Purchased two - eight pattern water nozzles and they were guaranteed not to leak and comes with a lifetime...
Ray Padulas customer service & 10 year no questions asked warranty is non existant!!!
The products they sell, even the top of the line Super Spray does not last a full season even when treated with care
E-mails are not answered
Their voice mail is always full
Even when I have been able to leave a message the call is not returned
anyway
Best way to put it is they do not care about you, they only care about selling their products anyway they can by stating their bogus guarantee.
On a scale of 1 - 10.
I 'd give them a 0
Stay away from this company & their products
Purchased a Swirler Deluxe sprinkler in OCT2010...product stopped working within 1 month...have been trying to reach customer service through e-mail, phone, on-line chat - no luck and no return of e-mails, VM box was full per pre-recorded message, and on-line chat not supported by my browser. STAY AWAY FROM THIS RIDICULOUS "COMPANY". Products are packaged nicely and they promise a lifetime warranty...they just didn't specify whose lifetime. I purchased this sprinkler at full retail price at a reputable local hardware store. Will be going back there to let them know not to carry this line of products.
You should file the fraud complaint with the Authorities.
Your bank will file an internal fraud claim, but generally this does not get forwarded to the police or any other law enforcement agency. If you want you complaint to go beyond a financial return then you will need to also file a report with the correct law enforcement agency who has jurisdiction over them.
Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
A consumer site aimed at exposing unethical companies and business practices.
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
You'll definitely get some directions on how customer service can best solve your problem.
Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.
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