Ray Padula — Warranty Scam
Purchased two - eight pattern water nozzles and they were guaranteed not to leak and comes with a lifetime warranty. I had them both for less than a year and they both leak. I sent numerous emails and each one of them came back with replies stating they would get back within 48 hours… NEVER HAPPENED!!!
If you try calling any of their customer service numbers you will get a reply that their mail box is full try again at another time – Gee! I wonder why that is!!!
I purchased them at my local ACE Hardware store and I called them to let them know what I was dealing with and they were much surprised with the experience I was having. Ace Hardware requested that I would immediately return them to the store for a full refund, note the return on their corporate network and they would return them to Ray Padula for a refund.
Well I’m satisfied with how Ace Hardware responded, but I’m not quite confident anything will become of this! One thing for sure though, I won’t be purchasing anything else with Ray Padula’s name on it!