I had to open a CareCard with GEMB for pet expenses at a Animal Hospital when my cat became very ill. The charges totalled $1585.00. I was sent a card about two weeks later, after filling out the application at the Animal Hospital and being approved for $4100.00. A statement came a week later. The payment was due to be paid by the 28th of May. Today, the 20th of May a debit to my checking account for $250 was posted without my consent or knowledge. It overdrew my account as I was planning on putting the funds for a payment the following week. This company is very dangerous and needs to be stopped.
This is an overview of the payments I have made to GEMB over the past few months. This is additional information to be added to my previous complaint.
03/16/11 BILL PAYER (PC) [protected] Q CARD -$100.00, 03/17/11 BILL PAYER (PC) [protected] Q CARD -$100.00, 04/22/11 PURCHASE 90630422031290444262401 ON 04/22 AT AMAZON MKTPLACE PMTS AMZN.COM/BILL WA -$26.18 (not a purchase, a payment), 04/29/11 PURCHASE 90630428010057044262401 ON 04/28 AT Payment+FeeGEMoneyBank [protected] OH -$42.00 (this was NOT a purchase, it was a payment that was made over the phone and I received no conf. #)
I made a purchase from Sam's club on 10/7/09 - the cashier swiped my card for the people that were behind me & I got charged for their purchase. I went to Sam's since GEMB customer service would not do anything - he reviewed the video from that day and confirmed it wasn't me. He made copies of the generic form letters they sent me and also the pics and mailed them to GEMB - also course GEMB states they never rec'd them. I emailed the president of the GEMB, filed a complaint with the BBB and I'm also filing a compliant with the Office of Thrift Supervision. WE MUST STOP THIS INEPT PERFORMANCE OF THIS COMPANY. If I was reimbursed for the time and effort I put into getting this bogus claim off my statement I would have lots of money!!! I found the above links and ideas from the following website: http://ge-money-bank.pissedconsumer.com/class-action-law-suit-time-gemb-crooks-20080927137202/1.html
GE Money Bank got an incorrect address from vendor.
When statement mail was undeliverable, the Account Start Date should have been adjusted and the vendor should have been notified.
I received no account info, I could not pay. I went back to the vendor and paid the entire bill with Am Ex. The vendor contacted GEMB and I closed the account.
GEMB filed a negative credit report anyway! And they have not reversed it!
That report went to my home equity mortgage bank. They suspended the mortgage and filed its own report.
The impact of this purchase is that a line of credit I paid for is SUSPENDED and unavailable for needed home repairs, and the interest rate of my child's college loan is affected - - in spite of my previously excellent credit rating.
My name is Trooper Mata from the Michigan State Police. I'm working on a Fraud complaint against GEMB.
I looked on line thinking I would call and help an 80 year old couple take care of their problems. I ran into the same roadblocks as the rest of you.
I'm willing to do my best to take this thing to the next level. What I'm asking from you all is some help.
Anyone who is willing to mail me a handwritten (or typed and signed in your own hand) letter about their problems with GEMB will help move things along.
Here is what I need, in this order:
Date your problems started.
Who were you in contact with.
Outcome. (please note if the problem is still ongoing)
Your full Legal Name and contact information.
Address, city, state, zip
Contact phone number, (work, mobile or home is fine)
I want to find out what's going on with these people and who they really are. I need your help.
Michigan State Police, Wayland Post #69
Wayland, MI., 49348
This company made a credit inquiry without authorization from myself. This is disturbing and unethical, as these inquiries hurt my credit score. There is no phone number listed to contact them.
I found out I had a GEMB account from my Credit report monitoring service. I tried contacting them using the number they provide to the credit bureau, but it's not connected.
Googling them I found a number that got through. They wanted the account number which I didn't have since I didn't open the account. They couldn't help me.
I reported to fraudulent account to the credit bureaus.
GEMB reported a false address in another state to the credit bureaus, then used them to get my correct address and started sending me bills for $8, 000 of medical services. I'm retired military, my medical is paid for by medicare. The balance is now over $12, 000 and they have sent it to collections.
The fraudulent account was opened online, so no signature is involved. GEMB got my correct address from the credit bureaus. There is no effort on their part to verify the fraud and they are taking no corrective action.
I'm now filing bankruptcy.
I have a loan with GEMB and for the life of them they can't post a payment to my account correctly. I have to call every month and even then they still get it wrong. What agency can be contacted to report this and so help me if they are getting bail out money my head will exploide! It takes them 18 days to process a check, they don't do electronic transfers like normal banks. I hate them with a white hot flame.
Not a complaint but this company GEMB/CARECREDIT shows up on my credit report and I do not know what it is from. Report shows acct # [protected]**** Revolving account opened 2006-02-01 Account Closed . I would like to know what this is from as it is not listed on my report except as the GEMB/CARECREDIT in Ketterint OH and is listed as a Trade account. Who are you?
WE ARE BUILDING A HOUSE THIS CAME UP ON MY CREDIT REPORT, THE ADDRESS WAS LISTED
ON CREDIT REPORT AS GEMB P.O. BOX 9 84100 EL PASO, TX 79998. I HAVE BEEN TRYING TO
FIND A TELEPHONE # FOR THIS AND AM UNABLE TO LOCATE IT. ON ANOTHER CREDIT REPORT
WAS COMING UP AS GECC?????
CAN SOMEONE HELP ME WITH A TELEPHONE ######??????
For the last several months GEMB have given me a call to let me know that my payment was late. The only problem is I paid it 10 days earlier. GEMB has a very bad habit of taking as much as 18 days from the day it's been mailed to post a payment. Then when I call to complain the only help that I get is that I need to make the payment sooner and they process the payments the day they get them. They also suggested that I call and they will take the payment over the phone for a $10.00 fee starting in May. Yeah more money pissed away! Does anyone have a phone number or a contact that will actually do something or is this just how they do business. I am stuck with the boat loan because if I refinance it's used and it will be at a higher rate.
We re-financed our home. We used Pacific Title to contact all creditors. We had a phone three-way conversation with the Represenative of GEMB concerning our JCP account. An agreement was reached through Pacific Title Company, a check was cut. It had to be endorsed by my wife and I and GEMB. Immediately after cashing the check they sold the account to another collection agency and it is still listed as an unpaid debt. We paid off about a dozen of these collection companies and found that about half of them resold the debt to another collection agency after cashing the checks. You can make a lot of monet when you can keep selling the same item over and over.
When refinancing my home mortgage, I was told by a representative of Countrywide Home Loans that there was a credit inquiry done on March 4, 2007 by GEMB (I believe this company to be GE Money Bank). There are numerous complaints logged on the internet against GEMB. I was told by Countrywide that I had to submit a letter stating that I am not aware of any inquiry made to GEMB on my behalf.