True.com is by far the worst internet dating experience I've ever had. It is a complete scam!! Stay Away!! They send you automated winks to pump you up and keep you going. They send you automated emails with the same intention. I'm not really sure if any actual human viewed my profile and actually contacted me. I also doubt if any of my communications were taken seriously by the people I sent them to because they are also getting the automated winks and emails and eventually you stop taking them seriously. On top of this, they tricked me to sign-up by advertising they were a christian dating service and in reality, they were no different than any other service. With the emphasis on "christian dating", I would expect more disgression and filtering and higher quality. It was terrible.
I also feel completely tricked and cheated too: I'll start by saying, yes - I failed to cancel within the 7 day free trial - I called 2 days late. That said, they wanted to hold a gun to my head and charge me a full $65 since I tripped into the first full month 2 days. After a lot of arguing with a robotic, pre-programmed "floor manager", she refunded $45 of the $65 but I still got dinged $20 for a completely useless "free 7 day trial".
Never, ever sign-up with True.com - of the 4-6 dating sites I've tried, this is by far the lowest quality and is definitely a scam. Beware!!
It's 3:00 a.m. 9/20/07 and I paying a credit card bill online, when lo and behold, an unauthorized transaction has taken place on 9/10/07 for $53.29 and another unauthorized transaction on 9/14/07 for $10.18. Who is the perpetrator?
True.com! I successfully cancelled my membership on 2/2/07. The site was not working for me, no problems when I cancelled. The customer rep was very courteous. So, what is this company's' problem! This is illegal in my book. I will notify my credit card company today and take care it on that end and then I'm calling True and I'm not a happy camper about this.Here it is 9/20/07.
I don't know who this company thinks they are, but this has ticked me off royally! This is going to be real interesting to see what they have to say about this! There is no excuse what so ever for this to have happened! Yes. I am extremely agitated over this and who wouldn't be.
rue.com claimed to be giving me a free 7-day trial period. When I went online ond day 5 to cancel and clicked on this link: To cancel your subscription CLICK HERE.
I was redirected to another page, and clicked on another link, ( No, Cancel my membership ) thinking that I had cancelled. I continued to receive emails, and on the 10th day, went back online to cancel again. After going through the process again, and getting to the final page, I read through the whole paragraph about how they were dissapointed to see me go, etc. It was then that I realized that at the end of the paragraph, in smaller font, there was a statement that I would actually need to call to cancel. After calling and speaking to a representative and a manager, I was told that I would be charged 49.99, because I called 2 days too late. I was very dissapointed with the deceptive links, and feel cheated.
I used True.com only on the free trials, and I would usually get it called in before they charge my card...
In the class action lawsuit filed against Irving-based online matchmaking giant True.com, plaintiff's counsel has moved to add RICO claims to the lawsuit. The following excerpt is from the attached motion to amend the complaint:
Specifically, the First Amended Complaint alleges a claim under the Racketeer Influenced Corrupt Organizations Act, 18 U.S.C. §§ [protected] ("RICO"). The First Amended Complaint alleges that defendant True Beginnings LLC ("True") committed wire fraud and bank fraud—which are "predicate acts" under RICO—in two ways: (1) through its "auto subscription" function, by submitting Visa and MasterCard charges to financial institutions when the holders of the Visa and MasterCard accounts (namely, True's ex-subscribers) had not authorized those charges; and (2) by engaging in a scheme to defraud Visa and MasterCard by artificially increasing the number of monthly Visa and MasterCard charges, and thus artificially reducing its "chargeback ratio, " through the use of reloadable "gift cards" purchased in the names of True's top executives and their spouses.
The United State District Court for the Northern District of Texas (Dallas) has ruled a class action lawsuit against Irving-based Internet dating service True.com can proceed.
In an order signed on December 3, 2008, Judge David C. Godbey denied True.com's motion for summary judgment on Thomas Wong's class action lawsuit for (1) violation of the Texas Deceptive Trade Practices Act, (2) unjust enrichment, (3) money had and received, and (4) breach of contract. The order in Thomas Wong v. TrueBeginnings, LLC, Case No. 3:07-cv-01244-N is attached. Internet dating service giant True.com was started by Dallas entrepreneur Herb Vest.
Plaintiff's attorney is Jon G. Shepherd, Alston & Bird LLP, 220 Ross Avenue, Suite 4650W, Dallas Texas, [protected].
Defense counsel is Gary D. Eisenstat and John M. Barcus, Figari & Davenport, 3400 Bank of America Plaza, 901 Main Street, LB 125, Dallas Texas, [protected].
I sent True.com several emails to cancel trial membership and for a full refund and was never sent a reply. Then again this month they charged by card again. When I called them they said you must call to cancell and were unwilling to give any refund. I have contacted my bank to reverse charges hopefully.
Something must be done to safeguard others from this company.
True.com buyer beware these people will steal your money and fill your email with fake spam. Cancel after trial? If you click on there spam they will reinstate your canceled trial account and hope you don't see the 49.99 charge on your credit card. If not they will bill you every month till you catch it. A refund? Don't make me laugh-you lose. This web site needs to be shut down. PLEASE DON"T USE THIS SERVICE THESE PEOPLE WILL STEAL YOUR MONEY AND LAUGH ABOUT IT. THEY ARE SCAMMERS OF A THE LOWEST KIND. GOOGLE TRUE.COM RIPOFF.
The only True thing about True, is the dedication they have to deceive the public and take advantage of them...