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1:18 pm EST
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Suburban Motor Sales Engine died next day

Wish we would have seen the previous reviewer's complaint on this website before we purchased from Suburban Motor Sales, but I see that they attempted to scrub their reputation by coercing the guy into deleting his post before they would give him the money for a repair...
We had almost the exact same thing happen to us. We bought a 2002 Jeep Liberty on the weekend, drove it home and to work on Monday and it died on the way home. The mechanic said that the engine was shot and needed to be completely rebuilt which will cost us well over $2000. Suburban Motor Sales told they would pay up to $1000 for the repair but everything else was up to us, even though we had just paid them $5000 cash for a vehicle they told us was in "excellent" condition. Is it just me, or does this seem like deceptive sales practices? Suburban Motor Sales: we want our $5000 back, you can keep your crappy jeep... We will be filing formal complaints with the Better Business Bureau, as well as the Federal Trade Commission if you do not give us our money back. Hopefully some other consumers out there see this review and avoid the situation that we are in right now.

Company Business Name: Suburban Motor Sales

Country of complaint: United States

Address: 3023 Elida Rd, Lima OH, 45805, Elida Lima

Phone: (419) 331-5691

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1:28 pm EST

Suburban Motor Sales Car lot lied

I recently bought a 2002 mercury mountaineer from a car lot in lima ohio and they told me there was nothing wrong with it.

Well i haven’t even had it for 1 week and the other night i was on my way home and it just died on me, i thought it was the battery so i went out and bought a new one and it won’t even start

so i got it towed to a mechanic and come to find out there is a shortage in one of the wires under the hood and it’s going to cost me at least $300 to get it fixed and i can’t afford that and the company will not help me get it fixed.

Company Business Name: Suburban Motor Sales

Country of complaint: United States

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gstebleton
Blanchester, US
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Aug 12, 2016 3:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

suburban motor sales has agreed to help me get my car fixed and have already gave me a little bit of money to go towards the repairs but they wont give me the rest of the money until the complaint is taken off of the complaints board and I can't figure out how to get it off and I have emailed the complaints board over and over again to take it off but they refuse to.