On october 8 i placed order#7636892 for a bicycle headset. They shipped on october 12 with USPS tracking lc079200859us
I never received the item, it´s possible to see via USPS website that the product never arrived. Shopatron never replied to my emails and keeps closing my tickets on their customer service website. I paid for something i never received.
Well here it is. I recently ordered a product from PSE. Shopatron is the business used. Three days after ordering this product, I was sent an email confirming it was sent and that it would arrive in 5 to 7 days. Along with this email was tracking number. My address provides was correct on this email. Two days after receiving this email, i checked my tracking number and it told me that my package had been delivered in Milwaukee. I live in Oregon. I decided to wait until the said amount of days for the package to arrive. It didn't. So, I emailed Shopatron who said they would look into it and email me back. No reply the next day, and no package either. So, I email them back and they tell me this time the tracking number is wrong and they are waiting for the right one. This being irrelevant now, because regardless of the tracking number it should have already arrived. Now, here I am today, ten days into the so called 5 to 7 day shipping and no package. Along with it, no reply as to where my package is, was, or if it ever existed at all. Oh yeah, and no refund for the money they were happy to charge me for they product they can't locate.
We placed an order that was suppose to be here in 3-5 business days. After the 10th day still no product. I logged onto our account number and it said product not shipped because the billing address on our credit card was different then our shipping address. (at time of payment we filled out both our billing and shipping address to make sure there were no issues. What ever happened to an email suggesting different payment type or different address to match credit card??? Just ignore the customer and not give them a heads up that their order is NOT coming. Not only that... we were given a confirmation number that payment had been received on the day we ordered the product. I will NEVER order from this company nor would I ever suggest someone else to.
Ordered product on 7/15/09...credit card was also charged. Received shipping confirmation that item was shipped via USPS on 7/20. Today is 7/30 and still no product. USPS has no...