Ray Padula reviews and complaints
Warranty Scam
Purchased two - eight pattern water nozzles and they were guaranteed not to leak and comes with a lifetime warranty. I had them both for less than a year and they both leak. I sent numerous emails and each one of them came back with replies stating they would get back within 48 hours… NEVER HAPPENED!!! If you try calling any of their customer service...
Read full complaint and 5 commentsNon existant customer service
Ray Padulas customer service & 10 year no questions asked warranty is non existant!
The products they sell, even the top of the line Super Spray does not last a full season even when treated with care
E-mails are not answered
Their voice mail is always full
Even when I have been able to leave a message the call is not returned
anyway
Best way to put it is they do not care about you, they only care about selling their products anyway they can by stating their bogus guarantee.
On a scale of 1 - 10.
I 'd give them a 0
Stay away from this company & their products
Company Business Name: Ray Padula
Country of complaint: United States
Terrible Product and Even Worse Customer Service
Purchased a Swirler Deluxe sprinkler in OCT2010...product stopped working within 1 month...have been trying to reach customer service through e-mail, phone, on-line chat - no luck and no return of e-mails, VM box was full per pre-recorded message, and on-line chat not supported by my browser. STAY AWAY FROM THIS RIDICULOUS "COMPANY". Products are packaged nicely and they promise a lifetime warranty...they just didn't specify whose lifetime. I purchased this sprinkler at full retail price at a reputable local hardware store. Will be going back there to let them know not to carry this line of products.
Company Business Name: Ray Padula
Country of complaint: United States
purchased 2 hoses, they leaked within 6 months. have been sending warranty info but have not received a single response.
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