Superpiece.com reviews and complaints
This place is horrible
My experience here sucked!
First they were super slow about shipping my item. Then once the item shipped I waited 5 weeks and never received it. So I tried to email them which took them forever to respond to.
When they did respond they told me to use the tracking number on the website when I had already informed them that I had tried this. The tracking number they gave me showed no item attached to it. So after waiting again for them to respond they admitted that the item must have been lost in the mail and asked if I wanted a refund or a replacement to be shipped. I asked them to reship my item and asked that they expedite the shipping.
They informed me that my shipment would be "moved to the front of the line". A week later when I asked them for a new shipment tracking number so that I'd know when to expect my item they told me that the company they use would provide this to me in about a week... so there's another two weeks.
This place is horrible. Their prices are decent but for the amount of time and work necessary to receive your order they are definitely not worth it. The people who run the site are incompetent and obviously don't care about their work and my guess is that if I ever receive my item it will be poor quality.
I have not received my product after a month of waiting
I have not received my product after a month of waiting. The website claims 1 to 2 weeks, but if you dig deeper, it's only 1 to 2 weeks AFTER the product has been "shipped." Having the product shipped, however, could take up to 1 to 2 months (as other users have experienced). I filed a dispute claim with my bank today. I already sent two e-mails, and my...
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I ordered 2 pipes from them that was 50 dollars 2 months ago and still haven't received my item and doesn't look like I am.. I'm never ordering anything again unless I can track it.. I wish I would have known about this guy before.