Compel Fitness reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Compel Fitness
Welcome to our customer reviews and complaints page for Compel Fitness. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Compel Fitness.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Compel Fitness's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Compel Fitness, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Compel Fitness. Your feedback is an important part of our community and will help others make informed decisions.
Compel contract
We canceled this policy based on "Under additional cancellation policies" #2. We met with our trainer at the end of March for a check in. I paid for April, but the trainer disappeared. Then I paid for May and again the trainer disappeared. I talked to the Golds Gym manager and she told me that our trainer left and Compel Fitness did not have a replacement. I Called again towards the end of May to find out there was a new trainer. I talked to that trainer and told her I wanted to cancel under based on the fact that I paid for myself and son but we did not receive any training for 2 months. When our trainer left there was no communication from compel leaving us without training for 2 months. This is the same situation for my son. I reached out to compel request 12541 and explained the situation. They said they would get back to me. I just received a call that my account is in collections.
Desired outcome: Cancel per the contract agreement for myself and son
PT/Personal Training
I was contacted on March 29, 2023 by a member of management from Compel Fitness, after I initiated my membership at Gold's Gym. This person stated that I was supposed to also sign up for personal training which I believed because on the membership package it mentioned free training being included with my membership. On April 3rd, I met with this person and...
Read full review of Compel Fitness1x Month Personal Training
I have been with Compel since 12/22. When I initially signed my contract, I was specifically told I would get a meal plan tailored to my health concerns. I was also told my workout plan would be tailored to me and my physical limitations. I consistently received workout plans that were incredibly long and repetitive. Also, I received a very generic meal plan, which did not at all account for my health issues. I have been attempting to solve this with my local branch, and have not received any response.
Desired outcome: I’d like my plan cancelled without charge.
White Oak‐Laburnam
I signed up with the company while I was on a travel contract in Richmond, VA. I signed up with Gold's gym and shortly thereafter I was contacted by a trainer from Compel who stated that my next step was to meet with him. I scheduled to meet with him one morning and we worked out for a short while and then we sat down and spoke about my fitness goals. He...
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