Last year I asked Reiman not to send any more expensive annualXmas books when I sent my cheque. I kept getting bills from them and from Canada you cannot contact them easily, not by phone and not by email. It took months to resolve this and they were rude about "cancelling my account, " In spite of my request I got another book this year. Silly me, I decided to just pay for it and ask them again not to send any more. I sent a cheque in their pre-printed return envelope, and this morning it came back marked "Moved/unknown."
Here we go again!
I sent a check for taste of home magazine, I got no magazine and get constant billing from Rieman Publishing. I wrote letter and called their [protected] number to no avail!. I spoke to their foreign speaking service people and found it hard to understand and then was told that we would receive our magazine, now we just got another bill sent to my wife June Greene dated 02/18/11 invoice number 1000 for 2011 taste of home annual.. Now your bill says we need to hear from you despite the reminders we sent you, the above balance is still ovedue and the grace period on your account has ended?. Failure to send payment could result in forfeiture of your benefits and instigate more efforts to collect payment:. If I don't get them to cease and desist, this will be turned over to NY State dept". of consumer affairs and then to my attorney!.
Me and my wife are each billed separately for a magazine that neither of us have ordered. Do not ever bill us again. My next complaint will be to the State Attorney General's Office?. The 2 account numbers are [protected]
and [protected]".The name of the publication is Taste Of Home;. I have heard that there are many, many complaints about this company, . I will never orde anything that is published by this company".I will not pay one cent no matter how many times I am billed|.Never, Never again will I be taken in by this company'.
I got the Best of Betty Crocker Cookbook offer for a free 30 day examination and could return it if I did not want it. It took a couple months before it came and then it came a bill for the first installment was included. Before the 30 days were up I received another bill for two payments due before May 28 2011. There is no way that I had the book for 30 days to decided if I wanted it or not before they started billing. I bought the book but will never accept another offer from this company for a 30 day preview. I am also contacting the company with this complaint.
Backyard Living Magazine is such an informative, exceptional magazine.
Replacing it with Birds & Blooms just doesn't make it, it cannot compare
to the Backyard Living Magazine at all!
Bring it back, bring it back! Birds & Blooms concentrates on birds too
extensively, I am sure readers would appreciate more gardening solutions
and helpful backyard solutions. I have saved many articles from the Backyard Living Magazines which I intend to use in the future. The Birds and Blooms Magazine does not contain any articles which help the average
person who is looking for hints on being a better gardener. Why eliminate a good thing!
On April 10, 2010 I received the 2010 Annual Receipe book from Reiman Publications. I sent them check #5077 May 30, 2010. in the amount of $10.00, which was the price of the book. I keep getting billed for this book that I have paid for. I am not longer responding to this as I am wasting postage doing so. The company is Reiman Publications, P.O. Box 4002872, Des Moines, IA [protected].
Another complaint is I keep getting billed for renewing my subscription for Taste of Home Magazine, which I did not renew. This billing is coming from Reiman Publications Subscription Fulfillment Center, P.O. Bxo 5388, Harlan, IA [protected]. I have already sent them one statement stating I did not renew, but keep getting billed for. Please take care of these two complaints as I have had it with them. I do not intend to respond any more to either bills. Thank you.
The account number on the first complaint for the $10.00 is #[protected].
The account number on the second complaint for renewing my subscription is #[protected]
My Mother did an online contest of finding the needle in country magazine and her info was accessed (perhaps sold by country magazine) by another bunch on scammers saying that she was the 1 millionth person to find the needle and blah blah blah, and then tried to get more info from her and tried to sell her more junk magazines. When I called the customer service I talked to someone in Asia that could not help me... I find this whole situation quite unsettling for a supposedly good magazine to be doing. There are too many scam artists out there to trick older folks out of their money. We will cancel our subscription!
I received a magazine with a bill attached. I never requested a subscription to the magazine. I attempted to reach the company by telephone, no one was available. The bill did not contain an e-mail address, therefore, i could not e-mail the company to discuss this matter. I amt not interested in the magazine and I would never have ordered it. Something like this could very easily mess up my credit. Would you please look in to this.
Reiman publications continues to call my home. We changed the home number, but they found out my name in the phone book, I think, and continue to call my new number. I have never purchased a product from them and have no idea how they got my number. I frequently call them back with my Google voice number and do not speak... just to clogs up their lines. So far, nothing I have done seems to help. I'm no sure how they find me, but they do. I will report them to the Better Business Burrow from Wisconsin, their home base.
Found an $80.00 charge on my account. When I called the number listed, it said "Welcome to Reiman Publishers." After about 5 minutes, with a machine that did not understand, was connected with someone in the far east.
Tried to explain I had not order any biz kit and did not know why I was being charged. Finally connected to someone in the US who told me it was not Reiman Publications, and they had not charged me anything. Had ordered Taste of Home magazine.
The next day, after paying bill, I got the $80 charge. Was told my US representative they had not charged me, then was disconnected.
If this is how they treat customers, I will not be renewing my subscription nor, will I ever get one again from them.
Dealing with this company has been a nightmare to say the least.
I ordered a subscription as a gift for xmas 08. I ordered it around the end of Nov 08 and am still dealing with it today 2 months later.
First, I used a susbscription card from the magazine- it was one price. Then when I called - It was another price. Then later when I got a thank you for your subscription card in the mail it was another price. When I phoned I was given yet another price. After 4 different prices... I demanded to know the total. They admitted their error and gave me the cheapest price.
Then...The real problems started. First they claim the cc # was incomplete so the transaction didn't go through. (that took 2 weeks for me to find out) Then when I gave it again, they assured me it went through and was accepted. But later I noticed it was never charged to my CC. The third time i called to ask when this was going to be charged to me CC... they informed me my order got cancelled - with out notice. I never would have known this if i had not been constantly looking at my CC balance online and calling them.
Now they have reactivated the account and they are going to bill me. Can't wait to see how that is going to turn out based on other complaints here.
IF you have to deal with this company, take note of who you talk to & take as much info down as you can. Keep all emails and or notices/letters.
Know that they are a division of Readers Digest, and that the only real help and info I got came from the Readers Digest office - NOT Reimans.
Also, know they can't use any kind of gift card, and a lot of the 1800 numbers they have to "help" you - Don't work from Canada. Fustrating dosen't even begin to describe it.
Never ever again!!
I continue to receive a billing from Reiman Publications indicating I still owe for a gift subscription for which I have already paid. If I did not keep my records and mark them paid, I would be sending them another check since there is no mailed confirmation for their having received it.
I called their billing department, (a number nowhere to be found on their statements [protected]) and was told their billing process is to send a repeat request for 3 months... What a way to do business, and there is no indication the procedure will change. However, the person from the Customer Department apologized for the inconvenience since this is the 2nd time I have had to call about my subscriptions.