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The good, the bad, and the ugly - discover what customers are saying about Troy's Ornamental Iron Craft

Welcome to our customer reviews and complaints page for Troy's Ornamental Iron Craft. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Troy's Ornamental Iron Craft.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Troy's Ornamental Iron Craft's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Troy's Ornamental Iron Craft, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

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2:58 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I used this company for installing a power double swing entry gate for my driveway. It was a complete nightmare that almost ended up in court. They did suck a terrible job that I had to hire a mobile welder to repair the mistakes that they made. I refused to pay for their shabby work and they resorted to hiring their own lawyer (another Arab like them) to...

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10:26 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Troy's Ornamental Iron Craft Delivered Wrong Product, Rude and Offensive

Ordered an Iron Gate and was informed it would take 4-6 weeks. Contacted them at 6 week mark and informed it would be another5-6 days. Attempted to deliver gate on a Friday, 6 days later, and the gate was not wide enough. Made a piece to close gap between gate and the fence which we told them we did not want we wanted the right size gate. Owner came and remeasured and several days later after constant calling returned with a different gate (the right size this time) and told us it was the same gate. We liked the gate and told him we liked it but also informed him it wasn't the gate they previously tried to deliver. At that time he became irate and nearly assaulted my wife leaving with the gate and said he would return our $300.

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