Very upset with York Photo right now!! I ordered family pictures that I had taken over a month ago. I was planning on giving them as Christmas gifts to my family members this year. I still have not received them!!! I have made 4 phone calls, sent 2 emails and oTrying one handwritten letter. Trying to get in touch with York Photo is very difficult because they are really named District Photo so it is almost impossible to get their phone number. When I finally got in touch with someone in customer service they were very rude. Each person I spoke with told me to wait a couple more days and call back. They gave me a tracking number for my order and it shows the order picked up and the last location was in Memphis, TN on November 23, 2011. It is now December 8, 2011 and I only live 3 hours from Memphis, TN. Still customer service told me to wait. I just again got off of the phone with York Photo customer service and the lady told me there was nothing that she was able to do about it because once the orders are picked up by whichever carrier they are using it is no longer York Photo's responsibility. Wow!!! I will never deal with York Photo again and I will be getting in touch with the BBB!!!
this so called company sent me some bogus photos and membership using my credit card number. i have never had any previous contact with this company. they used my credit card illegally.
Fraudulently charged my credit card for an amount of $1.48 and I had never heard of them before, let alone done any business with them ever. My credit card fraud department called and advised me of such. What a bunch of ###. Now I have had to cancell my card and renew. They amongst 5 other companies have done the same for small amounts under $15.00. Stamps.com, emusic.com, bmc doubleday books.com, vistaprint.com, grantsrez.com, clickandbuy.com and they just hang up on you when you try and inquire.