JR Cigar reviews and complaints
Auction
JR Cigars conducts an auction on their wed site. I bid on a box of cigars and won the bid. Days later I get a phone call stating I would not be receiving the cigars as they were "out of stock". How can a company put an item on auction (which lasted a week) and then not honor the results. I did bid MORE that the minimal price. They advertised a quantity of...
Read full review of JR Cigar and 1 commentPrice gouging
I went to the JRCIGAR website to order my standard order. I wanted to do it before April 1 when the S-CHIP tax increases on cigars. Imagine my surprise when I found the cigars had already increased almost 50%. When I wrote and accused them of price gouging, they said it wasn't them it was the manufacturers. I challeged that as I doubt a second rate cigar maker in the Dominican Republic is going to increase their prices that much knowing that in a short month their cigars will experience another whopping increase. I told JR I didn't believe them and asked them to send me invoices to prove this claim. They of course have not bothered answering. JRCIGARS are price gougers!
The complaint has been investigated and resolved to the customer’s satisfaction.
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