UTO reviews and complaints
Vacation package
I first ordered a UTO vacation package on August 14, 2019 and due to COVID 19 had to reschedule several times. That was OK as it was beyond their control. However, after re-scheduling several times and paying more money in advance each time for new trips that cost more money than the original (they of course did not have the same trip available at the same...
China tour
The tour that Travelzoo promoted was sold to us during China's zero Covid policy. The up sale of tours were also sold to us during the China's zero Covid policy. The tour was even re-offered by Travelzoo after we paid for tour and add ons. Now we are told that because of the zero Covid policy, we cannot take the tour to China that we paid for. UTO refuse...
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