A WIG FROM STYLINGWIGS.COM. I HAVENT RECEIVED IT YET BUT, IS THERE ANYONE WHO HAS? IF SO, HOW ARE THEY? I SEARCHED FOR CUSTOMER COMPLAINTS ON THEIR PRODUCTS BUT I HAVE YET TO FIND ANY. THANKS!

    0 Votes
  • Re
    REN Oct 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Darell,

    When you go to the website lacefrontwigs.com, which icon do you click on?
    Stylingwig.com
    Celebritystylewigs.com
    Divalacefrontwig.com
    Perfectohair.com or
    Hairdirect.com

    There's so many different ones to click on.

    Thanks for the help!

    0 Votes
  • Ma
    Mary Young Nov 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    LYNELLESLACEWIGS are the worse so far!!! Be ware
    I bought a full lace wig from www.lynelleslacewigs.com...
    THEY ARE TERRIBLE...
    I was off on 330 dollars...
    the hair looked so beautiful when it arrived and after the first wash ... the hair tangled
    it turned nappy, and ugly... it was more like a cleaning mopp stick ... it was horrible
    I even used the best products for washing... Please make sure u race away from shopping with
    LYNELLESLACE WIG

    0 Votes
  • Ac
    A.Croft Nov 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This must be a bad joke!!I ordered my wig from RPGSwhow and I am totally disappointed. It took 15 days to receive it and then the wig looked horribly fake, hairs were falling like leaves. Today I wore my wig for the first time and my friends laughed at me and told me it was the ugliest hair I have ever had.The hair cut looks weird and shorter than it should(curly - els087-s), the lace though it is my carnation doesn't fit. I lost 347$ for a full lace front wig that looks fake and synthetic!
    Tomorrow I'm visiting my boyfriend that I didn't see for 1month and my 347$ hair is a disaster and it's too late to change it! Thank you RpGshow...
    please people don't ever order from them!
    I'm wondering if the customer' testimonies they posted on their site are true...?

    0 Votes
  • Th
    Theresa Dec 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Tahnk you for your comments about RPG Show. I was just about to order from them. Now I will be looking elase where. Is there a store for full lace wigs. I am clsoe to Chicago Illinois

    0 Votes
  • Ac
    A.Croft Dec 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Theresa, I don't know how to help you find another store...sorry. Anyway It's a wise decision not to buy from RPG Show.

    6 days after, my wig looks uglier than before, the hair tangle and the lace is hard to fix on my skin. It really looks fake and you can't even part the hair as you want.
    When kissing my boyfriend he could not even pass his fingers through my hair because he got blocked and my wig almost fell.

    I am really angry. I'm going to buy myself a new wig and a synthetic one that costs 30Euro. At least I won't be disappointed.

    DON'T BUY FROM RPG SHOW!!!

    0 Votes
  • Ch
    chana Dec 30, 2008

    Hi. RPGshow use to be really good, but lately I noticed they put other wigs on display and send you something that's totally different. I just received my lace wig #1841 which was different from the picture. I just email them, so i have to wait and see what they say about a refund. I am very upset at this because I really didn't have $329.00 but It was time for a new one. Normally the yaki wigs are O.K and it's soft, but this time it was very course and hard you couldn't even rubbed your fingers through the hair. The free delivery doesn't help what so ever if your wig takes at least 3 weeksto arrive.Im very, very upset and I'll tell you guys if i get a refund.

    0 Votes
  • An
    andrea Feb 16, 2009

    I purchased my first lace wig from RPG SHOW it was a custom wig after two 1/2 months the wig arrived looking like a big ball of wolf hair and nothing like the picture! I sent it back and picked a in stocked wig .(because I did not want to wait another 2months for a custom). I took my wig to washed by a professional . The first time the wig did OK, but the ear to ear stretch loosen flat on one side, the next wash the ear to ear stretch on the other side loosen flat and the hair matted rock hard. I emailed RPG SHOW they told me to send pictures so they could resolve the matter ( they also told me they had never had this to happen to any of their wigs), I e-mailed them pictures that day...my next email from RPG SHOW was requesting I send the wig back so they could have their people to LOOK at the wig, because they did not understand what happen with the wig. The hair on the wig never had any movement ...when the wind blow it would not move... and if I lifted the hair and let in fall it would not fall... the hair just would remain lifted. I was out of 313.00 dollars I WILL NEVER PURCHASE FROM THEM AGAIN ! . A picture is worth a thousands words I just wish I could post the pictures.

    0 Votes
  • Ja
    JayCee Mar 28, 2009

    RPGSHOW is the WORST EVER!!! They steal their pictures from other websites and they are so fake. Please do not order from them, they are a SCAM!!! The wig I ordered had the wrong measurements, the color was wrong and the hair wasn't even hardly enough to make a ponytail and the color was wrong. I contacted the company and "Jammy" was so unprofessional they kept acting like they were switching people. Please don't order from this company, they will scam you and take your money. Their wigs are extremely cheap!

    0 Votes
  • Cu
    cu009146 May 05, 2009

    lacefront wigs.com do not purchase not real indian but real fake

    0 Votes
  • Do
    Donna May 06, 2009

    OMG! Thank you all for your comments about RPGShow. I was just about to hit the SUBMIT button for $369. I actually said a little prayer asking to be guided to make a wise purchase. Money is very tight for a lot of folks, including me. But I still want fabulous looking hair. This was to be my first lace front wig purchase. I've put in over 20 hours of research on the Internet and didn't even think Google "Are RPGShow wigs any good?"
    Thanks again everyone for your feedback. I know you saved me heart ache.

    Blessings,
    Donna - San Diego, CA

    0 Votes
  • Ta
    Tamara May 10, 2009

    I like many others that are looking for low-cost products was sucked in by the fancy superstar photos and low prices and a promise of a good product. So I did what any person would do spotting a good sale, I paid the buck. Now as I sit here reading over how horrible RPG Show is and the fact that I have tried to contact their company on a few occasions and got nothing but a computer voice telling me no one is around, I'm beginning to believe the accusations against this company and thus gone ahead and canceled my order. I hope that because I have yet to receive this item that this company in good faith will return my money to me with no hassle. In case they happen to drop by here too. I'm sure they wouldn't want to tarnish themselves any more then they already have with dis-satisfied customers.

    0 Votes
  • Co
    coco May 19, 2009

    WOW I WAS IN THE PROCESS OF ORDERING A WIG FROM RPGSHOW WHEN I TRIED TO FIND THEM ON BBB AND EBAY TO SEE CUSTOMER FEED BACKK. I FOUND THIS SITE AND I AM SO GLAD THAT I DID. I WAS GOING TO ORDER 3 WIGS. THANKS FOR ALL OF THE INSITE ON THIS HORRIBLE COMPANY.

    0 Votes
  • Ha
    hazelnut May 22, 2009

    I am so glad that i found this site too, because i was considering purchasing a wig from their site for at least two months now, but needed more insight.They should be aware of the federal trade commission taking action against them for such piracy acts and other means of which consumers can get results for fraudulent acts, I filed a complaint against a similiar type company in Feb. 09, and got results, my money back. Usually you can mention this to the person who scammed you and that's enough . For those of you who where scammed by these so-called companies, follow through with the federal trade commisions website and other liinks on their website for action. Hopes this helps someone...

    0 Votes
  • Gh
    ghanagirl May 28, 2009

    Who are safe online lace wig retailers that some of you have used? I am verrry hesitant about pursuing anything with RPGSHOW at this point and want to know what are good companies that won't scam me. Thanks all for your feedback--for those who suffered terrible experiences I pray that the damages are reversed for you.

    0 Votes
  • Gh
    ghanagirl May 28, 2009

    So...20 minutes later after my previous post I would like to share that I spoke with a representative of remilacewigs.com and they seem great. I took the suggestion of 'sassi' who posted 288 days ago. I spoke with a real representative at 8:30pm and they have someone to answer the phones 8am-9pm EST. Her name was Tiffany and she was friendly and knowledgeable about their product. I mentioned my uneasiness about the online factor and whether the hair would be like "wolf hair" as rpgshow customers frightfully shared. She assured that the hair *is* human but also said to remember it must be conditioned and moisturized since it's no longer attached to scalp--but otherwise the hair is good. Nice thing I see on their site is that you pay the same price for any length of hair for the wig you choose--AND they have payment plans =) =) =). I am pretty sure I will order from them tomorrow. I will definitely post a followup when I finally get it and try it on =)

    Again...thanks to all who have shared the good and bad experiences.

    -1 Votes
  • Ha
    hazelnut May 29, 2009

    My best advice to anyone who is to do business on the internet is e-mail, call or otherwise contact them first to see how or if they respond.Just to get an idea of their customer relations tactics. If they don't respond in a least 1-3 days, or never anwer their phones, be aware. This is something you must do before hand, not after the fact. Don't be too eager or deperate to buy before testing theses companies.I done this for all the companies I wanted to do potential business with or considering it.Several companies did not respond when contacted, and guess what? They didn't get my business either. That showed me they didnt care enough about potential business to even concern themselves with customer inquiries or concerns... Companies are like people they only as good as the character and integrity of the person that runs and owns them...

    0 Votes
  • Ha
    hazelnut May 29, 2009

    Are you kidding me did any one see this book report that someone from rpg show posted? The problem is not with the maintenance, it's with the product you initially send people, so that was arbitrary to even post that at all!"

    0 Votes
  • Sh
    Shan Jun 03, 2009

    Thanks to everyone who posted about rpgshow.com. I recently placed an order with them and I felt so uncomfortable for various reasons (no confirmation email, an auto email that states it would take 12 hours to respond, no answer on their "customer" service line, etc.) that I placed a stop payment on the pending transaction with my bank. Better to spend $30.00 on a stop payment than to lose $340.00 to a shady company.

    I was considering celebritystylewigs.com but I'm scared about that one too.

    I had a friend order from ultimatehaironline.com about a month and a half ago. It looks good, and I haven't heard her complain about it..

    0 Votes
  • Gh
    ghanagirl Jul 22, 2009

    I said I would post about my experience with remilacewigs.com...so I did by a human full lace from them about 2 months ago. I ordered on a Wednesday and got the product that Saturday morning. It was soft and realistic. I had never used the glue to affix the wig before--so that took me a lot of practice...But now I have gotten the hang of it and wear it daily to work. Prior i was wearing a synthetic front lace. When I switched to this one, I received compliments that "Your hair looks nice"...out and about I often am asked "did you get your hair done today? it looks nice"...so overall i am very pleased. I was told by remilacewigs rep that it is important to keep it moisturized since it is human--so i spray wig shine on it every so many days to prevent it from looking dry...I will definitely purchase another piece to try out a new look in a few months. I do wonder if anyone has recommendations on wig glue and glue remover? So to wrap it up: remilacewigs.com gets a Thumbs Up from me.

    0 Votes
  • Gh
    ghanagirl Jul 25, 2009

    Hi Helen,

    Thank you for taking the time to reach out to us ladies. I can vouch for myself that I was willing to give RPGSHOW an opportunity for my business. I admit, the "written" claims like the ones you have shared here make RPGSHOW "sound" very businessworthy.

    The one thing that stopped me from moving forward with my order was the single fact that I could NEVER reach a representative on the phone. Your website proudly displays a Mon-Sat hotline but no matter what hour of the day I called, I ALWAYS got an automated voice of british female saying "The Person you are trying to Reach is Not Available. Please leave a message after the beep."...Nowhere in the message was RPGSHOW mentioned--real time human interaction does not seem to exist with RPGSHOW.

    We are trying to protect ourselves from internet scammers who take your money and just...RUN--So to save us the pain of losing a lump sum of $300, many of us have found the person to person interaction with other lace wig retailers.

    I believe if you improve the human interaction side of RPGSHOW, this complaintsboard.com site will have little impact since new customers can actually speak with your live representatives and have all their questions answered. Until that happens though, I will be spending my $300 elsewhere.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.