Gesal China S.L. Reviews: See What Customers Are Saying on Complaints Board

Gerardo Sal of ES

Dec 04, 2018 7:38 am EST

Verified customer

Gesal China S.L. ladies belt

We ordered 20 belts in our order [protected] and you shipped them in
code PQ5KJZ0485852710138109H. Attached please find copy of your confirmation
and dispatch information. We ordered in Black color you confirmed Color Black, but
we have received the belts and they are pink color, which we dont want since we
will not be able to sell pink belts.
Please send us your prompt reply and solution to this mistake.
Best regards.
Gesal China S.L.

Country of complaint: Spain

Address: Calle Alvarado 30 - - El Rosario, Santa Cruz de Tenerife - Spain

ZIP: Spain38109

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Gerardo Sal of ES

Aug 23, 2018 6:30 pm EDT

Verified customer

Featured review

complaint

Attached please find a copy of the claim we sent on August 19th, to which we have not received any reply or acknowledgement of receipt. Please send us an acknowledgement of receipt and give us an estimate date of answer to our claim. Attached please find all the information sent on August 19th. Thank you for your help in solving this matter. Best regards Gesal China S.L. Gerardo Sal - Owner