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The good, the bad, and the ugly - discover what customers are saying about Reiman Publications

Welcome to our customer reviews and complaints page for Reiman Publications. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Reiman Publications.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Reiman Publications's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Reiman Publications, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Reiman Publications. Your feedback is an important part of our community and will help others make informed decisions.

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8:21 am EDT
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Last year I asked Reiman not to send any more expensive annualXmas books when I sent my cheque. I kept getting bills from them and from Canada you cannot contact them easily, not by phone and not by email. It took months to resolve this and they were rude about "cancelling my account, " In spite of my request I got another book this year. Silly me, I...

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7:45 pm EDT

Reiman Publications I paid keep getting billed no magazine

I sent a check for taste of home magazine, I got no magazine and get constant billing from Rieman Publishing. I wrote letter and called their [protected] number to no avail!. I spoke to their foreign speaking service people and found it hard to understand and then was told that we would receive our magazine, now we just got another bill sent to my wife June Greene dated 02/18/11 invoice number 1000 for 2011 taste of home annual.. Now your bill says we need to hear from you despite the reminders we sent you, the above balance is still ovedue and the grace period on your account has ended?. Failure to send payment could result in forfeiture of your benefits and instigate more efforts to collect payment:. If I don't get them to cease and desist, this will be turned over to NY State dept". of consumer affairs and then to my attorney!.

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1:21 pm EDT
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Me and my wife are each billed separately for a magazine that neither of us have ordered. Do not ever bill us again. My next complaint will be to the State Attorney General's Office?. The 2 account numbers are [protected] and [protected]".The name of the publication is Taste Of Home;. I have heard that there are many, many complaints about this company...

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10:43 pm EDT
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Reiman Publications 30 Day Preview of Betty Crocker Cook Book

I got the Best of Betty Crocker Cookbook offer for a free 30 day examination and could return it if I did not want it. It took a couple months before it came and then it came a bill for the first installment was included. Before the 30 days were up I received another bill for two payments due before May 28 2011. There is no way that I had the book for 30 days to decided if I wanted it or not before they started billing. I bought the book but will never accept another offer from this company for a 30 day preview. I am also contacting the company with this complaint.

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5:17 pm EDT

Reiman Publications Beware

Backyard Living Magazine is such an informative, exceptional magazine.

Replacing it with Birds & Blooms just doesn't make it, it cannot compare

to the Backyard Living Magazine at all!

Bring it back, bring it back! Birds & Blooms concentrates on birds too

extensively, I am sure readers would appreciate more gardening solutions

and helpful backyard solutions. I have saved many articles from the Backyard Living Magazines which I intend to use in the future. The Birds and Blooms Magazine does not contain any articles which help the average

person who is looking for hints on being a better gardener. Why eliminate a good thing!

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9:03 am EDT
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Reiman Publications Keeps billing me for book I paid for

On April 10, 2010 I received the 2010 Annual Receipe book from Reiman Publications. I sent them check #5077 May 30, 2010. in the amount of $10.00, which was the price of the book. I keep getting billed for this book that I have paid for. I am not longer responding to this as I am wasting postage doing so. The company is Reiman Publications, P.O. Box 4002872, Des Moines, IA [protected].
Another complaint is I keep getting billed for renewing my subscription for Taste of Home Magazine, which I did not renew. This billing is coming from Reiman Publications Subscription Fulfillment Center, P.O. Bxo 5388, Harlan, IA [protected]. I have already sent them one statement stating I did not renew, but keep getting billed for. Please take care of these two complaints as I have had it with them. I do not intend to respond any more to either bills. Thank you.
Martha Burnaugh
The account number on the first complaint for the $10.00 is #[protected].
The account number on the second complaint for renewing my subscription is #[protected]

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2:24 pm EDT

Reiman Publications Don't do any contests from Country Magazine

My Mother did an online contest of finding the needle in country magazine and her info was accessed (perhaps sold by country magazine) by another bunch on scammers saying that she was the 1 millionth person to find the needle and blah blah blah, and then tried to get more info from her and tried to sell her more junk magazines. When I called the customer service I talked to someone in Asia that could not help me... I find this whole situation quite unsettling for a supposedly good magazine to be doing. There are too many scam artists out there to trick older folks out of their money. We will cancel our subscription!

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2:20 pm EST
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Reiman Publications snt me a magazine and a bil tha I did not subscribeto

I received a magazine with a bill attached. I never requested a subscription to the magazine. I attempted to reach the company by telephone, no one was available. The bill did not contain an e-mail address, therefore, i could not e-mail the company to discuss this matter. I amt not interested in the magazine and I would never have ordered it. Something like this could very easily mess up my credit. Would you please look in to this.

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RHNM
Albuquerque, US
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Dec 20, 2009 3:15 pm EST

Dealing With Poor Customer Service

All companies are only concerned with their bottom line. All companies have very poor customer service representatives. My advice:
1. First try to settle the matter with the company’s CSR. It will not do any good but you have tried.
2. Be polite but firm.
3. Ask for the name, number and state the CSR you are talking to is from. If you are transferred to a foreign country ask to speak to a CSR in North America.
4. Keep written copies of all your correspondence. Insist that all replies from the company be in writing. Good luck on that one, companies don’t like to leave a paper trail.
5. If you don’t like writing, record the calls, advise the CSR that you are recording the call.
6. If you have an attorney and three-party calling, arrange to have your attorney on the line before you call the company. My attorney advised me that you are not required to inform the CSR or company that another person is monitoring the call .Keep copies of all of the bills you receive. The eventual lawyers, FCC, BBB and state attorney general will want copies of all of your paper work.
7. File a complaint with the FCC about your cell phone carrier, it won't do any good, but it's on record.
8. If it is not a cell phone carrier, file the complaint with the FTC, or whichever of thousands of government agencies that handle your issue.
9. Please realize that all government agencies are overworked and have been paid off by lobbyist.
10. Join any class action lawsuit against the company.
11. File a complaint with your local Better Business Bureau.
12. Contact your state attorney general.
13. During this prolonged economic rough patch all companies are out to make money anyway they can.
14. Join any class action lawsuit against the cell phone carrier. The lawyers will take the bulk of the settlement after years of ligation. When the company finally settles they will pass the cost of the settlement onto their customers, write if off on their taxes or both if they can get away with it.
15. Do this with any company or service you are having problems unresolved problems with that company or service.
16. I realize this is a lot of work, but it’s the only way to get things to change. Don’t expect overnight results, they won’t happen.
I give you this advice at no charge.
RH – New Mexico

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4:35 am EST
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Reiman Publications Phone harrassment

Reiman publications continues to call my home. We changed the home number, but they found out my name in the phone book, I think, and continue to call my new number. I have never purchased a product from them and have no idea how they got my number. I frequently call them back with my Google voice number and do not speak... just to clogs up their lines. So far, nothing I have done seems to help. I'm no sure how they find me, but they do. I will report them to the Better Business Burrow from Wisconsin, their home base.

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11:16 am EDT
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Found an $80.00 charge on my account. When I called the number listed, it said "Welcome to Reiman Publishers." After about 5 minutes, with a machine that did not understand, was connected with someone in the far east. Tried to explain I had not order any biz kit and did not know why I was being charged. Finally connected to someone in the US who told me it...

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1:40 pm EST
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Dealing with this company has been a nightmare to say the least. I ordered a subscription as a gift for xmas 08. I ordered it around the end of Nov 08 and am still dealing with it today 2 months later. First, I used a susbscription card from the magazine- it was one price. Then when I called - It was another price. Then later when I got a thank you for...

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11:54 am EDT
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Reiman Publications Awful company

I continue to receive a billing from Reiman Publications indicating I still owe for a gift subscription for which I have already paid. If I did not keep my records and mark them paid, I would be sending them another check since there is no mailed confirmation for their having received it.

I called their billing department, (a number nowhere to be found on their statements [protected]) and was told their billing process is to send a repeat request for 3 months... What a way to do business, and there is no indication the procedure will change. However, the person from the Customer Department apologized for the inconvenience since this is the 2nd time I have had to call about my subscriptions.

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