ruud reviews and complaints
HEAT PUMP MONEY PIT
RUUD heat pump this thing is we think 4 or 5 years old have had nothing but problems with it ever since we bought it. First a big capacitor in the outside unit went bad then the fan motor went out then another cap in the outside unit went bad now we don't know what is wrong with it we replaced the cap outside and the unit STILL does not work. it is going to be 108 today in Tucson and we cant get anybody out here until between 2 and 6 this afternoon. Thanks RUUD for another piece of crap. At ALL cost do NOT buy a RUUD they are all crappy and go down at least once or twice a year every year. Money pit does not describe what these units really are they drain your wallet dry from the time of install until you get rid of them. STAY AWAY FROM A RUUD HEAT PUMP!
scam warranty
already contacted ruud, reference to a 10 year warrantc written by jame ford. ruud is telling me that they refuse to do anything. my lawyer is asking ruud to send certified letter to me, stating you will not back up this warranty, and there was no permotinal credits being offered at the time the unit was installed. he also wants to know why reem who owns ruud, the same unit. has two different warranties. until we get this letter. the lawyer suggest that ruud should be handling all warranty scam with the installer mr. james ford. because how was i to know the warranty wasn't legid. thanks RONNIE WHEAT
The complaint has been investigated and resolved to the customer’s satisfaction.
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