ROSACARE AT-HOME LASER HAIR REMOVAL HANDSET × 1 Delivered
Tuesday 09/27/2022 10:16 AM. I returned one of the items and they received the item back on Oct 7th. I have emailed a dozen times inquirering about my refund and as of today I have not received it. They keep giving me excuses about being busy and they can't find it in the warehouse. I have sent them the return slip and the USPS proof that it was delivered to them — Track USPS package
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USPS
USPS package #9505510863012277440173
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Delivered: Fri, Oct 7, 12:36 PM
Delivery truck
ProcessedIn transitDelivered
DATE TIME LOCATION STATUS
Oct 7 12:36 PM Springfield, MO, United States Delivered, in/at mailbox
Oct 7 6:51 AM Springfield, MO, United States Out for delivery
Oct 7 6:40 AM Springfield, MO, United States Arrived at post office
Oct 6 2:30 PM Kansas City KS Network Distribution Center Arrived at USPS regional destination facility
Oct 5 10:43 PM Kansas City MO Distribution Center Arrived at USPS regional facility
Check your info again it was delivered on Oct 7th. as you can see I have done all they wanted and I still have not received my refund. Thank you for taking my complaint.
Desired outcome: I have been in constant contact with them for 6 weeks now trying to get my money back.