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The good, the bad, and the ugly - discover what customers are saying about C.N. Brown

Welcome to our customer reviews and complaints page for C.N. Brown. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with C.N. Brown.

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1:12 pm EDT

C.N. Brown Slavery

I have had it with this company. C.N.Brown, when I worked there, used to force me to work 48 hours a week but i could only get paid for 24. The District manager, and the manager, Lorraine was all for this, and told me if I didn't like it, many people needed jobs around here. I'm surprised she's still there. She smells like underarm sweat all the time, and is one of the most NONPROFESSIONAL people I've ever encountered. She yells at employees in front of customers. Rose, her assistant manager is EXTREMELY rude. Moreso than even Lorraine is, Or that gay guy that worked there a few years ago. I thought he was rude. I will never buy another thing at Big Apple again as long as I live, they have gone DOWNHILL AND FAST. Seems all we can do is Boycott Big apple, and C.N. Brown Heating oil, Gas heat is MUCH cheaper anyway. My highest gas bill last winer was $88. C.N. Brown will lie thru their teeth, however, claiming oil heat is cheaper. Even in the 1990s when I did have heating oil, My bill would average $200 a month (and I thought this was a good deal), I switched to natural gas, and it more than halved the bill. We cannot trust a company that lies about Oil heat being cheaper than Gas heat. I don't mean propane, either, I mean Natural Gas under the ground. I have all my bills for the last thirty years to prove which is cheaper. Do yourself a favor and call Northern Utilities and if you live 500ft from a gas main, they will convert you to gas for free and you will save a fortune. If MODA were smart, they'd kick C.N.brown out for their bad business practices. I also want to add, if you buy C.N. Brown heating oil, the most expensive one you can buiy, and your furnace breaks down in the middle of the night, they do NOT have technicians to come and fix the problem. On the other hand, if you have guardian care with northern utilities you are protected 24 hours a day 7 days a week. This winter my furnace stopped running. I called Northern Utilities. 15 minutes later they were at my house and they fixed the problem, my grandchild turned off the gas burner switch thinking it was a lightswitch LOL If I had still been buying heating oil from cnbrown, they would do ABSOLUTELY NOTHING to help me. I forgot to mention, when I went to gas heat, I switched the hot water and the dryer from electric. In the summer I pay less than $30 for gas. Switching from oil to gas was the best decision I have ever made. It's awful when I have complete trust in a utility, yet I can have no trust in a local company. When was the last time you ran out of heating oil in the middle of the night when the temperature was thirty below? With gas, there are no worries, there is no tank you can run out of. In conclusion, I wish that I could get every one of you to stop patronizing CNbrown. If you only knew of the slavery that went on there, and if you complained about working for free what would you hear? 'you know that many people want jobs right now and in the state of maaine I don't need a reason to fire you (true)' The drive off thing is the same way. They can just fire you cause they don't like the way you look. It's Maine State Law. You or your employer may terminate your employment at any time for any reason. Only thing good about it is that they cannot EVER use it against me if I don't give a notice, and I would never give a notice unless I had it in writing that if I was gonna get fired, I'd get a 2 weeks notice or severance pay. I urge anyone not to do business with this company unless you believe in slavery.

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Jim Mancini
windham, US
Nov 03, 2021 12:41 am EDT

Are you [censored]ing me! wow, I will avoid that store, especially after the rude way I was treated there in windham today. that guy deserves to be slaved. jay is his name. what a jerk!

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RogueBlonde
Peterborough, US
Mar 31, 2014 7:01 am EDT

This company is the biggest load of crap I have ever seen. I worked myself days where I could barely stand so that the manager would not have to, when I was incredibly sick, vomiting multiple times. I was in hospital, with an IV in my arm, when my manager told me "you do what you need to do, and I'll do what I need to do." As if I wanted to be in the hospital with tubes coming out of my body, hooked up to a bunch of machines. By the next day I was already taken off the schedule, and the next day I was terminated. I had one write up. I worked hard, and had to do work that other people hadn't done, and I did it so my manager wouldn't have to, this is the thanks I have gotten. In one week my manager went from telling me I had potential, to saying I was a bad employee. And that was because she had to work my shift. Less than one month ago she fired another employee who has epilepsy, because she had a seizure and called out of work, again, the manager had to work for her, she was immediately taken of the schedule and fired.
I guess the moral of the story is, if you plan on working for CN Brown/Big Apple, you must remain in perfect health, and if not, well that's too bad.

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6:40 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

C.N. Brown Simply terrible

I was able to fit 22.267 gallons of fuel in my car which has a 20 gallon gas tank that was 1/4 full. It's easy to do, finding the right gas station with the right attitude managers is the key. Once you found your place, tell all your family and friends so they can share the joke.

When I called the manager, he said that the State does the calibration on the pumps and all he can do, is to request the pumps to be calibrated again. About my lost money, he said SORRY but nothing he can do about it. Isn't enough the gas prices is sky high, now we need to pay for 5 extra gallons with every fill up.

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