Lumio Solar reviews and complaints

I need my roof replaced. The sales guy told me that if anything happened to my roof they would take it down and put it up for free because of the warranty. Well just found out that's a no. The cost would be 250. To 300 pre panel I have to go with them because of the warranty, it will voided it and you know how long it will take 6 to 9 months for them to come and do it. I'm like wth. But if I bought panel they would be here in a week. It's all about the money and not the customer s. I'm so mad. Don't use the company. They promise me that I would not get a light bill, that was a lie. I would get a check at the end of the year for the credit for the grid, that was a lie. I would get 10000 credit for my taxes, well I don't qualify because of my tax bracket. Now this. I'm so sick in tired of the company. You can't even talk to a supervisor. She so back up from all these complaints that she can't get back to me. It will be a week. They told me if I sold my house that they automatically get the loan, that was a lie.

In July a door-to-door salesman for Lumio Solar came to my door soliciting solar panels. While I do have a sign posted stating no solicitors, I have been interested in installing solar. I agreed to let another person from the company come over to show me their services.

The sales pitch was informative & I decided to move forward as financing was available. I signed contracts by end of August & was told to have access to my electrical panel available immediately as they moved quickly. There was no communication from Lumio until the beginning of December even after I reached out. I was informed I would have my power shut off for the installation & would need to make sure the electric panel was accessible. A week later than scheduled, the solar panels were all that was installed & power wasn't shut off to replace the electric panel as informed. I took time off of work because I was told my power would be off.

I contacted Lumio via phone and email numerous times to find out when my electric panel would be installed. After over 6 weeks of non-working solar panels, my electric panel was installed. A very crude & large chunk of my ceiling and walls were cut out for a 1/2" wire. I could more than comfortably fit my body in the holes created. I have been attempting to have the holes repaired since the end of January. Along with this, they changed breakers for other appliances that are the wrong size and would damage my appliances. They did not properly install a wire to pass inspection. I still have not been able to see the end of this project.

Lumio sent Costless Roofing, they have been unlicensed since November 2022, to do the patchwork. He covered the edges of the electric panel. The inspector cannot open it to pass it. The patch will have to be completely removed and redone properly. It is the worst drywall repair I have ever seen. Lumio will not let me do the work myself and compensate my efforts because I am not licensed...