Modern Life Trend reviews and complaints
Adding an item to my order
I ordered 1 power saver device and told my card company it was legit, The order was processed and later another $9.99 was added. I contacted Modern Life immediately and was told they were busy and someone would reply. After 24 hours I again e-mailed them with the same answer. 6 back and fourths with out any solution I sent all info to my card company for...
Read full complaintPortable space heater
I ordered two portable space heaters. I recieved 6 space heaters and was charged for 6 space heaters. Due to a glitch in their website my order was processed 3 times.
I asked for them to refund the overcharge and to provide shipping labels to return the 4 items I did not order.
They expect me to pay for shipping of the remaining 4 items, that I did not order, and that they charged me for, in order to get my refund.
Terrible customer service! Why would I have to pay shipping for their mistake?
I expect an apology for the error in charging me three times and for the inconvenience of me having to return items I did not order. The only way for me to get a refund is to pay to return items I never ordered.
Country of complaint: United States
Website: imoderntrend.com
Desired outcome: paid shipping labels to return 4 items I never ordered
Sweeper robot vacuum, received it, doesn't work, it won't move!
I purchase a robot vacuum from this online company and received it relatively fast but the sweeper is a joke. It doesn't move and it's supposed to work on carpet and floors. The sweeper doesn't sweep, it failed its purpose in life and I am 80.00 dollars short and very unhappy. How can they deceive people so easily, making fake reviews and even making thi...
Read full complaint and 1 commentJXL Camera
Purchased 3 cameras mid-December 2022. Terrible Winter in Michigan prevented me from installing immediately. Requested refund in May after unsuccessful with installation. Refused since it had been too long since purchase. Then requested tech support for help with installation. After being on-hold for a half-hour, they connected me to a Honda Dealership?! I...
Read full complaint and 1 commentHydramist humidifier
Do not order from this company. I ordered two humidifiers and almost one month later, still haven't received them. Each time I called the customer service number I was told the product would be mailed that week. Each email received from them said they were working as fast as they could to fill my order. I paid through paypal and filed a complaint with them. I emailed modern life trend and told them I wanted to cancel my order and the email response was they have shipped my products. I am sure I will not receive anything from them and that i'm going to write the money i've lost off as lesson learned.
Country of complaint: United States
Address: 5525 S. Soto st. Vernon CA 90058.
Website: modernlifetrend.com
Desired outcome: I want to be credited for all of the amount I paid through PayPal.
Do not order a Hydramyst humidifier. Worked for a couple months really well. Then no one in customer service will help. Can’t get replacement parts, can’t get replacement filters. The mist quit working because the pins no longer connect. It’s junk and for the price terrible. Buy something else. They don’t even honor their warranty so just don’t buy it.
The wall heaters and the company
What a joke. I ordered the three for 146.00. Save your money and go to your local superstore and get one that plugs in. * I ordered and paid for 3- I received 1 * The directions are difficult to understand * The device is junk! SUBPAR * Apparently this company is known for sending the one which is tracked and then insisting that they have proof that I...
Read full complaintSpace heater
I purchased a space heater from Modern Life Trends. I didn't work as promised and requested to return it .After multiple emails they gave am a phone number that was restricted, so I emailed again, many times. Finally they gave me an address to return it to and watched the tracking when be received. After 2 weeks I emailed them again and they said they...
Read full complaint and 1 commentProduct not received
Modern Life Trend 427 E 17th St Costa Mesa, CA 92627, USA Tel: [protected] [protected]@modernlifetrend.com I ordered 3 Bulb Cam products for $117.96. I never received my product. I tried to email the company numerous times but they wouldn't respond. I even filled out their contact form on their website. No response. I tried calling them anytime day or night...
Read full complaint and 25 comments