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The good, the bad, and the ugly - discover what customers are saying about vworker.com

Welcome to our customer reviews and complaints page for vworker.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with vworker.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used vworker.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

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3:25 pm EDT

vworker.com Take your money and give you nothing in return

VWorker.com is nothing but a scam company.

Beware of VWorker.com

Ian Ippolito is a scammer, and an alleged convicted felon.

Ian Ippolito is the CEO of VWorker (VWorker.com) and Exhedra Solutions, Inc. However, he and his companies are huge ripoffs. Ian Ippolito will take your money and give you nothing in return. I know, he did it to me.

Unless you want to lose alot of money and time, stay away from Ian Ippolito, VWorker.com and Exhedra Solutions, Inc.

Also, I heard through the grapvine that Ian Ippolito has either been convicted of, or is being investigated for 17 counts of felony fraud.

I just want to warn people about Ian Ippolito, VWorker.com and Exhedra Solutions, Inc.

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6:35 pm EDT
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vworker.com Limitations for using code

For every freelancer! Danger! Very-very worker-unfriendly service, at least recent year. I am leaving it after 5 + years and even if I am in 1% of top coders there. I would be happy to stay but they're starting to get really nasty "freelancer killers" once being famous on TV.

Do not get jobs from there if you want to get paid instead of shocked by unfair arbitration.

Warning! Starting working there you also accept the following:
I, YOUR_NAME, hereby confirm that I will not use third party components (which includes code previously written by myself and used in any previous project, free code obtained from any source or any other code elements that I have not written from scratch myself) in any future projects that I undertake on the vWorker site without the expressed permission from the employer involved. Furthermore, that if I do so, my vWorker account will be closed

So they can close your account for every free code snippet found in your job.

Keep away from them!

Read full review of vworker.com and 9 comments
Update by egeshi
Apr 23, 2011 6:40 pm EDT

I used to send a private message to arbitrator and that's what I got in response for it.

"technically you have forfeited the arbitration for posting privately (since you did confirm you would forfeit if you posted privately). However the fairest arbitration decisions occur when both sides fully present their version of events. For that reason only, you will be granted one (but ONLY ONE) exception for posting an inappropriate private message."

Update by egeshi
Apr 24, 2011 7:21 pm EDT

I am 5 years there and happily leaving soon. BUT. What for is private message then, how do you think?

Update by egeshi
Apr 23, 2011 6:32 pm EDT

Hello Rod,

In your reply I see: "In your comment (above) you said “they can close your account for every free snippet found in your job.” In this situation, your account was not closed. You were given a second chance as long as you promised not to do it again."

Which again means that vworker CAN close (who knows what vworker staff or single arbitrator will decide next time with next coder?) so still ANY coder's account can be closed at vworker for ANY usage of ANY freely available code snippet. Of course unless buyer explicitly allowed that.

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vWorker
vWorker
Tampa, US
May 10, 2011 5:02 pm EDT
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Antony Repin (a.k.a. egeshi from Sevastopol, Crimea, Ukraine),

Per your request, we have published your arbitration publicly so it can be discussed openly and transparently. If you review your private message once again, you will see how it does not fall under the conditions to be considered an appropriate private message. Therefore, you received a one-time warning for sending an inappropriate private message, and were informed that if you did this again, you would forfeit the arbitration.

The entire arbitration thread can be seen at: http://www.vworker.com/RentACoder/Arbitration/Default.asp?lngBidId=34209526 .

Ashley O'Dell
vWorker.com

vWorker
vWorker
Tampa, US
Apr 28, 2011 4:08 pm EDT
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Antony,

You may send a private message during arbitration if your posting contains any of the following information:

1) Proprietary/confidential information that the other party does not know AND cannot be revealed to them without causing harm to you.

2) A legitimate question about a different arbitration or project that has no bearing or relation to the current arbitration, whatsoever.

3) A genuine question as to whether a message is appropriate or not. In this case, you have not posted the message itself, but instead summarized the type of information you are considering sending, so the arbitrator can tell you whether it is appropriate or not.

In addition, in order to be considered an appropriate private message, your posting may not contain: allegations or claims about the other party; descriptions of anything the other party has done (or allegedly done); complaints, insults, threats or opinions about the other party, the arbitrator, vWorker, and/or the arbitration process.

Ashley O'Dell
vWorker.com

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rajamanickam
, IN
Apr 25, 2011 7:17 am EDT
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Ashley,
I used to approve all the appropriate posts waiting for moderation within 1 or 2 days.
Since you informed that your posts are not approved, I checked the SPAM section and found your comments and approved them. You can check it at http://qualitypoint.blogspot.com/2017/10/reasons-for-avoiding-use-of-vworkercom.html
It seems Google blogger is identifying your posts a SPAM and automatically moving them to the SPAM section. I have done some analysis to find the reason for this behaviour of Google. It seems you are just putting same content in many places as comment.
Thanks,
Rajamanickam

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IamJO
Sacramento, US
Apr 24, 2011 6:14 pm EDT

You're lucky vWorker gave you a 2nd chance. You were given clear instructions NOT to communicate privately in arbitration, yet you did it anyway. You complaint here is therefore invalid. FOLLOW THE RULES. Or, get off vWorker.

vWorker
vWorker
Tampa, US
Apr 24, 2011 4:54 pm EDT
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Rajamanickam Antonimuthu (a.k.a Quality Point from Tamil Nadu, India),

Yes, you approved my original posting to your blog on January 15, 2017 2:49 AM. However, I have tried responding to your postings after this time, and my responses have not been approved. I have just submitted a 3rd attempt, so I will wait and see if my response is approved.

In regards to the project itself, it was placed into arbitration because the employer had alleged that you posted the code that they paid for on your blog after receiving payment. Additionally, the employer alleged that you had posted their mother’s phone number on your blog. Since the employer’s allegations involved a copyright infringement claim, the project was placed into arbitration.

During arbitration, it was confirmed that you had posted the same code (with small changes) on your blog as you had created for the employer on the project. Additionally, it was confirmed that you had published the employer’s mother’s phone number on your blog. Since you had already received payment for the project, you were not authorized to resell or distribute the code to others. Once the funds on a project are released to the worker, copyright ownership is transferred to the employer. So the worker may not publish or resell the deliverables, without permission from the employer.

Now, you have alleged that you published Google Map API on your blog, which is allowed since the tool is owned by Google and free to users. However, you did not recreate the code from scratch and publish it on your blog, which you would have been allowed to do. Instead, you posted the same modified code that you had sold to the employer, with the employer’s data still in tact, which is considered a copyright violation.

Rajamanickam, you were given the chance in arbitration to acknowledge your mistake and rectify it by returning the funds to the employer. You were told that if you had agreed to do this, you would be given a second chance and your account would remain open. However, you refused to do either of these requests, so your account was closed.

If you wish to further discuss this issue, please post a response to the blog at: http://arbitration.vworker.com/2017/02/rajamanickam-antonimuthu-alleged.html .

Ashley O’Dell
vWorker.com

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rajamanickam
, IN
Apr 21, 2011 7:47 am EDT
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Ashley,
I had approved your comment in my blog within one day as I used to do for any other comments. And, I didn't receive any other comment other than your first comment. It seems you are wrongly saying as I am NOT approving your comments to divert the discussion.

I am NOT sure whether you have gone thro' the arbitrations details completely before replying for me here.

My blog post http://qualitypoint.blogspot.com/2017/08/google-map-api.html is nothing but tutorial about Google Map API. It didn't involve any custom code or copyrighted code. Just sample codes.

Since I have created this post when worked for this buyer I have used the phone number which we frequently used for testing the buyer's project. So, I have used it as sample data. i-e It is just number used as sample data.

So, nowhere copyright issue is coming here.

And, I know about US copyrights as I worked for lot of US companies including citigroup and HP . I have clearly mentioned about these things in the arbitration.

I couldn't understand whether you are NOT able to find the difference between what is Google map API tutorial (with sample data including phone number explaining display of data on marker) and what is copyrighted data, or you are just trying to support your inefficient arbitrators even if you know the difference

I am not the only person affected my vWorker. I have collected the expressions of many people and published it at http://qualitypoint.blogspot.com/2017/10/reasons-for-avoiding-use-of-vworkercom.html

vWorker
vWorker
Tampa, US
Apr 20, 2011 5:56 pm EDT
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Rajamanickam Antonimuthu (a.k.a Quality Point from Tamil Nadu, India),

I have tried responding to your blog (referenced above) to make this issue as transparent as possible, but you are not approving my postings. Therefore, I have no choice but to respond with this information to every posting you have made regarding the arbitration process.

Several weeks have passed and you did not respond to the previous offer to review your arbitration. We even posted this offer on your web page, but you withheld approval for our 2nd response to be seen publicly (for reasons known only to you).

Despite your lack of response, I wanted to make sure there wasn’t a problem we needed to correct with our arbitration process. So I did some research and was able to find your arbitration anyway. When I did, I found that many things that you publicly presented did not actually match up with what happened. The most important is why you lost. The employer accused you of disclosing confidential information (his copyrighted source code and his mother’s confidential phone number). The arbitrator was able to verify that both of these were posted publicly on your blog (in fact they are still there as of the time of this posting). The details on how the arbitrator verified this can be seen on your public arbitration record.

Rajamanickam Antonimuthu, your contract states that if you post inaccurate information about the arbitration in public, we have the right to discuss it transparently and openly by making the arbitration public (as well as all the details of the project). To protect the other party’s interests in this matter: we already contacted them and have removed any confidential information (passwords, intellectual property, etc).

We sincerely request that you not post inaccurate information about what happened to you in this arbitration in the future.

The details about the arbitration, including a link to the public arbitration page, can be seen at: http://arbitration.vworker.com/2017/02/rajamanickam-antonimuthu-alleged.html .

Ashley O'Dell
vWorker.com

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rajamanickam
, IN
Apr 19, 2011 10:50 am EDT
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Yes, working on wWorker is having lot of risks. If you won't want to waste your time in unnecessary arbitrations, then don't use vWorker. And, they had closed my account also for saying the reason as my blog post about Google Map API. You can read more details at http://qualitypoint.blogspot.com/2017/10/reasons-for-avoiding-use-of-vworkercom.html

vWorker
vWorker
Tampa, US
Apr 12, 2011 9:38 pm EDT
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Egeshi,
This is Rod Smith, from vWorker. I wanted to this this opportunity to respond to your comments and make sure that you understood what happened in this situation.

I reviewed your account and found the arbitration I think you were referring to. The name of the project was “unix topic:” and required you to write a report.

In your comment (above) you said “they can close your account for every free snippet found in your job.” In this situation, your account was not closed. You were given a second chance as long as you promised not to do it again.

Yes, you were required to post back a confirmation about the using third party components. I will address the details of the confirmation posting after I address the specifics of your situation.

I can see how the confirmation the arbitrator asked you to post may have been confusing as your project did not involve code or code elements. However the same general rule applies for writing projects. You cannot take someone’s work, claim it as your own, and sell the copyright of the work to the employer.

On this particular project, and all writing projects, a writing addendum is posted to the project:
o In general, all deliverables MUST be completely your own original work and may not be taken (in whole or in part) from any work that you do not have full copyrights to (unless otherwise stated by the Employer).

 If the employer agrees to allow you to quote material from other sources, you must surround that material with quotes and cite the source with enough detail so it can be verified.
 The employer may agree to allow you to paraphrase material from other sources. This is legal when the work is considered "Fair Use" (which generally means it will NOT be used commercially and ONLY for educational purposes). When this is the case, you must follow generally accepted standards for paraphrasing. Merely rearranging words and phrases from another source is considered plagiarism and is illegal. To correctly paraphrase, you should read the original and then close the book/source so you cannot see it and then write the entire material from scratch using your own words. On the other hand, if you may know or suspect the work may not be "Fair Use", please inform or consult with vWorker.com.

o If you infringe any copyright you will forfeit all escrowed funds under the terms of ""fraud"" in your contract and may have your account suspended. DO NOT BID ON THIS PROJECT, unless you fully understand United States copyright law and it's ramifications to you.

The legal section of the project included the standard copyright information:
2) Writing Copyright: All deliverables MUST be completely your own original work and may not be taken (in whole or in part) from any work that you do not have full and complete copyrights to (unless otherwise stated by the employer).
2a) You may not quote material from other sources unless the employer explicitly gives you permission to do so. If they do, you must surround that material with quotes and cite the source with enough detail so it can be verified.
2b) You may not paraphrase from other sources unless the employer explicitly gives you permission to do so. If they do, you must follow generally accepted standards for paraphrasing. Merely rearranging words and phrases from another source is considered plagiarism and is illegal. To correctly paraphrase, you should read the original and then close the book/source so you cannot see it and then write the entire material from scratch using your own words. (Note: Paraphrasing is legal by U.S. law when the work is considered 'Fair Use'...which generally means it will NOT be used commercially and ONLY for educational purposes. On the other hand, if you may know or suspect the work may not be 'Fair Use', please inform or consult with vWorker
2c) If you infringe any copyright you will forfeit all escrowed funds under the terms of 'fraud' in your contract and may have your account suspended. DO NOT BID ON THIS PROJECT unless you fully understand United States copyright law and it's ramifications to you.
3) All deliverables will be considered 'work made for hire' under U.S. Copyright law. Employer will receive exclusive and complete copyrights to all work purchased.
3b) No part of the deliverable may contain any copyright restricted 3rd party components (including GPL, GNU, Copyleft, etc.) unless all copyright ramifications are explained AND AGREED TO by the employer on the site per the worker's 'Worker Legal Agreement'.

In addition to this, the employer included additional information regarding the requirements:
notes:

1. use reference as Harvard style
2.need the work after 3 days max.
3. no copy paste from net
4. answer and cover all points in the assignment

On this particular project there were 3 places in the project description that explained the copyright issue. The arbitrator reviewed the work you submitted and determined that you infringed on copyright. She gave specific examples of where she found the original information that you included in your deliverables.

Based on the copyright guidelines I posted above, which were posted on the project, the arbitrator could have terminated your account immediately. However the arbitrator decided to give you a second chance in exchange for your confirmation that you would not infringe on copyrights again.

Even though the project you are referring to was a writing project, I want to address the use of third party code in other projects (software, graphics, etc.).

Your worker contract with vWorker states:
>>> Third Party Code. If the Worker wishes to use 3rd party items (including but not limited to 3rd party components, GNU licensed code, etc.), then the Worker agrees to first confer with the employer and:
1. Explain which items in the project the Worker wishes to use 3rd party items for, and which 3rd party items would be involved. This must be documented on the site via the site bidding system.
2. Explain to the employer the cost, copyright, distribution and licensing issues concerned with the use of such items. (For example, many Employers do not want GNU licensed code in their deliverables once they understand the licensing issues involved...so it needs to be explained to them what they would be receiving). If the worker is unclear on any of the above issues, they can optional post the official documentation regarding the issue(s) in question directly from the 3rd party code license or other official documentation. This allows the employer to make their own determination. Either way, this explanation must be documented on the site via the site bidding system.
3. Have the employer confirm agreement, to the use of any 3rd party items which the two parties agree to. This must be documented on the site via the site bidding system.
Should arbitration occur and the Worker not follow these rules, Exhedra may immediately arbitrate in favor of the employer, as well as consider punitive actions against the Worker.
The contract in this project states:
>>> 3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Employer will receive exclusive and complete copyrights to all work purchased.
3b) No part of the deliverable may contain any copyright restricted 3rd party components (including GPL, GNU, Copyleft, etc.) unless all copyright ramifications are explained AND AGREED TO by the employer on the site per the worker's Worker Legal Agreement.
Therefore, in order for you to make use of any code that was not written by yourself, from scratch, in a project, you would have had to have obtained permission to do so from the employer in the project. This explanation on your part and the permission obtained in order to do so, would need to be documented onsite.

If you follow the appropriate steps and notify the employer as well as get permission to use the 3rd party code, it isn’t a problem. However if you decide to ignore the guidelines and don’t notify the employer or get their permission, it is a problem.

After reviewing the wording of the confirmation that your arbitrator asked you to post, I realize it may be confusing. I apologize for that. We are changing the wording to clarify it. The new wording will be:
I, insert name, hereby confirm that I will not use third party components (which includes code previously written by myself and used in any previous project, code/images/text/components that have any copyright restrictions whatsoever…even if they were free, or any other elements that I have not written from scratch myself) in any future projects that I undertake on the vWorker site without the expressed permission from the employer involved. Furthermore, that if I do so, my vWorker account will be closed.

Egeshi, we don’t like to see any of our workers or employers leave the site. You have been on the site since 2017 and have completed 70 projects. However, we cannot extend special treatment to you when you violate your contract just because of your history on the site. Your account remains open and you can continue to use the site. It is up to you to decide whether or not you take the opportunity to continue working on vWorker.

If you have any more questions about the copyright rules, please let me know.

ComplaintsBoard
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8:20 pm EDT
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vworker.com Unfair arbitration practices

I want to express about vworker unfair arbitration practices relating to Coders who are using vworker website to get a freelance job.
I am a Coder there at vworker.com (it was called rentacoder.com before) for years. I am private person, not a company and I am purely free-lance coder. I am professional with my area of PHP and Joomla.
I noticed that vworker is not going to protect coders during their arbitration trating minor issues (like minor deadline mismatch) with the same "power" as as serious ones. And now I am in situation where I was unable to meet deadline beacue of health and time issues, did my best to provide it as soon as it was possible, and uploaded complete job just few hours (NOT days) after deadline. I am now going to loose arbitration because vworker arbitratior Ashley O'deil treats it as a serious issue once Buyer raised alert hour after deadline even if he was notified that I will be ready within hours.

Egeshi Solutions

Read full review of vworker.com and 16 comments
Update by egeshi
Apr 28, 2011 4:17 pm EDT

Yes, I am NOT satisfied by vworker services just like I WAS satisfied for a long time. Just waiting when my last arbitration be finished to leave. I will definitely won't be paid for another fully completed project.

I apologize but you should consider renaming your site into bureaucrat-worker.com. There's no work anymore, just bureaucracy and endless arbitrations with client who have way too many many chances to get their job for free.

Update by egeshi
Apr 23, 2011 7:33 pm EDT

Just one more note about vworker.com future as I see it. If you just type in "vworker" in any google site (local sites fit too) you will easily see that 10-20% of results at first page is that vworker is scam and fraud. NONE of freelance websites have such impressive results. I believe that amount of such results will grow rapidly very soon because of the facts described above in this complaint and others i posted here, and soon they will be in top results about vworker. I don't want (since I am an employee of vworker corporation) to work in complany which has such reputation. As I noticed in earler vworker does not attract fair and payable byers anymore.

Me personally is currently very busy making my life free of vworker forever because it is impossible to work when all of recent 4 jobs was arbitrated. This never happened before, arbitration is a stress and coder is almost always forfeit it even if he did his job right.

It was really good marketplace 3-5 years ago but currently it is no more a good place for single freelance workers. Good luck to you too.

Update by egeshi
Apr 23, 2011 6:20 pm EDT

Ashley,

I've got nothing to hide here. So please be so kind to post arbitration publicly here so that people have proof that they can forfeit arbitration at vworker for even minor deadline mismatch, and vworker will do nothing to protect them. I believe that vworker arbitration practices must include some regulations to not allow buyer raise alert immediately (especially if buyer was notified about minor delay); just like me, as a worker, cannot arbitrate if buyer does not IMMEDIATELY releases funds once I submitted job as complete.

About:
"1) The issue must be completely beyond your control to resolve on your own
2) The issue must not have any legitimate workarounds
3) The issue must legitimately have required more time
4) You must have followed the notification procedure (as was detailed to you via email and can also be seen at http://www.vWorker.com/RentACoder/SoftwareCoders/Articles/RacEmails/CrucialInformation.asp under the section "DON'T allow lack of employer response to affect you negatively")"

I did confirm above items which resulted in following response from you: "The worker, Antony, has lost this arbitration... (Response Id: 1, 568, 706)". How do you explain that?

Antony

Update by egeshi
Apr 20, 2011 6:06 pm EDT

I was not waiting that you will change your mind after you 3 times expressed this all before.

What do you mean as "valid reason for missing the deadline"? Earthquake or something similar? I just had time issues for few days and it happened so that I had project in that time. I did not plan this "evil freelancer abuse". I am not bound to disclose which issues I had in specific.

!I am not a worker in Vworker Corporation! You don't send me payrolls monthly!

And that's a major mistake of new vworker. You position freelancers like a corporate workers which they ARE NOT and never will be. Even if it was a full job for me personally for years. Maybe it is a root of problems with buyers me personally have at vworker.com in recent times.

Problem with that particular arbitration is that I just asked buyer to wait just few hours after deadline. That's all. Vworker.com does not allow this to happen for freelancers. I understand. I was so stupid before!

Update by egeshi
Apr 19, 2011 10:28 am EDT

Hello Ashley,

you personally made a mistake in my arbitration. Please refer to vworler.com arbitration at following page:
http://www.vworker.com/RentACoder/misc/Bids/Threading/ShowRepliesToBid.asp?lngBidId=34209526&lngBidRequestId=1614363

You can find my screen name and project ID there.

Thank you for your kind offer,
Antony Repin

Update by egeshi
Apr 15, 2011 5:44 pm EDT

Hi hprofet and thanks for your time, I appreciate your post a lot.

You noticed in specific all of the things I was trying to explain in that arbitration. I even had completed project far before it was finished as I stated. They tread fair freelancer like an evil and I still have to use them because of different circumstances but this is definitely NO MORE good website for fair freelancer. BTW rates at which clients usually apply your job are $3/hr (you're lucky) and lower. And you're always at risk to not be paid.

Thing were better past times at vworker.com when they were rentacoder. But once they started getting TV hits they do not attract buyers willing to pay anymore. They attract buyers willing to cheat and ding everything to make them protected.

One more bad thing about vworker.com. You definitely should be (or should hire or consult) a lawyer before doing anything there. Of course you (freelancer) can read, understand and apply hundreds of stupid and excessive rules you're bound under when applied to job. You can do this, or just become a lawyer and simply earn more than being a freelancer. BUT freelance developers are not lawyers. And vworker in time allows ANY of above mentioned terms to be used to refuse you got paid, have your rating hit etc.

Update by egeshi
Mar 26, 2011 6:25 pm EDT

And another major problem with arbitrations at WV.

Arbitrators never take into consideration the past of either Buyer or Worker when processing arbitration. Metal Guy, In particular has 3 arbitration over his 2 projects. So he is definitely not a friendly person.
Me in turn, filed an arbitration on buyer just once of ~50 projects. My average rating is 8.7 (on 50 jobs) which rather means that I am a good worker. I was rated (before this arbitration) higher than 99.5%.

This all means that either your worker's ratings are incorrect (does not seem so) or that arbitrator has a bias that I am a person who cam, e on VW to fool people. That's exactly the feeling I received at recent arbitration. Nobody even listens. "You did not upload, [you're fooling clients] you will loose". Please consider reviewing either practices or arbitrator's persons.

I know that I am not pefect. Nobody is. But I am a good worker and don't want to work for free for people who're coming to VWorker to get for free like MetalGuy did.

Antony Repin

Update by egeshi
Mar 26, 2011 6:16 pm EDT

Hello Rod,

Thank you for your extensive reply. I don't want to risk my account at the moment since the only term I see which must be matched to not loose arbitration, is to upload before deadline.

But it was not possible with that specific project. That was just a coincidence that I missed deadline for a few hours. I had very hard times since that project was started and simply physically could not do it as always. That was a minimal possible delay. As you may see from my resume, buyers usually rate my work 10. And they're doing that not because I am a beautiful girl on webcam. So I am definitely not the one who takes project and leaves it.

In my very initial post I asked Buyer to contact me first in case of any issues. I asked him to contact me even if he is going to put rating lower than 10. Why to say that he of course should have contact me before arbitration? I cannot cancel it in any case. He completely ignored my request which is quite well documented at post-board.

I notified Buyer that I will miss deadline for a few hours at most (before deadline) and I uploaded when promised him. I can understand that he may had some bad experience earlier with some worse coder but I value clients. But that's not an excuse for me, especially once he has job done. I don't believe he won't use it because it is exactly what he wanted for money but got for free. Please point me on a person who won't use what was achieved for free.

And again. The only way of protection from such people is to upload job which is not 100% complete. I do not mean that I am going to upload non-ready job. But that one was 98% complete and chances that someone could notice that were minimal.

I uderstand that there are rules. But there's also a reality. Which is in fact so that buyer won't arbitrate project once job is reported complete even if not complete files uploaded. In reality they will wait for minor update and it will be OK for both me and him.

I processed at least 50 jobs at RAC-vworker and this was 1st client who was so rude and treacherous. I am going to move to freelancer.com and guru.com since I believe that wvorker's arbitration works by principles of inquisition, which means "who raised alarm is right one".

Thank you for reply but I'd never believe solution will be changed and creating risk loosing account after I just lost rating... No, thanks, I just do not trust VW enough anymore. And the last, I can't see how you can get me paid even if issue would be re-solved. This is most important.

You're offering me to risk my complete account for nothing just like I paid 15% of my charges for nothing. RAC style.

Thank you,
Antony

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leveragecoder
, ID
Nov 06, 2012 3:12 am EST
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If a coder gets into an arbitration on vworker, that coder is already at a loss. No matter the outcome, a coder will need to spend a lot of time explaining within given specific given time. The so-called arbitrator will take their time so times a few days to respond. Then there's vworker arbitration fee to be paid. Time and money loss. So people leave vworker. For small gigs, there is always fiverr. For big ones, try guru.

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wayne20
, PH
Jul 17, 2012 5:04 pm EDT
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I’ve been there too but I doubted to bid for a job. Fortunately, when I was in the middle of looking for other sites, my computer leads me to Staff.com which is similar to Elance and Odesk. I registered and tried posting a job there and to my surprise I was able to get a good staff from them in just a day. More so, they are only accepting applicants who can work as full time unlike with other top sites who only provide you with people (I mean not all of them) who will eventually turn into oblivion. And what I liked most is their “Time Doctor” software that monitors hours worked and websites visited during business hours but not while the person is on a break. So this makes it appropriate for people working from home on their own computer.

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Hariomrac
, IN
Jan 05, 2012 7:00 pm EST

Yes I am also favor with this user.
I am also victim of vworker.com
Initially when I stared my account on vworker I had work hard for it. userid is "hariomrac and email id is hariomrac@ymail.com.
after 39 job completed with all 10/10 rating suddenly I got mail that you are ban from our site. reason was you have duplicate account.
Now this is my first account and I asked my employee who is working with me one of them had a account in past but not using it.
I give reply to vworker.com regarding this. but they are not ready to active my account.
Now this is worst situation for me because. I already had good reputation and also many clients want to do projects with me.
Now I started with elance.com and http://www.freelancer.com/ . but vworker ppls don't have a mind to think. really.

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WhatRights?
iuiuiugigiugiugiu, US
Aug 24, 2011 11:01 am EDT

"While you did provide the requested information...your allegation was rejected...since it is your responsibility as the worker to manage the deadline."

So, they provided the info they needed to, but no matter what reason they gave it will be rejected because it is their responsibility to meet the deadline no matter what. Just making sure I read that right because it's just about the most ###ed, buyer-stroking, crap-on-the-worker runaround I ever heard.

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Our_House
Sydney, AU
Jun 23, 2011 8:46 am EDT

I know this is a different issue / experience but you must know the the truth... Elance abuses customer Privacy!
I have just been informed by a 3rd party (who fully disclosed he was a 3rd party) that elance released my transaction history!
This 3rd party is not a registered user of elacne, there was no subpoena, no warrant and no request from any law enforcement agency but this 3rd party was able to send several well crated emails to elance inquiring about my account, acting as a 3rd party and was able to get access to my transactional history.

Be warned of elance they do NOT protect your privacy.
They will release your personal data and release your financial records to anyone...

vWorker
vWorker
Tampa, US
May 10, 2011 4:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The above comment is being reposted due to formatting issues.

Antony Repin (a.k.a. egeshi from Sevastopol, Crimea, Ukraine),

You were offered the chance to have your arbitration reviewed by a senior arbitrator to see if a mistake was made on the decision. However, you have not responded with the appropriate information in order to request a senior review. You were warned that if you continued to post inaccurate information about the arbitration, we would publish the arbitration publicly so it could be discussed openly and transparently. Despite this warning, you have continued to post inaccurate information about the arbitration. In addition, you have requested to have the arbitration posted publicly. Therefore, we have published details of arbitration on the vWorker Arbitration Blog, which can be viewed at: .

Antony, you failed to deliver the work 100% according to the contract requirements by the deadline. You were informed that if a legitimate reason outside of your control caused you to miss the deadline, and you notified the employer about the issue, but the employer didn’t address it, then you may not be considered at fault for the missed deadline. You were asked to provide specific information to support the claim. You were informed that if you could not do that, then the arbitration would be ruled in favor of the employer since you failed to fulfill your portion of the contract.

You responded during arbitration and alleged that you notified the employer of the issue before the deadline expired by stating, "…everything is going not as I was planned with your project". While you did provide the requested information to allege that you had a valid reason for missing the deadline, your allegation was rejected as a valid reason for legitimately requiring more time to complete the project, since it is your responsibility as the worker to manage the deadline.

Antony, your contract states that if you post inaccurate information about the arbitration in public, we have the right to discuss it transparently and openly by making the arbitration public (as well as the details of the project, which can be seen at: http://www.vworker.com/RentACoder/misc/BidRequests/ShowBidRequest.asp?lngBidRequestId=1614363&blnArbIsPublic=True ). To protect the other party’s interests in this matter, we already contacted them and have removed any confidential information (passwords, intellectual property, etc).

We sincerely request that you not post inaccurate information about what happened to you in this arbitration in the future.

Ashley O'Dell
vWorker.com

vWorker
vWorker
Tampa, US
May 10, 2011 4:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

(a.k.a. egeshi from Sevastopol, Crimea, Ukraine),

You were offered the chance to have your arbitration reviewed by a senior arbitrator to see if a mistake was made on the decision. However, you have not responded with the appropriate information in order to request a senior review. You were warned that if you continued to post inaccurate information about the arbitration, we would publish the arbitration publicly so it could be discussed openly and transparently. Despite this warning, you have continued to post inaccurate information about the arbitration. In addition, you have requested to have the arbitration posted publicly. Therefore, we have published details of arbitration
Antony, you failed to deliver the work 100% according to the contract requirements by the deadline. You were informed that if a legitimate reason outside of your control caused you to miss the deadline, and you notified the employer about the issue, but the employer didn’t address it, then you may not be considered at fault for the missed deadline. You were asked to provide specific information to support the claim. You were informed that if you could not do that, then the arbitration would be ruled in favor of the employer since you failed to fulfill your portion of the contract.

You responded during arbitration and alleged that you notified the employer of the issue before the deadline expired by stating, "…everything is going not as I was planned with your project". While you did provide the requested information to allege that you had a valid reason for missing the deadline, your allegation was rejected as a valid reason for legitimately requiring more time to complete the project, since it is your responsibility as the worker to manage the deadline.

Antony, your contract states that if you post inaccurate information about the arbitration in public, we have the right to discuss it transparently and openly by making the arbitration public (as well as the "http://www.vworker.com/RentACoder/misc/BidRequests/ShowBidRequest.asp?lngBidRequestId=1614363&blnArbIsPublic=True">details of the project). To protect the other party’s interests in this matter, we already contacted them and have removed any confidential information (passwords, intellectual property, etc).

We sincerely request that you not post inaccurate information about what happened to you in this arbitration in the future.

Ashley O'Dell
vWorker.com

vWorker
vWorker
Tampa, US
Apr 28, 2011 4:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Antony,

You said: “I don't want (since I am an employee of vworker corporation) to work in complany which has such reputation.”

If you are not satisfied with the services offered by vWorker, then you are more than welcome to close your account.

Now, since you’ve requested us to post the arbitration publicly, we are in the process of making it viewable for the public, so this issue can be discussed transparently and openly.

I will post back once the arbitration has been made public.

Ashley O'Dell
vWorker.com

vWorker
vWorker
Tampa, US
Apr 23, 2011 5:50 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Antony,

In order to have a valid reason for missing the deadline, the following must be true:

1) The issue must be completely beyond your control to resolve on your own
2) The issue must not have any legitimate workarounds
3) The issue must legitimately have required more time
4) You must have followed the notification procedure (as was detailed to you via email and can also be seen at http://www.vWorker.com/RentACoder/SoftwareCoders/Articles/RacEmails/CrucialInformation.asp under the section "DON'T allow lack of employer response to affect you negatively")

This includes both issues involved with the work itself and issues involving your personal life. So yes, if you were involved in an earthquake, we would consider this a valid reason for missing the deadline. For an issue where you would not be expected to have internet access, we understand if you are unable to notify the employer onsite of the issue and your inability to meet the deadline, before the deadline expires. You can let the employer and vWorker know of the issue during arbitration. However, if it is reasonable to believe that you should have internet access during this time and can notify the employer of the issue, then you are expected to do so before the deadline expires.

Please note that if you do not inform the employer or vWorker of the specific issue that caused you to miss the deadline, then we cannot investigate the issue. I understand you may not want to release this information as it may be private or personal in nature; it is your choice not to say anything. However, if you don’t explain the issue that caused you to miss the deadline, then we cannot look into the issue to see whether or not it is valid.

Antony, you said: “!I am not a worker in Vworker Corporation! You don't send me payrolls monthly!” You are considered a worker/employee of both vWorker and the employer when completing work onsite. You are hired on a contractual basis to complete work for the employer and have a duty to fulfill the obligations outlined in your contract. It is the same as being hired by a company as a temporary worker. If you were unable to come to work on a particular day, you would be expected to call in to your employer and inform them of your situation. If you did not call in, it would be considered a “no show”, and you would most likely be terminated for this behavior. So just as you have a responsibility to inform your job that you cannot make it to work, you have a duty to inform your employer on vWorker if you are unable to meet the deadline.

Now, I mentioned in my last posting that I would be posting your arbitration publicly so the issue could be discussed transparently, if you did not request a senior review within 1 week. Since it seems as though you are not going to continue deliberately spreading misleading or incorrect information about vWorker or your arbitration, I will refrain from posting your arbitration publicly at this current time. However, if you continue to post misleading or incorrect information, I will have no choice but to post your arbitration publicly on this thread.

Antony, I wish you the best of success on your future projects and hope that you will choose to follow the terms of your contract. If you are unable to meet the deadline for a particular reason and the issue is outside of your control, simply let your employer know.

Ashley O'Dell
vWorker.com

vWorker
vWorker
Tampa, US
Apr 20, 2011 5:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

hprofet and Egeshi Solutions,

You have both mentioned many issues regarding project deadlines.

A deadline is the only way for the employer to guarantee they will receive their work within a specified time. If the employer chooses to hire a worker without setting a deadline on the project, they basically give the worker forever to complete the project. So in order to avoid this situation, the employer is recommended to set a deadline on their project.

If a worker does not agree with the deadline that the employer has published on the project posting, they can choose to negotiate the deadline with the employer. However, if nothing is mentioned in regards to the deadline, then by bidding on the project, the worker agrees to deliver the work by the published deadline.

In regards to estimating a deadline on a project, it is the worker’s responsibility to properly calculate the amount of time needed to complete the work. We understand that the worker may not always be 100% accurate in their calculations; however, if the worker feels they may run into issues that will cause a delay in the project, they can always pad their deadline a bit to take into account these potential issues. Here’s a great article on steps workers can take to ensure they never miss a deadline: http://freelancefolder.com/how-to-never-miss-a-deadline/ .

Now, if an employer is preventing the worker from completing the work by the deadline, then there are certain steps the worker needs to follow to make sure they protect themselves fully. These steps can be found under “3) DON`T allow lack of employer response to affect you negatively” located at http://www.vWorker.com/RentACoder/SoftwareCoders/Articles/RacEmails/CrucialInformation.asp . (Workers are sent these instructions via email when they are awarded the project.) As long as the worker follows those steps, an employer’s lack of response can never adversely affect them. The worker will always be owed the time in the deadline that the employer delayed. On the other hand, if the worker doesn’t follow these steps, then it wouldn’t be fair to give the worker this additional time, when the employer never knew there was an issue.

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hprofet, in regards to your suggestion of a reduced price for a delayed project, workers may offer this to employers. However, in regards to arbitration, a worker is considered at-fault if they do not deliver the work by the deadline and don’t have a valid reason for missing the deadline. Thus, the worker receives a poor rating through arbitration. The reason for this is because we are obligated to future employers and workers of the site to document what happened. If a worker is at fault, it would be unethical to simply “cover up” the knowledge of it and possibly cause another employer to run into the same problem. The same is true in the reverse situation, when an employer is at fault. This is what allows you to know you can count on the ratings when you are entering a transaction to get a true picture of the other party. Without it, the ratings become tainted and useless to you.

(This is explained on your profile and contracts as:

Future Employers and Workers have a right to know if a cancellation or reduction in payment occurs. On those occasions, the prevailing party often offers a "trade" to the at-fault party, and agrees NOT to place a bad rating in exchange for a concession of some sort. While vWorker cannot stop this practice, it also cannot allow it to taint the integrity of the rating system. To prevent this from happening, vWorker arbitrators can and do indicate when a cancellation or reduction in payment occurs by placing their own rating and comment on the party they believe to be at-fault (per both the Employer and Worker agreements). Arbitrators are denoted with the words (vWorker) after their name.)

Now, you’ve mentioned working through Elance because they give you the certainty that you will be paid. vWorker offers workers the following guarantee on all pay-for-deliverables projects:

Worker payment guarantee: If you fully complete the contracted work by the deadline, and it is up to industry-expected standards, you will be paid. Note: On projects more than $150.00 USD your responsibilities also include filing a weekly status report.

You also mention deadlines not being strictly enforced on Elance. If the deadline is not strictly enforced, then what protection does the employer have? How can Elance guarantee that the employer will receive the work within the set deadline, or the employer will receive a refund? In order to be fair to both parties, they must both receive the same type of protection when using the site. vWorker offers such protection to both parties: Employers are guaranteed that the worker will fully complete and deliver the contracted work by the deadline, and it will be up to industry-expected standards, or they will receive their money back; Workers are guaranteed that they will be paid as long as they complete the work according to the contract requirements by the deadline.

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Egishi, you have said: “Thing were better past times at vworker.com when they were rentacoder. But once they started getting TV hits they do not attract buyers willing to pay anymore.” Yes, we’ve changed our name and have redesigned the site, but your contract with us has not changed. There has always been a requirement to upload a final set of deliverables by the deadline on all pay-for-deliverables projects. Failure to do so results in forfeiting the arbitration. Nothing in this regard has changed.

You have also mentioned having to hire a lawyer in order to interpret the contract. The contract is posted onsite for you to review at any time. Additionally, all users are required to confirm that they have read the contract and agree to the site policies before being able to use the site. If there is a requirement in the contract that you do not understand, please feel free to ask us and we will clarify it for you. However, if you say nothing about not understanding a particular requirement, we can only assume that you understand the requirement and agree to follow it.

Now, you have alleged that I personally made a mistake in your arbitration. I have looked at your arbitration and don’t see where a mistake was made. You failed to upload a final set of deliverables by the deadline, and did not have a valid reason for missing the deadline. Thus, you lost the arbitration.

If you wish to have the arbitration reviewed by a senior arbitration, the offer is still available to you. As Rod explained above, you will need to follow the instructions posted in his response in order to request the review. However, it seems as though you are unwilling to do this because you don’t wish to risk losing your account. If you have changed your mind and would like to request a review, please also let me know here so I can discontinue the discussion of this issue. However, if you have not notified me of your intention to request a senior review within 1 week from the time of this posting, I will be publishing every detail of your project, the work you did on it and the arbitration publicly to this board (and the entire internet) so this can be discussed transparently and openly. The reason for this is because we cannot have you deliberately spreading misleading or incorrect information about vWorker or your arbitration.

ComplaintsBoard
W
12:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

vworker.com Slow, low quality Work, unfriendly, Arbitration process is a Scam

I posted a project, and the "worker" who took on the project had a full time job, and according to information available on the site, took on other jobs after he took on mine. He could not get very much work done at a time, and I had to continually re-post issues for him to correct the problems. The worker estimated he could complete the job in 15 days. After almost 3 months, the job was still not complete. The worker submitted the job as complete, but because I couldn't find some form that said I certified some flaws in the deliverables, even though I posted 15 individual flaws on the arbitration report, and certified the flaws on the report, they completely ignored the posted flaws, and said I was in default, and said I forfeited the arbitration. So they stole my money, and my web site is (3 months after it was started) significantly incomplete. I closed my account the instant they forfeited my arbitration. STAY AWAY from this service. Any money you think you are going to save in development is not going to materialize, due to unprofessional providers, and then being locked into a process where crooks have control of your money being held in escrow by them. STAY AWAY. STAY AWAY. Beware of the crooks and their crooked arbitration process. It might be fine for tiny projects where you only put small amounts of money in their control, but if you have a major project, do not put your money in control of these people. You will be frustrated, poorer, and likly, without your deliverable.

Read full review of vworker.com and 4 comments
Update by wallacelawfirm
Feb 10, 2011 5:45 am EST

Vworker.com reversed their initial (arbitration) decision, and determined in a secondary review, the worker had not provided a complete deliverable. Consequently, Vworker.com refunded the full amount I had on deposit (in escrow). As a result, If I could figure out how to remove this complaint, I would. However, I did spend many, many, hours attempting to get a usable work product out of the worker, and could not, after over 3 months (I posted approximately 600 posts describing tasks to complete, sometimes describing the same task as many as 5 times). So, although vworker is not at fault, persons choosing to use this service should check out the workers credentials and availability before committing to a large project using this service. I determined approximately 30 days into the project the worker had a full time job, and along with usually not working on the weekends, and taking time off for holidays, he had little time to devote to my project. Make sure you look at completed projects, and I would suggest the worker you choose should have a large number of prior ratings. However, if you have a small project, it probably isn't quite as important.

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4 comments
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vjoly
, IN
Nov 09, 2012 2:02 am EST

HI.
Sorry to say but vworker always fare to employer and (arbitration) decision is very bed. i was bed experience. even my id match to some other vworker and claim to me its duplicated ids and closed account. so its very bed site.
Always given to favor to employer and return back money and taken cancelled charges to vworker. So its right service ?
but sorry i don't like .

Thanks

I
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IanIppolito
Tampa, US
Feb 24, 2011 12:03 am EST
Verified customer This comment was posted by a verified customer. Learn more

WallaceLawFirm,

I'm Ian Ippolito from vWorker. I just read the above and then your later comment. I'm glad you felt happy enough about the final decision to remove your complaint in the comment. However may I ask that you actually request this from the forum moderator? Right now, 99% of people will just see the initial posting and not see what actually happened by reading further down.

I'll add that the things you're advising (chekcing the worker's credentials and availability before hiring them) are all valid and important things to do before hiring a worker on vWorker (or anywhere). We actually also alrady provide numerous ways for you to do this, which are all talked about on the site help and the "articles" section. Doing this can avoid problems later down the road.

Ian Ippolito
vWorker.com

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Markis Gardner
, CN
Feb 22, 2011 2:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have found www.vworker.com to be VERY fair. They have a very fair arbitration system and I have no idea how you could not find the form, it is attached to the arbitration - plus if you couldn't find it - you can always ask - saying you don't see it. I have used their arbitration system numerous times and while sometimes they do take time, I have found them always to be fair.

I am glad to see you posted later that you got everything working.
www.vworker.com is VERY fair and an excellent business to use.

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qualitypoint
, IN
Feb 14, 2011 11:03 am EST
Verified customer This comment was posted by a verified customer. Learn more

You Can read more info about vWorker arbitration here http://qualitypoint.blogspot.com/2010/10/reasons-for-avoiding-use-of-vworkercom.html

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