Purchased two - eight pattern water nozzles and they were guaranteed not to leak and comes with a lifetime...
Ray Padulas customer service & 10 year no questions asked warranty is non existant!!!
The products they sell, even the top of the line Super Spray does not last a full season even when treated with care
E-mails are not answered
Their voice mail is always full
Even when I have been able to leave a message the call is not returned
Best way to put it is they do not care about you, they only care about selling their products anyway they can by stating their bogus guarantee.
On a scale of 1 - 10.
I 'd give them a 0
Stay away from this company & their products
Purchased a Swirler Deluxe sprinkler in OCT2010...product stopped working within 1 month...have been trying to reach customer service through e-mail, phone, on-line chat - no luck and no return of e-mails, VM box was full per pre-recorded message, and on-line chat not supported by my browser. STAY AWAY FROM THIS RIDICULOUS "COMPANY". Products are packaged nicely and they promise a lifetime warranty...they just didn't specify whose lifetime. I purchased this sprinkler at full retail price at a reputable local hardware store. Will be going back there to let them know not to carry this line of products.