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CB Pet Supplies Plus

The good, the bad, and the ugly - discover what customers are saying about Pet Supplies Plus

Welcome to our customer reviews and complaints page for Pet Supplies Plus. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Pet Supplies Plus.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Pet Supplies Plus's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Pet Supplies Plus, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Pet Supplies Plus. Your feedback is an important part of our community and will help others make informed decisions.

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K
3:48 pm EDT

Pet Supplies Plus refund

Returned unopened puppy training pads. 14 dollars. They insisted on returning it to my debit card. That is what they say they did! My bank has no record of the transaction. I was not told to expect a delay in the funds being returned to me! Still waiting. Giving them 5 days then I am contacting BBB and make complaint at local police department.I will just choose to do business at Petco.

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J
10:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

Was terminated at company meeting in front of entire staff; was presented by management with a false report on me having bad attitude, when I provide the best in customer service. They also wrote statements defaming me to make me look like a bad employee and, since I've no write ups, because I'm a good employee, they had to manufacture a complete page of...

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8:10 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Several months ago I wrote a letter of complaint to the headquarters of Pet Supply Plus because on countless occasions I have witnessed the birds in that store being neglected in the sense that they have little or no food, filthy or no water, and many of these birds had untreated diseases/illness. Today I stopped in again to check on the situation and...

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10:53 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

I just had my son's youngesst guinea pig die today. The guinea pig was not healthy when I bought him, which I didn't know until it was too late to return him for a refund. This is not first unhealthy animal that I bought from Pet Supplies Plus. I have gone into the store to consider buying an animal and found that the animals had no fod or water. I will not...

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7:22 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Today i witnessed something so disturbing, i almost puked! I walked into Pet Supplies Plus of Lima Ohio and my heart broke in two! I stood there, watching this defenseless Canary being horrifyingly neglected. Its beak was never attended too, so it became horribly deformed! Then i took another look, and saw its nails. ALMOST A HALF AN INCH LONG! OMG! They...

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