The good, the bad, and the ugly - discover what customers are saying about Bestmed

Welcome to our customer reviews and complaints page for Bestmed. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Bestmed.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Bestmed's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Bestmed, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Bestmed. Your feedback is an important part of our community and will help others make informed decisions.

6:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bestmed no service - no update - no nothing

we are in need of an authorization number, my husband and i are on the phone with bestmed from 10:00 yesterday morning.
we were not aware that for authorization you would need a whole ton of medical reports. why is this not disclosed at point of sale of your product?
nobody gives you any feedback on anything. we have disclosed tht this procedure is to be done on the 12/07 today is the 11/07 we have been battling with bestmed since the 10/07. all the required documents have been handed in, and now when i am desperatley trying to find out what is going on, i get a reply that it has been handed over to your medical advisor and it takes 2- 3 days? and they cannot give me time of feedback?

im am supposed to be going into hospital tomorrow but i got to wait 2-3 days for feedback. is this some kind of a joke? Remember this is medical, these are people's lives man! its not a return of a clothing item its a person's health

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4:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bestmed medical aid

My husband and I have taken out a medical aid with bestmed and the medical aid is for my husband myself and our 5 year old daughter who we in the process of adopting. Bestmed came back accepting my husband and myself but not my child due to the fact that she does not yet carry my surname. We where previously on Momentum who had no issues but bestmed refuses to cover her stating that its new legislation.

All we want is for our child to be covered, the bottom line is that we are willing to pay why are we being denied.

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