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The good, the bad, and the ugly - discover what customers are saying about LovelyFloraWorld

Welcome to our customer reviews and complaints page for LovelyFloraWorld. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with LovelyFloraWorld.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used LovelyFloraWorld's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with LovelyFloraWorld, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with LovelyFloraWorld. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
L
4:35 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered flowers for my daughter for mother's day as she is a single mum and I wanted her two boys to be able to give something nice to their mum. Got confirmation of my order and a email saying they had been dispatched. Nothing has arrived and I am very disappointed and so are my grandsons. 1122822 this is my order number. 26/03/2022 is when they...

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ComplaintsBoard
J
10:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LovelyFloraWorld Postal flowers

Order Number: 772567 Cost: £19.94
I ordered a bouquet of flowers on December 21st 2020 for delivery on Christmas Eve as I could not be with my daughter and family due to Covid restrictions. I emailed the company when they did not arrive on Christmas Eve and received a general reply stating there were delays due to Covid and the hold up of delivery lorries at Dover Port. I accepted this information with a good heart and waited until the flowers were delivered. They finally arrived on December 31st, were not well packed and were in extremely poor condition. My daughter cut the stems, plunged them in to water immediately and hope for the best. After 3 days they were drooping and dying with none of the roses opening at all. I paid nearly £20 for this gift and feel extremely aggrieved at the casual uncaring attitude of the Company. I have sent two messages of complaint and tried telephoning but have had no response. My family and I have used this company many times with satisfaction, but will we will certainly avoid them in the future.

Desired outcome: I would like a full refund

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