KB Homes reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about KB Homes
Welcome to our customer reviews and complaints page for KB Homes. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with KB Homes.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used KB Homes's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with KB Homes, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with KB Homes. Your feedback is an important part of our community and will help others make informed decisions.
Housing
I bought a brand new KB Home in 2020. Within 4 months in, the pipes exploded in the wall in the kitchen. The home is under a short 2 year warranty. They came and fixed all issues which I had to take 7 days off to just watch them come in and work. 2 years later, another pipe burst in the kitchen wall but in a different place. Hired a plumber to come fix the...
quality of work/ warranty
I have been having issues with my home since it was built in 2016. KB only provides a 2-year warranty, but my issue was not because of non-maintenance it was due to poor quality work. It started with my plumbing where I kept having my toilet stop up, I spent hundreds of dollars on plumbers and new toilets until I had someone to come out and take the pipe out to find there was another pipe inside of the pipe (which I have pictures and the pipe). I have had an electrical issue since 2016 I was told I was using too many amps in my kitchen the reason the other side of my kitchen would knock off at the breaker. So, I only started using one appliance on each side of the kitchen at a time. Now that I have new appliances it happening to where I must unplug one side of the kitchen before, I can use the other. My first roof leak was in 2019 I called KB homes and they told me my warranty was out of date again and referred me to a roofer. Now again my roof is leaking, and it has come through into my home now I'm having to replace sheetrock and wood from the attic. I was told both time by the roofing company that it was not done right in the beginning.
Desired outcome: I would like for my home to be fixed correctly and to be refunded for all the previous work I've paid for.
Giving a Voice to Consumers
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