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5:32 am EDT

Datapacket.net Reseller hosting

I registered with this [censored] company 2010 they moved the server without notice all my websites (20 websites) years of hard working it's gone I called them no phone just voicemail no live support only tickets if you lucky they reply after your server down all your customers left you and then I sent them tickets I wanna canceled my service with them I want to move my websites so they suspended my service and they sent me bill triple amount. As they kidnapped my server I have to pay money much they want . Datapacket.net is a scammer and ripoff group . Attached proof how they want me to pay triple amount that they offering now on their website that let you do host with them and after one year surprising bill you have to pay or forget all the work an effort you put on suspended websites

Country of complaint: United States

Desired outcome: I need my websites back to transfer to another company

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4:13 pm EDT
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Datapacket.net scam hosting company datapacket.net

Hello friends,

I purchased windows hosting from datapacket.net on 23 Mar 2009 to run my clients project which needed windows hosting.

I got my account but the project was not running on the server as it needed Microsoft dot net framework & that was not available on their server & also I didn't like the helm control panel.

I saw on datapakcet.net website they have 30 Days money back guarantee on all plans so I submitted a ticket to billing on same day I purchased their service requesting to issue me a full refund as I did not want their service.

Its going to be a week so far I do not have any reply from datapacket to my tickets, then I opened tickets to sales & again billing also but there is no reply. Even I called their toll free no but no one was there, just voice mail.

Even they are not saying that they do not want to refund.

support doesn't exist at all.

$10 is not important for me what I wanted was a word from them as a client but they did not respond at all.

datapacket.net is fraud / scam beware while dealing with this people.

Company Business Name: datapacket

Country of complaint: United States

Address: Oklahoma

Website: datapacket.net

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Miguelito Monte
PT
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Nov 19, 2024 7:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

As a website designer who also offers SEO services, I need hosting with great up time and speed. Also need these specs provided at low pricing and with great customer service. Every year for the past several years I have found myself having to find a new hosting provider. I also need a host which can maintain great hosting specs. I’ve been using Datapacket for sometimes now and I am very impressed. Like their reseller hosting solutions. Well done.

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Edward Abbott
GB
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Oct 14, 2024 2:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Love that DataPacket is confident enough to let you money back guarantee if you are not satisfied with the service. However if you have an application like mine where reliable consistent speed of a little data is important then this web host seems to be the very best one can do.

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Solomon Hess
Quito, EC
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Sep 20, 2024 10:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Well, DataPacket is reliable web host. I signed up for my account, also buying a domain name, and the whole thing was an absolute breeze. There were no sleazy 'Buy These' extras in the signup process, which I have experienced with other hosts. Thanks for the good service.

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Brian Carver
SE
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Aug 06, 2024 1:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Simply the best hosting service! I switched to Datapacket after a bad experience with another host. I paid via paypal, everything went ok. They have several affordable packages and have generally been very good to me. No downtime, speedy connection. Their plans are quite cheap when you figure what you're getting for them. I really recommend this company. I am planning to use their dedicated server hosting package for a long long time. I just wanted to submit this review hoping other people who are in the same position I was in awhile ago will find it and know where to go for good quality hosting.

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Ferdynand Poplawski
PL
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Jun 11, 2024 11:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pricing is a bit higher than some of the cheaper sites, but i'd definitely consider it well priced for what your getting. One of my friends recommended me to get US dedicated hosting plan from Datapacket as my project was growing and I needed more amount of space & bandwidth. I decided to read some reviews about them and recognized that they did their job qualified. Must say that everything works like a clock. My websites are always online and my visitors & I are happy with the speed connectivity.

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Gabi Rodrigues
IT
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May 17, 2024 2:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I used to be with another web host (bad one) and I just recently moved to Datapacket web host. Special requests have always come through quickly and gracefully. My previous host charged about 3 times more and had less than 30% of the features these guys currently have. The control panel makes it very easy to navigate everything for someone who doesn't know too much about the intricate workings of webhosts and servers.

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Curro Crespo
ES
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Mar 25, 2024 8:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm quite new to the blogging world. When I finally have the courage to create my own, I chose Datapacket due to the reviews on this site. Yep, one of the hosting forum discussion boards helped me with choosing my host, and I am quite satisfied. One thing I liked about Datapacket very much is the support. Being a new blogger, I am quite slow and still learning about it. Datapacket is such a huge help.

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Ampelio Corti
SE
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Feb 06, 2024 4:01 am EST
Verified customer This complaint was posted by a verified customer. Learn more

If you want to have a website that will be the talk of the town or just the website that your area is talking about, you should probably use the domain that I am using. With Datapacket, everything will be in motion. Your website will look good and every second will definetly count. the price is not that affordable, but still, it will be worth it because of its definitevely great service.

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Jenaro Abel
FR
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Jan 09, 2024 2:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I recommend you try DataPacket web host if you are looking for a good, inexpensive hosting service. Site is always up and their servers are never down. If there is ever a problem with one of our sites, support team is right there to assist me in every way possible. Even though 99% of the time it was something to do with a configuration on our end, they help determine what the problem could be. Good job, thanks!

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Manfred Meeuwis
RO
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Dec 15, 2023 3:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My site is always up and has a incredible amount of bandwidth. You can not go wrong with DataPacket dedicated hosting. The uptime and service have both been spectacular. The support is practically on MSN/AIM/ICQ every time I have needed something. The pricing is affordable, even to a student like me! I highly recommned this web host for hosting any web site.