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The good, the bad, and the ugly - discover what customers are saying about Floridian Ballrooms

Welcome to our customer reviews and complaints page for Floridian Ballrooms. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Floridian Ballrooms.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Floridian Ballrooms's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Floridian Ballrooms, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Floridian Ballrooms. Your feedback is an important part of our community and will help others make informed decisions.

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5:33 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

My Family and I have had 4 events in the last past 3 years. All different type of occasions 2 weddings, a quince, and a wedding anniversary. All event came out great that is why we continue to be repeated customers. Every time we would come back to Floridian they have a lot of bookings. I as a customer have received the services promise by this company...

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6:56 pm EDT

Floridian Ballrooms Wedding planner personnel and subcontractor

My daughter and my brand new son-in-law wed on August 8, 2008, and booked the Floridian Ballrooms for the reception. They had the most disappointing and frustrating experience with the banquet personnel, from the general manager Damian Covos and his staff to a subcontractor they use, Fairytale Designs by Cary in Hialeah, FL.

They had a very good first impression of the place on their first few visits, until the problems started. One of the first problems they encountered was the printing of the invitations. They were made by the Fairytale Designs, not once, not twice, but three times before they could get it right, due to consecutive errors in spelling, formatting and design. This resulted in delay of mailing of the invitations. But the most infuriating part of this whole thing is the inability of these people to take responsibilities, to talk professionally and not be so rude and to offer any consolation to us. They spent more time making excuses and being so defensive. Whenever a new problem would arise, my daughter would call the office time and time again, only to be ignored and not get a call back. They were only accommodating to them when it was time to collect more payments. Here are some example of their comments: 1. When my daughter complained about the invitations, Mr. Covos replied that this happens all the time, and they have no control over it. In other words, they don't even check the finish product and just sends it on to the customer and forget about it. Then when my daughter and her husband finally asked why they do not follow up on these problems or call them back, Mr. Covos again answered, "we can't possibly follow up on everybody, we have too many clients. 2. On the day of the wedding, the flowers delivered to the ballroom was the wrong color and when we complained to Cary, the subcontractor, she rudely answered, "the flowers are not in season, it is what it is."

These people charge a pretty penny for their service, they should not be in a business with this kind of attitude.

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Charlotte_Castro
Miramar, US
Jun 21, 2016 5:11 am EDT

My wedding reception was held at the Floridian Ballrooms in Pembroke Pines, FL. The venue was picture perfect and the staff couldn't have been more helpful. I loved the fact that the Floridian Ballrooms were with me every step of the way. I remember taking a moment watching all my family and friends dancing and having a great time. It was then I realized my wedding was more beautiful than anticipated. Months after my wedding, I still had loved ones commenting about how amazing the wedding turned out!

Just this past weekend, we celebrated my mother’s 50th surprise birthday party at the Floridian Ballrooms. The staff made it happen Again! The emotional reaction of my mother spoke a thousand words. The place looked AWESOME!

I can’t wait to plan our next family celebration at the Floridian Ballrooms.

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Yina 0124
, US
Apr 13, 2012 12:32 pm EDT

I got married in d'class in 2009 and I was amazed by their service and decorations. However I paid half the amount my sister is paying inf Floridian and she's getting married in two weeks, they're hiring an outside caterer because when they went for the food tasting they said the food was disgusting! I'm just praying that everything goes well because I don't want them to ruin their day!

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Diappointed Customer
, US
Mar 08, 2012 11:16 pm EST

, Reading this makes me think if... D'CLASS Banquet hall in Miami has the same so called owner Damien Covos could they be the same guy? My daughter just had her wedding there and their service sucked big time, food was cold, chicken was dry salad was saggy and the bread hard as a rock, before the ceremony started they moved the alter because the microphone wasn't in ranched all this in front of our guest how unprofessional. They started taking out the centerpieces 1 hour before the party was over, I spent my daughters wedding giving complains to the staff. When I complained to management the next day, Damien Covos
e-mailed me apologising, he said he was the owner...I wonder could this be the same men? Well I DO NOT RECOMMEND
D'CLASS BANQUET HALL in Miami to no one!

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lele213
stn mtn, US
Jan 07, 2012 6:00 pm EST

Sorry please email me at lele213@hotmail.com subject wedding locations, thanks

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lele213
stn mtn, US
Jan 07, 2012 5:58 pm EST

Well I'm from out of town and i was thinking of having my wedding there does anyone have any suggestions for me?

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NotThrowingMoneyAway
West Palm Beach, US
Sep 28, 2011 6:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Sorry to hear so many bad comments, not being from the area it's one of the places we liked because it is so close to the Church that the wedding is at and the pictures look so nice. But for $15k ++ We're gonna have to think it over.

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SUMMERTIME0076
Sunrise, US
Aug 21, 2011 2:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Absolutely AGREE with ALLL the Negative comments-----Living nightmare is basically the best way to describe it------they are unprofessional, rude, argumentative, and are only out for money. Once they have your money they treat you like you don't matter. You will not get a response to your questions, wether they are in email form or voicemail. SO DON'T BOTHER. They charge extra for everything. And what ever you do, do not use their subcontractors, you will not be happy... WASTE OF TIME AND MONEY!

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cari1221
Pembroke Pines, US
Jul 19, 2011 11:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi!
I was trying to do my wedding there but i guess is not a good idea...any sugestion ? im from Pembroke Pines
Email me please ... cari1221@yahoo.com

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whatsup!
weston, US
Jan 06, 2011 7:33 pm EST

I disagree, I had my wedding in the Floridian Ballroom and It was the Best. The staff at the office were very helpful and sweet the staff at the party were amazing they helped me with whatever I needed and they were very warm. The food was great, fresh and delicious, the service is amazing. It is a great place to celebrate anything you want. I have nothing but good time there and I recommened to couple of friends and all were very happy.

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Star Wars
Coral Springs, US
Aug 05, 2010 8:46 pm EDT

Everything people is complaining is true Those people the "Covos" love to steal money from the customers!

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