I got a call from a very skilled sales person from Rogers Outrank, They said they can have my name in search engines from key words and would be seen by anybody in as little as a day. I set up an appointment for the following Monday where he said he would give me a 10 min presentation, turned into 2 hours. After which they push and push for your credit card number. Based on the presentation, it sounded amazing. Getting new business as soon as tomorrow.. I was sold and gave them 700 bucks. The initial price was 1400. They gave me the old I'ill talk to my manager a few times until I got it down to a less risky amount. I asked them. Can I have a day to think. It was an absolute no or the special offer cant be guaranteed tomorrow. I bought it and was stupid. The offer a dashboard site to track your calls, where they come from and to see how your money is working for you etc.. Very enticing, they also offer a template site and lots of traffic and SEO with ad words. After I signed up I had a bad gut feeling.
I went online to look up reviews and I was shocked. I have never seen so many bad reviews about one product. I looked just to find one to feel better but anything good about the product was from Rogers themselves. Not from real customers. I called to ask about the reviews and was given so much BS I couldn't help but laugh, Things like oh, all those bad reviews are our competition, 40 bad ones out of thousands of happy customers that are generating more business because of our product.. Here we go again, Being sold over and over, They have an answer for everything because they are trained and read off of professional scripts designed By Rogers to make the money. They don't care about getting you business, they care about their commission. So far, I can only get a hold of sales reps, no one in CS and no one to talk to about cancellation. They say I have to wait until my very own special dedicated CS and web design rep calls me.
Go with a smaller local SEO business, most charge $ 200 to $ 300 a month and can do the same things Rogers can. I haven't started yet and I cant wait to get out of this.
Everything about outrank screams over sold and under delivered. I admit, I haven't given them a chance yet but I don't want to after all the bad things I have heard. Even my current Web designer and so company said they hear complaints from them on a regular basis.. Another thing is they don't even use your own phone number on the site for people to call you, you get a special ring from Rogers if you get a sales lead.. $ 700 bucks a month and I was just told that that gives me 13 to 26 calls in the 3 month contract trial period, .. As I have been told, after the 3 months, they start pushing you for more money or you wont get more business.
This is one of those cases where I should have gone with my gut and ran, I was sold on the scripted sales tactics and now I feel like I cant even talk to anyone except someone who keeps repeating how good they are, Its stupid.. Save your money. Go with a local, smaller SEO company, Most companies will charge $ 200 to $ 300 a month for good SEO to your actual site with your actual phone number.
Save on hosting with telligent corporation. Excellent design, Price and services overall. Located in Calgary AB.
Every week you get call for SEOs.
The foreigners SEO telemarketing mainly are from 29 prime and soft spoken ones are from Rogers outrank
Over promised and under delivered,
If you guys just read about what companies like Rogers outrank and 29 prime work, you need to read more reviews BBB, [redacted].com, ...
how these companies prey and target small businesses.
Rogers outrank is what you could do on your own with ad words Google, you do not have to pay Rogers premium price to do it for you,
I paid $530 for SEO per month, for what I have done myself before with adwords and I thought Rogers will produce result.
Rogers outrank stated repeatedly that they will to that things to optimize my business and create lots of leads and as a result lots of revenue. ZZZZZZZZZZZZero nothing Rogers outrank produced
Even when I read their reviews, after a few hours I gave them my visa I tried to cancel it, the Sale-Rep said I can not cancel it.
Ones a week my phone rang and when I picked up it says "ROGERS OUTRANK" I kept saying hello, hello, hellllllooo so in went on for three or 4 times after the first ring, it just says "ROGERS OUTRANK"
In the end of month email from Rogers stated I had 16 business leads.
I was contacted by this company offering SEO for my business. The sales person was very excellent in creating a buzz around how many clients I would get and asking if I would have availability in my schedule for how busy I would be. I have generally steered away from SEO companies as so many make big promises they cannot deliver. I decided to give this a try as Rogers and Google are both big companies and I felt I would be protected from any scams. As I am nearing the end of the 3 month contract I have only had 2-3 good leads, although none of these have turned into clients.
In voicing my complaint to the account manager I was told that there was nobody I could talk to as sales and the technical department are separate. I was on the phone for over 30 minutes insisting I be given somebody I can talk to as I would like some of the money refunded. I recognize I signed a contract, but I feel they have not fulfilled their end. I was told that it is impossible to refund anything on a contract and that there was nobody with whom I could take this up. My contact information would be passed on to somebody who would get back to me (we will see). I have also requested that the sales call be transcribed and given to me, again we will see. The account manager stated that under no circumstances would it be possible to refund any money - I had signed a contract and that was all there was to it.
I expressed my disbelief that a company such as Rogers would have nobody who manages complaints and that as this situation stands I very much feel that this is an instance of buyer beware and that there is no integrity in the company. I feel thy are avoiding any accountability for what they promised and delivered or more appropriately failed to deliver. As a business owner myself I am shocked and disgusted by this lack of business responsibility and complaint management. I would never recommend this company to anyone and will follow up with a letter to the Better Business Bureau and post this complaint where I can as I feel incredibly frustrated to have no recourse.