Southwest Auto Tow Complaints & Reviews

Southwest Auto TowIllegal towing

SWAT should be called in to shut down Southwest Auto Tow ! Illegal towing is my main complaint. Residents in my east Dallas complex know all too well. I personally have had 2 vehicles "illegally" towed, Needless to say both were returned to me "free of charge" but that's not the point ! " Returned free of charge " from Southwest means-admission of guilt if you ask me ! A word from the Wise to the Wondering - don't live in an apartment that "contracts" towing with Southwest. Inoperable vehicles is one thing but "illegal" tows are another : THIS NEEDS TO STOP ! My other issue is and this is a true story with witnesses if needed in court : One night Southwest was here on "predatory" watch, they spotted a lil red SUV in a parking spot so they decided it was a go : .. they click/pic drop/bar and began to dragggg it from it's space ... draaagggggggg draaaagggg dragggggg. The lil SUV was being stubborn and didn't want the drivers to take him. They finally began to drag it out a lil further out and a little more speed .. then all of a sudden ... they dropped it !!! NOT the tow bar ..THE SUV !!! The passenger in the tow truck jumped out and ran to the drivers side of the SUV .. Opened the drivers side door and began to manually turn the steering wheel ! .. He jumped back in the truck and they began to come to a corner to turn to leave ... guess what happens !? They drop it again !! Tell me that doesn't do damage to the vehicle ! I didn't think it was possible to "DROP" a vehicle but that night it was done "TWICE" ! ... It was more like the SUV jumped off or was pulled off the tow bar ... in either case : SHUT THIS company down !!! Heading over to TDLR and BBB or yeah and I'll have to check out Southwest Auto on Facebook to see if they have another "auction". SHUT EM DOWN !

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