Rug Doctor reviews and complaints
Rug doctor
Not happy at all I did phone earlier now ur closed so is morrisons where we got it from the vacumm cleaner just stopped working we had it a few hours and stop0ed working it was blocked with dog hair and didn't work in the 1st place my husband unclogged it it was dirty and disgusting when we got this here's that picture now what do we do? Every where is closedI wasn't happy with the carpet cleaner today I picked up as it wasn't working it was blocked with doghair and as i can see from the picture I wasn't happy when put in the car many thanks Katie suter
MACHINE NOT WORKING - AGAIN
We purchased a RUG DOCTOR about 2 years ago. I used the darn thing maybe a total of 8/10 times? It broke once and they did repair it..but we had to drive miles to the center that did this and were without it for a couple weeks. NOW it is BROKEN AGAIN? What the heck? I rarely use this machine, it's almost brand new. Did they sell me a refurbished one without telling me? I don't know. All I know is I am LIVID about this and out $500.00!
Employment
Received call from company on a Friday stating to me it was a call center for infomercials. They set up interview on a Monday for me, which the gentleman I was suppose to interview with was late and when I finally started the interview process he was rude. I found out it was a sales job for rug doctor and in order to start you've got to buy a $40 headset and legal notepad binder to begin. which he stated to me I would accept a minum wage position after I told him I would've accept 7.25 per hr to start that I wont get anywhere in life. But I'm a currently a college student looking for work while I attend school.
Just a heads up, the call center that contacted youwas a third party that is not affiliated with Rug Doctor. You would just happen to be promoting/selling that particular companies products/services. You should of found out the name of the call center and name them in your post, not Rug Doctor, as they do not need to call people for employement.
can't get it fixed
I purchased a rug doctor about a year ago. It has done it's job for that year and now all of the sudden it quit working so I tried to call the 1-800- rug-doctor number, but they kept transfering my call or telling me call back and press 4 then I did and I ended up being on the phone for 50 minutes. Here I am out of 800 dollars and have a machine that is taking up space. They want to sell their product but they offer no maitenance so if you plan on purchaseing one only do so if you are a handy man.
The complaint has been investigated and resolved to the customer’s satisfaction.
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