Rokuunauthorized credit card charges

B

Placed an order on the Roku website on 7/7/2017. When order was submitted, I got a message that it could not be processed, "try again". Tried again to submit it. Got the same message. The charge is now appearing twice on my credit card. And there is no way to contact Roku Customer Support to resolve it. No email addresses. No phone numbers. Not even any assistance thru their FB page. So I'm out over $100.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.