Menu
Write a review
File a complaint
ComplaintsBoard
C
1:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The Mugg and Bean across from East Rand Mall at the Total is pathetic service and food. Last week Friday I ordered a Spinach and Feta Quiche and got food poisoning. So Today 04.11.2021 me and my husband decide to stop for a coffee and got rude service the coffee tasted watered down and the filla my husband bought me was off again. As we walked out there...

Read full complaint and 1 comment
ComplaintsBoard
C
11:43 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On Thursday I went to Mugg and Bean gateway. After having a problem with them once before I decided to give them another chance. I get there and theres no one to help me get seated. So I help myself, find a booth and get comfortable. TWENTY FIVE minutes later a waitress comes over. She says oh sorry maam your not supposed to be sitting here its reserved for...

Read full complaint and 3 comments
ComplaintsBoard
L
2:22 pm EDT

Mugg And Bean I have serious doubts that I will ever go there again

I ordered a take away omelet with bacon and double cheese this morning 07:00. When I eventually had achance to eat it during my lunchtime I was utterly disgusted. No utensils, serviettes OR even a pinch of salt. The omelet was wrapped in a paper which stuck to the bottom. The bacon is burnt black, And to top t all I was charged R59 for this disgrace! I wanted to pay by debit card but was informed the network is down, my card was swiped twice. When I asked for proof of the failed transactions, I was told it didn't connect herefore there is no slips. I ended up going to the ATM to go and withdraw cash. This was the first time I visited this outlet and because of what happened I have serious doubts that I will ever go there again.

Company Business Name: Mugg And Bean

Country of complaint: United States

Website: themugg.com

Read full complaint
Hide full review