NortonLifeLock reviews and complaints
norton lifelock
September 2022 I subscribed for Anti Tracking. Would not load. despite repeated chats and phone calls, nothing resolved and no refund. 11th May 2023 subscription renewed but anti track still would not load. despite chats, phone calls and emails problem not resolved. I requested cancellation and refund.
despite 9 phone calls 4 live chats five emails, i have received three emails
quoting: 30th May 2023 RMA100000000000013102281
6th June 2023 RMA 100000000000013125475
2th June RMA 100000000000013125475
case nunbers [protected], [protected],[protected]. three times I am told it takes ten days each time i question another ten days. three times billing will phone me. still nothing.
Country of complaint: Australia
Desired outcome: Please refund
Abuse of customer confidential data
Around 10 AM 9/29/[protected]) Support staff was not technically capable of performing refund procedures on a Mac computer. Situation degenerated to support techs opening a remote session on my Mac desktop. These acts ensued: 1. I was told that all the fields on the refund submission form must be filled in even though the interface clearly...
Read full complaint
We have received your comment. Thank you!